WooTechy Reviews 468

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional customer service, praising the staff for their helpfulness, professionalism, and positive attitude. Many people appreciate the quick response times and the efficient resolution of their issues, often noting that the service provided is excellent and makes their overall experience smooth. However, some people mentioned dissatisfaction with the product itself, with a few instances where the software did not work as expected or caused issues like lost data. Despite these product-related concerns, even those who faced technical difficulties often expressed gratitude for the understanding and proactive support they received, sometimes leading to refunds or workarounds.

What people talk about most

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, patience, and... See more

Response time

Users describe positive interactions with response times, frequently praising the quick and swift replies... See more

Service

Customers consistently note positive experiences with service, often highlighting quick, kind, and... See more

Product

People report ambiguous experiences with the product, with many finding it efficient, useful, and innovative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using iMoveGO for about 2 years, and ive never gotten a warning as long as you follow the teleport cooldown rules! Also, support is very helpful when contacted during their service hours. Belinda... See more

Company replied

Rated 5 out of 5 stars

I had an issue with my payment being declined, and customer support was very helpful and responsive. Stella clearly explained the reason for the issue and guided me to a solution, and even provid... See more

Company replied

Rated 5 out of 5 stars

OnLitMedia LitVideo, assistant name, Sherry helped me find how to turn off auto-billing. I was looking everywhere on there and could not find it for nothing. She helped me immediately and I give her a... See more

Company replied

Rated 5 out of 5 stars

WooTechy are very professional. Their customer support is quick and nice to their costumers. Their products are also highly innovative. I have used their WhatsApp Transfer Software. Recommend them wit... See more

Company replied


Company details

Written by the company

We gathered proficient phone solution experts from all over the world. We are striving to make WooTechy the most reliable and trustworthy smart phone troubleshooting program. We also have the professional support team to guarantee the great experience of purchasing or using our products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

468 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick response from Rina to my…

Very quick response from Rina to my support enquiry. Very friendly and courteous. I am very satisfied.

9 December 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

I had some issue with the automatic…

I had some issue with the automatic extension of my subscription. I also lost my order number, but Teresa invested all her efforts to help me out with issue.

4 December 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

The support team was very helpful

The support team was very helpful and tried their best to assist me. I am delighted with the services provided by them. So far this is the best experience I ever had.
Congratulations.

10 November 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

The VoxDo product is how I came to know…

The VoxDo product is how I came to know about this company. It was working great, but then started to fail. I sent an email letting them know what was happening. Received follow-up from Joe regarding the issue and within just a couple of days they took care of the issue and communicated next steps to ensure smooth operation thereafter. Great product and great service!

2 December 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

Chloe helped me solve the problem…

Chloe helped me solve the problem quickly.

27 November 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

Great customer service!

Very expedient and thorough service!

24 November 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

Excelent customer service

Excelent customer service

Chloe responded very quickly, perfectly understood my issue, and provided an excellent solution.

20 November 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

In regards to Customer Service

In regards to Customer Service they took care of my request for a refund. They did the right thing I will consider Woo Techy in the future if I have any needs of their services.
The customer service agent "Coco did a great job in addressing my requests- timely and professional.

Satisfied,
R.Lara

16 November 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

Great support by Vivian

Great support by Vivian. Thx

8 November 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

Experience with WooTechy costumerservice

I had an absolutely outstanding experience with WooTechy, and I want to specifically mention Teresa, who took care of my concerns. Her friendly and extremely professional support was impressive, and it made me feel that my issues were genuinely taken seriously.

Despite my initial hesitation, Theresa answered all my questions patiently and even ensured that I received a partial refund. The process was quick and hassle-free, making the entire experience much easier than I had anticipated.

Thank you to the WooTechy team, and a special thank you to Teresa for her excellent support! I can highly recommend their service.

11 November 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

None to say

I purchased the software but was unable to use after several times downloading the ios file. But still Chloe has been helpfull from the technical support team for a refund.

A five star for the refund.

8 November 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

The best TTS software/service (WooTechy VoxDo)

How has a Chinese company surpassed American companies in creating more human-like text-to-speech (TTS) voices? What sets their technology apart?
Does this signal that China is becoming a future leader in AI and speech synthesis?
Their customer service (including technical assistance) is excellent. (Vivian)

6 November 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

Great Company! Stands by their product.

Unfortunatly the software did not work for my particular model phone (Google Pixel 6a) and was not designed for it; I did not know this before purchasing. This company followed their promise of a guarantee and gave me a full refund without any hassles.

2 November 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 1 out of 5 stars

Chinese spyware - Fake Reviews!!

Fake reviews. This is CHINESE SPYWARE- *READ THE REVIEWS CAREFULLY* YOU CAN OBVIOUSLY TELL THE SAME PERSON WROTE MOST OF THE REVIEWS!! If you risk buying from them use **PAYPAL**
They provide illegal services...
If you have a business stay away from these guys.

29 October 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Dear Customer,
I apologize sincerely for this inconvenience.
We could not find your email. Would you please tell me how did you contact us?
Would you please tell us your order ID or the email address that you used to make the purchase?Then we will check and help you solve this problem.
Thank you for your cooperation.

Rated 5 out of 5 stars

Most of the time these days email…

Most of the time these days email requests for support are rarely ever handled. WooTechy has always responded and done so very timely. Thanks go out to Belinda who recently helped me with an issue. Thanks as always and I appreciate your help. Jimmy

6 November 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

Refund Support

It was a very fast and professionell Service from the Support Member Rina

6 November 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

Issues using Imaster

I have had issues using Imaster (my fault ) and contacted Katherine in support. She has been extremely helpful in responding to my issues .

31 October 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 5 out of 5 stars

Teresa

Points to highlight:
- respond quickly to the issue
- give few solutions available for the issue raise (at least there are options)
- did not request too much things to solve the issue (i.e. not cumbersome / tedious procedure in dealing technical issue)

Best would be: Getting 80% refund option since the issue was within the program itself and no available workaround for it (as mentioned by WooTechy themselves), besides other features of the application not functioning as well due to same technical issue.

Regardless, this 5-star was given also because Teresa approached me in a quick manner and respond politely, which was extremely helpful for me although it would be better if she asked me about if other features can be used or not and at least provide me another option (probably not 100% refund since I don't think it's possible but at a reasonable amount since the whole app not functioning at all)

22 October 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

Rated 1 out of 5 stars

SCAM

SCAM
tried to do like the tutorial on three devices, i paid 15 dollars, cant find any customer service

26 October 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Dear Customer,
I apologize sincerely for this inconvenience.
We could not find your email. Would you please tell me how did you contact us?
Would you please tell us your order ID or the email address that you used to make the purchase?Then we will check and help you solve this problem.
Thank you for your cooperation.

Rated 5 out of 5 stars

Coco

Much HElpful but it will be better if 100% Refund will be done.

24 October 2024
Unprompted review
WooTechy logo

Reply from WooTechy

Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
WooTechy Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look