Woodbests Reviews 

1,450
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 591 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful artistry, unique designs, and exceptional quality of the wooden puzzles, mentioning they make wonderful and engaging gifts for all ages. Consumers also appreciate the user-friendly website, noting that browsing through the extensive selection and navigating the store pages is always a seamless process. However, some customers also noted issues regarding unexpected delivery delays and longer than anticipated shipping times from overseas. A few reviewers additionally experienced frustrating problems with missing puzzle pieces, packages delivered to the wrong address, or receiving completely incorrect items.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the puzzles are fun, beautiful, and... See more

Order

Users describe ambiguous interactions with order, highlighting smooth website navigation and prompt shipping... See more

Quality

Clients share positive opinions on quality, consistently highlighting the well-made wooden pieces, vibrant... See more

Delivery service

Customers had ambiguous experiences with delivery service. While many reviewers praised the timely fashion,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the website is user-friendly and very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The puzzles are fantastic and fun to put together. Once done I put a few coats of puzzle glue on them so I can easily display or use wall putty to hang. The only downside is I keep forgetting to enter... See more

Rated 4 out of 5 stars

Well described product. Invoice process showing cdn to us dollars is unclear. As the amount in Canadian shown on the cart then converts to us so it looks like we are being charged double exchange.

Rated 4 out of 5 stars

We were very impressed with the puzzle when we got it. The pieces all fit well, and the quality was high. While there were no directions for assembling the finished puzzle for display, it was easy to... See more

Rated 4 out of 5 stars

These are a very unusual item. A Jigsaw Puzzle that becomes a suncatcher. The designs are really colorful and the finished product is pretty light so easy to hang up. Two issues I have with the ite... See more


Company details

  1. Art Handcraft
  2. also in
  3. Adult Entertainment Store
  4. Children's Toys Store
  5. Decoration and Interior Design Store

Written by the company

Woodbests was founded in 2019. All styles are independently developed, designed and produced, and there are currently more than 300 different styles. The products are famous for their diverse styles, bright colors and vivid images. Currently, 500,000 products have been sold to 200,000 customers in more than 50 countries around the world, and are deeply loved by customers. We are committed to providing customers with the best shopping experience and highest quality products, making you our faithful supporte.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,450)

593 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dissatisfied with customer service

Although being gifted two of these puzzles previously and enjoyed them both, the latest one I was given had several misprinted pieces, and on contacting Woodbests was promptly advised without an order number they would not help or replace. I explained politely it was a gift,and would lead to an uncomfortable conversation for me but they won't replace. Extremely disappointed in this company's customer service and their lack of understanding.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

I just love your puzzles

I just love your puzzles. They help me stay focused and calm and not worry about all that is going on in my life. The puzzles are fun, beautiful and wonderfully made. I am so happy I found Woodbests!!!! Some are more challenging than others and that's what makes them unique; even the easels that come with some of them make them truly a "gift". Thank you!

19 August 2026
Unprompted review
Rated 5 out of 5 stars

These are the best puzzles! So fun!

I was a bit nervous purchasing a wooden puzzle. They looked very hard and I thought I’d give it a try. I love them! So easy to handle and the shapes are fun! The packaging is top notch too! I enjoyed the three puzzles I bought very much! I’ll be buying more!

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Unique and fun!

Your products are unique and fun to assemble. The finished result is beautiful. I have enjoyed each of the puzzles I have ordered.

15 September 2026
Unprompted review
Rated 3 out of 5 stars

Shipment Torn & Wrong Puzzle

The order arrived but bag was badly torn up. Luckily nothing broke. BUT I received an incorrect puzzle. I ordered the Cat Tiger and got Fantasy Garden. The Cat Tiger has significance and why I ordered it. Would be great if you could send me the Cat Tiger which I ordered or submit a refund.

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Awesome puzzles!!

Love the timely fashion I received my puzzles!!! The unique cut of the pieces made them challenging but loads of fun!!!! Giving some as gifts!!!

27 July 2026
Unprompted review
Rated 3 out of 5 stars

Need "continue shopping" choice

I wanted to order 3 of different "pictures" but had to leave the site each time and come back in in order to do so. You need another click that says "continue shopping" or something like that. I did not see anything like that and would have used it if it was there to see.

31 August 2026
Unprompted review

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