I've ordered from this company for several years now and would thoroughly recommend them . I made an error when I was placing my recent order online which would have cost me quite a lot more money. St... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A truly professional company. They will always go the extra mile to make sure your pallet delivery goes smoothly… no mean feat! I have used the Beech Nestro for sometime now and am delighted a smalle... See more
A great family business. So friendly and well-organised and we like the new ‘express bundle’ options - great for when a whole pallet would be just too much. The quality of the briquets etc is first cl... See more
Company replied
I have been buying wood-waste briquettes from Wood Fuel Co-0p for some years now, as they offer the widest selection of products I have found. In addition their website has a huge amount of detailed i... See more
Company replied
Company details
Information provided by various external sources
We'll help you find the perfect fuel for your fire and our range of products has something for everyone. Great prices and unbeatable customer service from our friendly team make us the first choice for wood fuel.
Wood Fuel Co-operative - The First Choice for Wood Fuel
Written by the company
- What we do
- We stock the widest range of wood briquettes in the UK, concentrating on those fuels that provide the best balance of heat, convenience and value for money. This means we have to test a lot of different briquettes, but our hard-working team is up to the challenge!
- Expert Advice
- We love helping and talking to our customers. In fact, it’s one of the best parts of the job. We’re a small team and we set very high standards for ourselves. So please do get in touch – we’ll always go the extra mile to help.
Contact info
170 Heathhall Industrial Estate, DG1 3PH, Dumfries, United Kingdom
- 01387 731 210
- info@woodfuel.coop
- woodfuel.coop
4.9
Excellent
3K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Wood Fuel Co-operative
Thanks Richard, we appreciate your review very much. I'm glad everything worked out well on your last order.
Kind regards,
Ashley
Reply from Wood Fuel Co-operative
Hi Iain,
Thank you for your review. I'm pleased to hear everything went well; I hope you enjoy your fuel!
Kind regards,
Ashley
Great customer service
1 June 2026
Reply from Wood Fuel Co-operative
Thanks, Dylan! We really appreciate you taking the time to review us.
Kind regards,
Ashley
A first class service
A first class service from ordering to delivery of the pallet of hardwood briquettes.
22 May 2026
Reply from Wood Fuel Co-operative
Thank you, Mrs Bostock, that's very kind feedback. I hope you enjoy your briquettes and that they keep you cosy this coming winter.
Kind regards,
Ashley
The Wood Fuel Co-Operative are a really…
The Wood Fuel Co-Operative are a really fantastic company. Their products are great and they describe and advise about their use in a really helpful way. If you need to phone for any reason, the call is answered straight away and you get friendly and polite assistance. All in all they are efficient and reliable. I’ve been using them for a few years now and wouldn’t shop anywhere else for my wood burning necessaries.
13 May 2026
Unprompted review
Reply from Wood Fuel Co-operative
What a lovely review, thank you! We take real pride in what we do and I'm so pleased to hear such great feedback. I hope you enjoy your fuel and we look forward to your next order.
Thank you,
Ashley
This is a great product
This is a great product. Its lasts a long time & is a clean to use fuel. Easy to store.
1 April 2026
Reply from Wood Fuel Co-operative
Thank you for your review John, we very much appreciate it. Many thanks, Ashley
Easy to order arrived quickly
1 April 2026
Reply from Wood Fuel Co-operative
That's great news, I'm very glad everything went smoothly. I hipe you enjoy your fuel. Many thanks, Ashley
Wood fuel are an excellent company.
Wood fuel are an excellent company.
We phoned them on the Tuesday and the delivery arrived on the Thursday.
1 April 2026
Reply from Wood Fuel Co-operative
Thank you for your review, Caroline, that's great feedback. Enjoy your fuel! Many thanks,
Ashley
The wood products I buy are of…
The wood products I buy are of excellent value and delivery is always without any problems.
27 March 2026
Wood Pellets Purchase
All information given was good and delivery was quicker than expected
30 March 2026
Consistently excellent service
We've been using Wood Fuel Co-op for at least 10 years and we rate them very highly indeed. The products are consistently excellent (Beech Nestro and Woodlets are our usual items). Every order (usually at least 1 x 1-tonne pallet per year) has been superbly handled from the order through to the delivery - delivery for us is via a third-party courier (usually Palletways/Caledonia Logistics) and that has also always been spot-on.
23 March 2026
Helpful delivery
The office staff and ordering by computer are always excellent but it was the helpfulness of the delivery courier from Palletways (Inverness) who impressed me this time. Careful with our gate, innovative in positioning the load and even returned everything back after leaving the consignment on the carport.
1 April 2026
The product was well rapped to protect…
The product was well rapped to protect from rain and delivered from a helpful and polite driver
25 March 2026
Delivery was very fast and product was…
Delivery was very fast and product was well packed. The standard of the product was as usual very good.
16 March 2026
Consistently good
This company is great, I have been dealing with them for several years, based on past good experience I decided to place a bigger order this year.
I needed the delivery to be on a specific date and it happened as planned. Even had a call from the delivery firm the previous day to check on the date..very pleased with the service, great product, will definitely them again
26 March 2026
Addressing heating oil crisis
Great value and service in present world climate. I'm stocking up on wood because I can't see the present heating oil crisis ending any time soon.
19 March 2026
A Preferred Supplier
Reliable, trusted, fair prices, helpful. Without doubt 5 stars and no exaggeration. Delivery service allows easy tracking from order to door. Nice range of products. Order process is easy. Friendly contacts.
19 March 2026
helpful & well organised
11 March 2026
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