Order placed 10 Dec still hasn’t arrived. Customer services at woodcaft and their courrier lushfly responded immediately to my first email on 20 Dec with promises of definite delivery date which if no... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Woodcaft is no longer on the internet! I ordered a bench Drill on 19th December from woodcaft NOT WOOD CRAFT, had an email from Lushfly with tracking, and soon realised the information didn't make... See more
Money taken before I completed/confirmed (7.12.2024). Website full of others' photos. No phone numbers. Company detailed has not traded since 2022 (Craft Collection Ltd 13516575 - 43 Abergele Road, R... See more
Do not buy from this company. I ordered a TV at the beginning of December, was sent tracking information through Lushfly. The TV appeared to come from France and pass through various customs, centre... See more
1.5
Bad
28 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam/fake website, do not purchase anything.
Scam website. They give you a tracking number for a parcel you will never receive. You will receive daily updates of your parcel from all around Europe but your item is never actually on the way, it doesn't exist.
Stay clear of this website and do not buy anything. I am £850 down.
10 December 2024
Unprompted review
I’ve not received my order for a camera…
I’ve not received my order for a camera and I don’t think I’m getting it !!!!!! Im absolutely disgusted and disturbed over this as I saved for my daughter who needs it so bad for work and now I don’t have the money for an other one for a while !
20 December 2024
Unprompted review
Beware and avoid
I ordered a camera from them on December 2nd 2024.
Payment was quickly taken and tracking number supplied.
Kept chasing late delivery by email, initially assured by them and "Lushfly delivery service" that parcel would be delivered before Christmas...
Tracking info reads like a novel...
Out for delivery yesterday 4 people in plus cctv, no one appears, yet"Recipient unavailable" BS!
The same BS today, showing "recipient unavailable"
No attempt by them or delivery agent to contact me or reply to emails.
Delivery time on tracking always time in advance (90 minutes, then increased to 2hrs today).
The tracking now ends "awaiting instructions from recipient" with no way to contact this ghost company without a spirit guide, I guess it ends there. Still no contact from Woodcaft or Lushfly.
I notified the bank of their operation and possible scam/loos/theft in order to recover the £834.00 that I am out of pocket. Which was handled by Lloyd's very efficient Fraud and dispute department. They were satisfied with the proof
I wish there was the facility to include the tracking for everyone's enlightenment, and entertainment.. Reads like DaVinci code.
As it is I would not recommend buying a fridge magnet from them, and avoid this delivery company at all costs.
31 December 2024
Unprompted review
be very careful ---company listing…
be very careful ---company listing number doesnt come up at companies house,,,no uk address ,,no paypal access and email only contact information
7 December 2024
Unprompted review
Is this a legit website/store
Went to make a purchase but no contact numbers at all, when you go to pay it takes you to an external link called Tetrahub. Saw a previous review saying no confirmation of order and questioning the same thing. Can’t find any details of a company called Woodcaft (not to be confused with Woodcraft with a R ) on companies house.
7 December 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.