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See what reviewers are saying

Rated 5 out of 5 stars

Amazing experience David went above and beyond to find the car I wanted for me . It took a while but he never stopped looking and finally found me a lovely bmw m140i . Would definitely recommend these... See more

Company replied

Rated 1 out of 5 stars

If I could do minus stars i would. Absolutely despicable customer care and consideration. They purchased my vehicle through an online service and gave me a time they would pick up. Not one called to... See more

Company replied

Rated 5 out of 5 stars

Matthew helped us find the perfect car for us! He took the time to listen to our needs and budget, and had a several quick recommendations. The whole experience took less than 1hr it just me taking my... See more

Company replied

Rated 5 out of 5 stars

Didnt know what car I was really looking for. Aaron discussed options and budget, and gave some recommendations. Less than 60 minutes later I was arranging my tax and insurance on a great car. Knowl... See more

Company replied

Company details

  1. Used Car Dealer
  2. Motor Vehicle Dealer

Written by the company

WOO CARZ (formerly trading as Best Price Car Sales) is a family-run used car sales company focusing on flexibility and convenience for you the customer. In these difficult times, we operate over the phone and online through our website, which we provide an impressive selection of quality used vehicles. These range from pre-owned SUVs, MPVs, hybrids, saloons, estates, and electric cars. Your dedicated advisor will assist you through the whole sales process for you to successfully purchase your new vehicle.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

371 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience David went above and…

Amazing experience David went above and beyond to find the car I wanted for me . It took a while but he never stopped looking and finally found me a lovely bmw m140i . Would definitely recommend these guys at woo Carz to anyone 👌

22 August 2025
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Ryan, thank you for sending in your review for David and the team. We really appreciate it, and have already shared it internally.

We hope to be able to assist you again once you are all set for your upgrade.

The Management Team

Rated 5 out of 5 stars

Amazing experience!

Amazing experience!! Only got in touch with them beginning of the week and at the end of the week my car was delivered great service very thorough!!

4 August 2025
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Leah, thank you for taking the time to express your views on the service you received from Richard and WOO. It was our pleasure to serve you, and we hope to be of assistance very soon when you are ready for your upgrade.

The Management Team

Rated 5 out of 5 stars

Nice services

Just got a nice car from Woocar, very nice and quick services. Thanks to Richard. My family loves it.

31 July 2025
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Nisa, thank you for your great review for Richard and the team at WOO Carz. Also good to know your family shares your love for the car too! We look forward to assisting you again when you are all set for your upgrade.

Kind regards

The Management Team

Rated 5 out of 5 stars

Best Car dealership in UK…

I had an experience with David from Woo Carz and I must confess they are very honest and the best in what they do. I was very impressed with his services and would recommend Woo Carz to anyone especially when dealing with David.

25 July 2025
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Benjamin, thank you for taking the time to write your review for David and the team. We appreciate your great feedback and will use it to continuously motivate all of our team.

We hope to see you soon when you are all set for your upgrade.

Kind regards

The Management Team

Rated 5 out of 5 stars

Fab service from David from start to…

Fab service from David from start to finish. Was always available to answer any questions I had. Professional from start to finish. Thank you 😊

20 June 2025
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Thank you, Gemma, for taking to send in your review for David and the team at WOO Carz. We have shared this eternally, and it helps give us a boost in maintaining morale.

We hope to assist you again once you are all set for your upgrade.

Management Team

Rated 1 out of 5 stars

FAULTY CAR SOLD

Sold a Car with faults. You have to pay for the car before you receive it and put up with no customer service. Did not return phone calls. The car had gone back and forth with fault and was not fixed. Even though had 6 months warranty which was used for couple of things but not the main fault. Would not help with cost of taking the car too and from and had to fork out bus fares and train fairs and cost me a lot of extra. Luckily paid with credit card and got full refund under SECTION 75. Complete and utter disgraceful. Would never recommend this Car Toy Place. Buy a car from a respectable decent place and review the place before buying a car. Credit Card people were very helpful and saw all reports of an untrustworthy, unreliable car.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful from start to finish

Wonderful from start to finish. I got my new car earlier than anticipated and I love it. Took my old car in px. I would highly recommend it.

21 June 2025
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Paul, we thank you for taking the time to send in your review for Richard and the team. We're always grateful to be able to share these positive comments with all of our WOO family. We look forward to assisting again when you are ready for your upgrade.

The Management Team

Rated 5 out of 5 stars

A massive thank you to Richard helping…

A massive thank you to Richard helping me and my partner for getting the perfect car we wanted. Very quick car got delivered the next day we absolutely love it I would highly recommend using Woo carz they go beyond and above for you. Thank you once again defo be coming back from Ricky and Natasha 🚗

11 June 2025
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Thank you both for taking the time to write a glowing review for Richard and the team. This is the level of service we all here strive to achieve every working day, so we are delighted you experienced this too.

Look forward to assisting you again in the future.

The Management Team

Rated 5 out of 5 stars

Highly recommended service…

Highly recommended service straightforward takes hassle buying car Richard and David made it stress free and easy to deal with the car delivered straight to your door

7 June 2025
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Thank you, Andrew, for your kind words. We know this one wasn't as straightforward as we would have liked, but really appreciate your patience in getting this over the line for you.

We hope to serve you again when you're ready to upgrade your vehicle.

Kind regards

The Management Team

Rated 5 out of 5 stars

Rich was very good he kept me informed…

Rich was very good he kept me informed of everything as it was happening

5 June 2025
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Margaret, thank you for your review of Richard and the WOO team. We appreciate great reviews and feedback.

Please feel free to consider us again when you are all set for an upgrade.

Kind regards

The Management Team

Rated 5 out of 5 stars

Richie made my experience with Woo Carz…

Richie made my experience with Woo Carz worthwhile. From customer service to communication to organisation, documentation and receiving my vehicle; it was all done seamlessly, no hassle, no puzzle.
I would gladly recommend Woo Carz to anyone who wants peace of mind while driving their choice car bargained with Woo Carz on the road. Its Woo Carz, and others follow; Don't say I didn't tell you!

12 May 2025
Unprompted review
WOO Carz  logo

Reply from WOO Carz

A very big thank you, Iniobong, for your review of Richard. We have shared it with the rest of the business, too. We hope to be of service again as soon as you are all set for your upgrade.

Kind regards

The Management Team

Rated 1 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my recent experience. I entered into a contract with this company for what was promised to be a high-quality vehicle, trading in my well-maintained Insignia B of the same model year. Unfortunately, the process was riddled with issues from the very beginning.

Initial discrepancies appeared in the condition report, but I was reassured that everything was in order and that the vehicle would arrive at their service center, fully inspected and prepared to the highest standard. That turned out to be completely untrue. The vehicle was never in their possession as claimed — it was sourced from an unknown location, arriving in poor condition: scratched, with damaged alloy wheels, and an unpleasant odor inside the cabin.

To make matters worse, during delivery the driver was involved in an accident on the motorway, further damaging the car. Upon arrival, he casually mentioned that one of the tires was replaced with a new one — as if that would justify the overall condition.

This level of service and dishonesty is unacceptable. I immediately returned the vehicle and terminated the agreement. Based on my experience, I cannot in good conscience recommend this company to anyone.

3 May 2025
Unprompted review
Rated 5 out of 5 stars

First time experience

Aaron made my first time experience so easy and fast. He was patient, quick and answered every question that I was concerned about. Very pleased with my car. Thanks guys

12 April 2025
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Mino, thank you for writing your review on Aaron and our team at WOO. We appreciate your kind words. Once you are all set for your upgrade, we hope to be able to assist you again.

Kind regards

The Management Team

Rated 1 out of 5 stars

I repeat the post scammers

I repeat the post, I do not recommend them, these scammers have been repairing the car for 4 months and they only convince me that they are looking for a fault since they have papers saying that the fault is the head gasket, I sent them all the papers from the mechanic and a video of the test and they still do nothing and I have to pay for the repair. And they write that it's not about their company, but only with your company there are problems

19 April 2025
Unprompted review
Rated 5 out of 5 stars

From initial phone call to delivery was…

From initial phone call to delivery was exceptional. Aaron gave a 5 star service which is hard to say when coming to car dealers. Great customer service would definitely recommend.

3 April 2025
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Thank you, Andy, for your great review of Aaron and the team at WOO. We appreciate your great feedback and hope we can assist you again in the future.

Kind regards

Managment Team @ WOO Carz

Rated 1 out of 5 stars

Despicable treatment by Woo Carz

🚨 Warning: Do Not Trust Woo Carz! 🚨
I need to share my experience with Woo Carz to protect others from going through what I’ve faced. Their practices are shocking, and their disregard for customers is unacceptable.

I bought a 2016 Fiat 500 from Woo Carz, thinking I was getting a reliable car. What I got instead was a nightmare.

The car had serious faults from the very beginning, including:

A defective gearbox control unit.

A worn clutch and flywheel that need replacing.

Handbrake cables in poor condition, and more!

These issues were hidden when they sold me the car, and Woo Carz has done nothing to fix them.

They even refused to honor the six-month warranty!

It gets worse.

Woo Carz took the car to a garage that doesn’t even exist anymore and never returned the car to me despite my repeated requests.

They’ve ignored my emails for weeks now, clearly hoping I’ll give up.

But let me be clear: I will not quit. Sellers MUST be held accountable for the cars they sell, and customers deserve safety and honesty.

This whole ordeal has caused me:

💸 Financial strain: I’ve had to borrow money and buy a replacement car just to commute to work.

😤 Stress: Their refusal to respond and fix the situation is exhausting.

🚗 Risk: Without a reliable car, my ability to work and drive safely has been compromised.

💸No Car, No Money: Now, I have no car and haven’t received a refund for the money I paid for it.

Woo Carz’s actions are dishonest, harmful, and a danger to anyone buying a car.

I want to warn all of you to stay away from this dealership.

Let’s hold dealerships like this accountable together!

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Really lovely people helped me so much…

Really lovely people helped me so much with the process of financing and the cars amazing

31 March 2025
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Michaela, thank you from all of us at WOO, and especially Richard, for taking the time to send in your review on the service you received. We hope to assist you again soon when you are ready for your upgrade.

The Management Team

Rated 5 out of 5 stars

Absolutely brilliant!!

Absolutely brilliant!!! David found me an amazing car so I didn’t have to settle for whatever I could find. Found exactly what I was looking for within my budget. Incredible friendly and great to chat to and within a week my new car was delivered straight to my door.
Would definitely recommend !!!

26 March 2025
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Kelly,

Thank you so much for your kind words! We're thrilled that David was able to find you the perfect car within your budget and that the whole process was smooth for you. Customer satisfaction is our top priority, and it's great to hear you had such a positive experience. Enjoy your new car, and if you ever need anything, don’t hesitate to reach out!

Best regards,

The WOO Carz Management Team

Rated 5 out of 5 stars

Great service from David very fast…

Great service from David very fast can’t recommend u enough thanks again always there to help and answer questions

21 March 2025
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Andrew, thank you for your review of David and the team at WOO Carz. We hope to be able to assist you again in the near future once you are all set for an upgrade.

Kind regards

The Management Team

Rated 5 out of 5 stars

Thank you for your service and support

Thank you for your service and support, whilst purchasing a car.

18 March 2025
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Leroy, We all at WOO Carz would like to say a big thank you for taking the time to write your review for David and the team.

We hope to assist you again soon when you are ready for your upgrade.

WOO Carz Management

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