Wooting Keyboards Reviews 447

They have a great marketing team!!! Love them

Best regards,
ubyGabi.

Great Customer support. Super simple and straight to the point with a pretty short first response time *1-3 days*

I had forgotten to enter my house number, not even 10 minutes later they changed it and now I'm waiting for my keyboard. Good service and very nice

Great looking keyboard however my partner decided against it after a week, we have attempted to email the support team to process a return but no answer all week. You only have a 30 day period and it’s pushing to the end of it the more they don’t reply. I would advise them to have additional support team help as we are just keeping our fingers crossed at this point.

Update:
Don’t know if it’s because I’m from uk but processed a return and it has gotten to the address 8 days ago and I’ve emailed multiple times and still not heard anything , no support team

A new company trying to do things right.

I've always found the best keyboard as a gamer and recently got to use Wooting 60he. I've always used expensive and famous keyboards, but Wooting felt like it was a different level keyboard that had no comparison. Thank you Wooting for making these best keyboards and I'm waiting for the delivery after buying a new version of Wooting 80he. There is no doubt about it anymore. Also, I recently asked for feedback on the issue of the delivery period of Wooting 80he. Wu Ting answered quickly, and I think it is excellent to deal with these problems. Thank you for making a good keyboard.

I was haveing a problem with my keybaord so i asked them and they responded very fast and keep trying to fix my problem and they fix it they have great product and customer support service.

I ordered this keyboard for my birthday and payed for the expedited shipping and still am not expected to get this keyboard for another month while their website says 2-4 day shipping and even after reaching out to customer support i have not heard back from them for weeks

Very helpful costumer service. The accidently over sold the keyboard I bought and refunded me my shipping cost but still got me my keyboard quickly with updates along the way.

Extremely unprofessional, defensive, flippant and rude "customer support" - all of whom have egos more fragile than glass made in china. Shady wooting banned customers of their discord without any explanation whatsoever. None of their alleged "excuses" as to why you were banned from their discord were transparent at all - per mentioned, they banned innocent customers from their discord on a whim instead of those that actually flouted the rules of discord. Their keyboards are sub-par and abysmal - rapid trigger function is extremely inconsistent despite countless so-called "updates". It's my 1st and final wooting keyboard that I had purchased. Would never purchase it ever again. Avoid at all costs.

Great experience with customer support.

Very friendly and extremely helpful (shoutout to Chien)!

They immediately understood my issues, answered my questions, and helped me without delay. I would be hard-pressed to find another time I've had such good customer support.

Responsive and helpful, high quality products and simple shipping process.

NICE SUPORT helpy my

Wooting is truly the best gaming company in the world right now. Top tier hardware, top tier people, amazing customer support, I have nothing but praise for them.

EN

Hey guys I just asked suppirt for a des questions of you were wondering if the magnetic jade switches on the wooting site are compatible with the technologies that wooting offers, the magnetic jade are short et certainly more expressive but you can use rapid trigger ect Even with these switches thank you to the support for a response which was rather Quick and very kind.

FR

Je viens de demander mon soutien pour une des questions, vous vous demandiez si les interrupteurs de jade magnétique sur le site de wooting sont compatibles avec les technologies proposées par wooting, les jade magnétiques sont courts et certainement plus expressifs mais vous pouvez utiliser un déclencheur rapide ect Même avec ces interrupteurs remercient le support pour une réponse qui a été plutôt rapide et très aimable.

Refunded the 80he because it got delayed, am buying the two he keyboard, very good customer support bot

Customer service was great, they understood immediately what specific changes I wanted in my order and the replies were very fast and conscise, 10/10

I ordered the 80, but due to delays I decided on the 60HE+.

I didn't know it cost them money to cancel my order, but they paid it and canceled. My 60HE+ arrives today. Cant wait!