Woodchucksato Reviews 

135
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the product's quality, describing the shoes as beautiful, comfortable, and well-made. The customer service is frequently praised for being helpful, prompt, and friendly, assisting with sizing and other inquiries. Reviewers also appreciate the accurate sizing charts and the overall positive purchasing experience. However, some customers also noted issues with delivery services, experiencing delays or problems with package handling. A few other people also felt that the sizing could be inconsistent, leading to shoes that were too small or did not fit as expected, and some mentioned a chemical smell or concerns about long-term durability.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

Consumers find quality to be positive, with many describing the shoes as beautiful, well-designed, and made... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers experiencing fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a lovely team, they were incredibly helpful and communicated with me throughout the whole process and made sure I received my tabis in time for my holiday!! They are beautiful quality and the mos... See more

Rated 5 out of 5 stars

Fast and efficient delivery. Was a bit hesitant at first based on the websites design but when we go the shoes they were incredible! Comfy and very high quality overall! Highly recommend instead of bu... See more

Rated 5 out of 5 stars

They are so beautiful! Shipping took 3 weeks but all good with it, they have a funky smell but otherwise I am completely in love, they look like they are very good quality.

Rated 5 out of 5 stars

I initially got the wrong size, but they were very helpful & prompt in assisting me to organise the correct one. Mia served me & she was wonderful—friendly, efficient, and professional.

Company replied


Company details

  1. Shoe Factory

Written by the company

WoodchuckSato specializes in creating 100% handmade footwear and accessories that celebrate the beauty of craftsmanship. Each piece is meticulously crafted, ensuring authenticity and a unique charm in every item. Emphasizing quality and character, WoodchuckSato accepts natural asymmetries and minor imperfections as hallmarks of its handmade process, fostering a sustainable and mindful approach to fashion. With a dedication to custom, made-to-order production, the company prioritizes quality over quantity, offering customers one-of-a-kind pieces designed to last.


Contact info

4.2

Great

TrustScore 4 out of 5

135 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(135)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top quality Loafers!

I got myself a pair of loafers from Woodchuck! First of all, the customer service was amazing and super helpful. The loafers themselves are fantastic — the quality is great, and they're incredibly comfortable to wear. If you're looking for a pair of loafers, I would definitely recommend considering Woodchuck.

24 August 2024
Unprompted review
Rated 5 out of 5 stars

This company is fantastic

This company is fantastic, the shoes are amazing quality. The customer service is excellent, prompt and professional. I am so very pleased with my purchase. I first ordered from them on Etsy, then from their website, very happy with both. I will order again from them in the future!

16 September 2024
Unprompted review
Show reviews in all languages. (135 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look