Triple A rating! 1 - Amazing product! Bought the first one for my best friend… she loved hers so much, we’ve now ordered 2 more for her kids. 2 - Amazing service… product arrived from Ireland in ju... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Service, quality,speed of delivery, tracking 100%. Best pressie I ever bought for family and myself. Christmas sorted for 10 grandchildren. 2 day delivery. All wrapped n ready to go. No stress or... See more
Company replied
Dreadful. Item arrived small, poor quality and now refusing to arrange a return despite numerous emails. Avoid!!
I’ll always support an Irish company where possible, & review them positively if warranted. I saw an ad on FB for Woolies. Most FB ads I disregard, my healthy cynicism informing me that it’s likely cr... See more
Company replied
Company details
Written by the company
Experience Swiss-crafted warmth with oversized sherpa hoodies, perfect for me-time and we-time! Transform chilly evenings and work from home into pure comfort and bliss. Sink into luxurious softness during Netflix binges and peaceful nights in. Because life's coziest chapters deserve to be cherished!
Contact info
United States
- support@wooliee.com
- wooliee.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought the wooliee as a gift for my…
I bought the wooliee as a gift for my girlfriend. She's very happy with it
Very comfortable and cosy... BUT
Very comfortable and cosy, 3 negative points:
1. Price: even though I got it on a discount for 55 EUR, I saw similar clothing in Dunnes for 25 (not sure if the difference really is 2x better though).
2. Size: I got it for my petite girlfriend, who's 5'6, and the size is basically even big for me! (6'3, 100kg male). A belt (similar to a robe belt) would be very useful to adjust the size and hold the heat together).
3. Delivery: A lot of people commenting 1-3 day delivery, my one took longer than a week... I know that I'm based in the ass of Ireland (Kerry), but seems a bit long for a domestic delivery (I get Amazon UK deliveries faster).
Triple A rating!
Triple A rating!
1 - Amazing product! Bought the first one for my best friend… she loved hers so much, we’ve now ordered 2 more for her kids.
2 - Amazing service… product arrived from Ireland in just under a week. Easy to track, swift handling - great!
3 - amazing customer experience! Customer Service is outstanding! Emailed a couple of times with special requests & had responses within minutes! Absolutely great
I love it
I love it! It's so cozy. The cuffs at the wrists make it easy to wear and the sleeve is out of the way when moving about. The delivery was fast and just in time for the 'big freeze'.
Brilliant Wollies.
I bought two items due to our cold snap and the current price of home fueling. The items were big as advertised. My wife and I have one each. They are so warm comfortable soft and cosy.
Fantastic quality
Fast delivery, fantastic quality, lovely and cosy! Would definitely recommend! I will be purchasing again!
Good quality product with excellent…
Good quality product with excellent customer service. Look forward to 3 happy teenagers on Christmas Day !
Good quality!
Good quality, super comfortable and warm. Totally worth the Value!
Delivery was quick!
No Delivery
Payment in November, two times lost the Package…no delivery till Xmas. sorry. Never again.
Delighted with the product
Delighted with the product. This will be the second chirstmas I gift Woolies to family members. I would definitely recommend.
Very easy ordering procedure.
Veey easy ordering procedure.
Prompt order acknowledgement.
Prompt and efficient delivery.

Reply from Wooliee
Thank you
What amazing service. Messed up my order but Wooliee spotted my error, made instant contact and shipped within a day. Thank you for wonderful treatment at such a busy time. The Woollies are brilliant also😀🎅
Happy with The Wooliee
By now we are fans of the Wooliee company. Bought the first one at xmas 21 and by now friends and family were very happy to get one as a present. Great quality, good service, value for money. Easy to buy online!
Wooliee early Christmas gift
Easy online order with very quick delivery. Arrived as ordered and recipient very happy with it so far. Thank you. A.
Love this product!
Love, love, love my Woolie! Ordered to help stay warm in the recent cold spell and it has kept me so toasty! Great price and great service. Would be a lovely Christmas present! Highly recommend.

Reply from Wooliee
Woolies are great. Everyone should have one at least.
Have been wearing the Woolee for a few days and must say it works really well. Haven't had to turn on the heating in the daytime at all, and I really feel the cold. I've ordered another one to have on hand. Its a great product. I'm very pleased with it.
Package arrived after afew days well…
Package arrived after afew days well impressed for this time off year hasn't been opened yet but I say she will be happy good service
Love the wooliees
Love the wooliees. Buy them all to give as presents. Always get great feed back from them.
Item arrived within a few days of…
Item arrived within a few days of ordering, impressive considering the time of year. It hasn't been opened yet, but it comes well packaged, and it looks like it's good quality.

Reply from Wooliee
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







