Picked up the Wooting 80HE Module in 2024 and have been loving it since. Support responds quickly and actually helps resolve issues. Shipping takes a while, but that’s expected given they produce and... See more
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Bought a Wooting TWO HE in 2023, still going strong no issues, survived spilling water on it with zero issues. Software is actually useful rather than the modern standard of barely functional, new s... See more
The wooting Keyboard has great feel and some great apps to customize but overall it wares out very fast, I didn't spill on my keyboard at all and yet somehow my control key stopped working. Right af... See more
Company replied
Not the best customer service. I’ve ordered 2 keyboards with Wooting coming in at nearly £500, still they don’t care. My keyboard came with scratched caps and for the inconvenience I asked for a fre... See more
Company replied
Company details
Written by the company
Where you with us challenge the industry and make impactful products. Challenge: Make analog keyboards the industry standard.
Contact info
Netherlands
- https://wooting.io/support
- wooting.io
Replied to 100% of negative reviews
Typically replies within 1 week
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Its one of the best companies who are…
Its one of the best companies who are really helpful in every regard, whether you send a ticket or ask for help on discord/reddit. They help with everything you need and its amazing
Order changes
In preordering the new 80he I got a little exited and ordered the wrong color. It only took one painless email to have the color changed and no further questions or issues. to me in todays current business zeitgeist ease of communication and resolution of this kind is nearly unheard of and I'm honestly impressed.
Best Gaming Keyboard Company
Wooting is great and innovative and their rapid trigger is especially useful if you play fps or osu it's THE Keyboard and you'll enjoy it for sure with all the settings u can customise on it!
Always a great experience
Always a great experience
Have been a returning customer to wooting for a while now, always get the best of the best from them. Product is always high quality, and the customer service is always so sweet and helpful.
Couldn’t recommend wooting more. Beat keyboards on the market, and best products on the market.
Best Customer Support
The customer support is straight forward and gets directly to the point without yappin their way through, 10/10 Support.
Good Customer Response
My orders shipping information was confusing to me and I was worried whether I was going to recieve my order or not, but one of the staff members reassured me my order was known and I will recieve it.
Great support
Great work by the support team. My shipment was lost by the post office, and I just got a new shipment with no delay
Wooting caters o the customer
Wooting caters to the customer, I had a great experience and they were quick. Recommended company.
I AM VERY GLAD TO HAVE A WOOTING 60HE…
I AM VERY GLAD TO HAVE A WOOTING 60HE KEYBOARD ,AND NOW I WAITFING FOR WOOTING 80 HE .
Great team & products
They have simple steps to buy their products also the support team is amazing.
Believe me their keyboards will be the future because they care and hear from their customers to make great experience while gaming .
Thanks a lot and keep going guys I wish you the best .
Wonderful experience
Just so many support options and it feels like a really caring company
I made a mistake by ordering the wrong…
I made a mistake by ordering the wrong keyboard, Discord team directed me well, Wooting team is reactive and could refund me in 2 days, Very good services.
A great experience
Even realising how self explanatory the question was after I got the response, the team is always so kind when reaching out. Best customer service ive experienced in a while and I encourage everyone to reach out if they need any help as im sure they would be happy to help
Great keyboards
Been "following" the journey since Wooting One was announced, and had already then decided I was gonna get it. Once I saw the opportunity I got it and it has been my daily keyboard since. It being their first keyboard, I was pretty low in my expectations and while there were some minor subjective flaws with the keyboard, that I had to get used to sound/acoustics wise, it has held up in all other aspects and still is as treasured as when I got it, 5 years later. Recently needed some help with a new purchase and it was sorted out as expected.
dont buy from its just a $hit support experience and they lie about delivery time
the customer support is so ass it takes so long for them to contact you its absurd my package is stuck at a fedex facility and it seem they don't care or want to fix it i dont recommend buying from here they lie about the delivery time and the support is ass. btw i still don't have my package i was supposed to get it for a 1 and a half week ago but now the package is just stuck and they are not doing anything with

Reply from Wooting Keyboards
Honestly the Best Company
Wooting has amazing creativity, their support is unrivaled, and they listen to customers better than any other company. I've had many great experiences over the years with them and just want to spread the word on how great they are. Not only are their products the highest quality, their ingenuity with each new one is always ingenious and besides for extremely helpful support, it's faster than any other company I've ever seen.
absolutely convinced
The H60+ is an outstanding keyboard and I was totally impressed with it! I will be shopping at wooting more often in the future! And I would like to thank you again for the really nice contact!
actual best competitive keyboard on the market
I'm not one to praise a product so highly, but the wooting team and their 60he+ are incredible. The team is incredible, and customer service is top notch. Yes it took a little while longer that stated to get an actual human response, but I can't blame them with how many people are interested in them and are emailing. The keyboard itself is incredible, with its software, sound, and iconic strap on the keyboard case. Wooting will be top of the keyboard market.
Ordered an in stock Wooting 60He on…
Ordered an in stock Wooting 60He on April 1st. I paid for 2-4day shipping expecting it to be relatively quick.
Unfortunately the order was damaged in transit and UPS discarded the package, saying they will notify wooting of the issue.
It took me to investigate myself and get in touch with wooting to resolve this issue. It took 2 tickets, 2 discord posts and 5 working days for them to get back in touch and to send out a replacement keyboard.
It is now the 19th of April and the replacement package is still in the Netherlands since the 16th.
No mention of a refund for paying for extra shipping. They clearly didn't prioritise the replacement keyboard with UPS either as it's just UPS standard.
Absolute joke tbh. Not happy.
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