Workerchecks logo
Visit website

Workerchecks Reviews 

2
•
TrustScore 3.5 out of 5

3.3

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

Worker Checks is a Melbourne-based background screening company accredited by the Australian Criminal Intelligence Commission (ACIC) to deliver National Police Checks online — fast, securely, and with full compliance. We specialise in supporting NDIS providers, aged care organisations, disability support services, and employers across Australia who need reliable, government-accredited screening for their workforce. Our platform makes it easy to verify workers in minutes, not days. Why organisations choose Worker Checks: ACIC-accredited — results are officially recognised across Australia Fast turnaround — most checks returned within 1–3 business days Built for NDIS compliance — purpose-built for the disability and aged care sectors Business Hub portal — bulk ordering, team management, and compliance tracking for enterprise clients Simple pricing — no subscriptions, no hidden fees Whether you're screening a single support worker or managing checks across a large organisation, Worker Checks gives you a streamlined, compliant, and affordable solution. We're proudly Australian-owned and operated, committed to helping organisations build safer, more trustworthy teams. Our dedicated support team is based in Melbourne and available to assist with any questions throughout the screening process. Start your National Police Check today at workerchecks.com.

Contact info

3.3

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(2)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Not Fast or Quick

They took two days to tell me that my Police Check is gonna have to go over a manual review and that this is will take 7 to 15 business days to get ready. Its slower than AFP.
On the website they say 80% of the checks get back within 2 or 3 business days. On the email they sent to me they have pointed this happens in around 30% of all police checks in Australia.
For me sounds like they are just fooling their customers.

7 July 2026
Unprompted review
Workerchecks logo

Reply from Workerchecks

Hi Marcelo,
Thanks for the feedback, and sorry the turnaround wasn't what you expected. I can confirm your check has been fully refunded.
To clarify for other readers: 80% of NCCHCs clear automatically within 1–3 minutes. The remaining checks are referred for manual review directly by ACIC (not us) under the National Police Checking Service, which can take 1–15 business days depending on their queue — this applies across all accredited providers, not just Worker Checks.
We hope you find a service that better suits your timeframe....

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look