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Wonderskin Reviews 

6,618
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 5,659 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product's colors and ease of application, noting that some eyeliners glide on smoothly and stay put as advertised. Reviewers often find the products long-lasting and effective, with some even replacing their previous cosmetics. The delivery service is generally seen as timely, and the overall user experience is positive for many. However, some customers also noted significant issues with product quality, particularly with pencils that are difficult to sharpen or break easily, leading to wasted product. There are also concerns about the longevity of some lip products and eyeliners not living up to their advertised claims, with some experiencing smudging or fading. A few other people also felt that the colors of some products did not match the online images, and some experienced issues with missing items or incorrect orders.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and performance. Many customers praise the products,... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the decent and good quality of... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with... See more

Delivery service

People report ambiguous experiences with delivery service, with many customers praising the speed and... See more

User experience

Consumers find the user experience to be ambiguous, with many expressing positive feelings about the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The colors are good. I really like the lip liner, but there's a pretty big problem. It cannot be sharpened with a regular sharpener ( I have 3 different ones--none work on this). I think the company e... See more

Company replied

Rated 3 out of 5 stars

I like the product but, I accidently ordered the same color eyeliner I already have and I wanted to not refund but exchange for another color, and u guys want to charge for shipping ??? That policy ne... See more

Company replied

Rated 3 out of 5 stars

I ordered the waterproof eyeliner, lip stains, and lip liners, in hopes of these holding up to the hype that is being said in media platforms. Sadly, not the case for me. Lip stains didn’t last too... See more

Company replied

Rated 3 out of 5 stars

There was a defective product sent to my friend. It was 3 eye pencils that would not sharpen. I love these pencils and I have every color and they always sharpen. Her pencils look exactly like mine... See more

Company replied



Contact info

3.4

Average

TrustScore 3.5 out of 5

7K reviews

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3.4

All reviews

(6,618)

6,036 reviews in the last 12 months

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Rated 3 out of 5 stars

Too much time for something simple

Took a lot of time for my return but I got it done. I was emailed a label but since I do not have a printer now I will have to go somewhere that offers printing services.

Thank you, but I have found a solution. I appreciate your concern.

6 July 2026
Unprompted review
Wonderskin logo

Reply from Wonderskin

Susan, thank you for sharing your experience. We're sorry the return process felt more complicated than it should have, especially having to find somewhere to print the return label. We understand how inconvenient that can be. Please reach out to us at hello@wonderskin.com and we'll be happy to see if there's an easier solution we can offer.

Rated 2 out of 5 stars

Neither of the 2 lip stains did not…

Neither of the 2 lip stains did not stay on even 2 hrs very unsatisfied with product

17 June 2026
Wonderskin logo

Reply from Wonderskin

Lilian, thank you for taking the time to share your experience, and we're so sorry to hear this. We completely understand how disappointing it is when neither of your lip stains lasted anywhere near as long as you expected. That's not the performance we want you to experience. We've already reached out to you directly by email, so please keep an eye on your inbox (and your spam folder, just in case).

Rated 1 out of 5 stars

I didn’t like the product at all

I didn’t like the product at all.
Going back to my other fav brand.

23 June 2026
Wonderskin logo

Reply from Wonderskin

Nancy Ann, we're so sorry to hear this. We know you gave our product a chance, which makes it disappointing that it just wasn't the right fit for you. We'd really love the opportunity to make this right. We've already reached out to you by email, so please keep an eye on your inbox (and your spam folder, just in case). Thank you for giving us the chance to help.

Rated 5 out of 5 stars

Good selection of new products

Good selection of new products. I wanted to try everything! My order was sent to me in a timely manner and when it arrived every thing was in perfect order and packaged nicely. I've told my friends about your company and they're all excited to check out your website!

24 June 2026
Rated 5 out of 5 stars

Replacement

Apparently my order was lost and they replaced it and sent it today. Hopefully it won’t get lost this time

8 July 2026
Unprompted review
Rated 2 out of 5 stars

Not very impressed with the product

Not very impressed with the product, maybe it’s the color shade that I got. It did leave my lips very dry, sticky.and the color didn’t stay on long. Maybe if I try a different color that’ll be better but overall, it was OK. Also, maybe they should tell you that you would probably need a lipgloss cause I always use Chapstick on my lips and it didn’t stay.

17 June 2026
Wonderskin logo

Reply from Wonderskin

Mary Kaye, we're so sorry to read this. It's especially disappointing that you ordered two different shades but received two of the same instead, and then found the color didn't last as long as you expected. We completely understand why you'd feel let down. We'd really love the chance to make this right. We've already reached out to you by email, so please keep an eye on your inbox (and your spam folder, just in case). Thank you for giving us the opportunity to help.

Rated 2 out of 5 stars

I ordered 2 different shades but the…

I ordered 2 different shades but the system changed my order to 2 of the same shade. The color does not stay on all day.

24 June 2026
Wonderskin logo

Reply from Wonderskin

Mary Kaye, we're so sorry to read this. It's especially disappointing that you ordered two different shades but received two of the same instead, and then found the color didn't last as long as you expected. We completely understand why you'd feel let down. We'd really love the chance to make this right. We've already reached out to you by email, so please keep an eye on your inbox (and your spam folder, just in case). Thank you for giving us the opportunity to help.

Rated 2 out of 5 stars

Does not go on ask advertised it as sfvertisef

Does not go on ask advertised. Does not “glide on”, does not stay on as dveryised. CAN be rubbed off contrary to sd

24 June 2026
Wonderskin logo

Reply from Wonderskin

Kristine, thank you for flagging this. We're really sorry the eyeliner didn't perform the way it was described, especially when it didn't glide on smoothly or stay in place as you expected. We completely understand how disappointing that is, and that's not the experience we want you to have. We've already reached out to you directly by email, so please keep an eye on your inbox (and your spam folder, just in case).

Rated 3 out of 5 stars

I bought the “waterproof” eyeliner (3…

I bought the “waterproof” eyeliner (3 of them =(. I was so hopeful but it doesn’t stay on. Nit o dry skin, nit on primer, nit with setting spray - it just does not stay on even when I let it dry. So disappointed. However, in my inquiries on how to make it last better, customer service was prompt so that’s good. Just don’t buy it.

24 June 2026
Wonderskin logo

Reply from Wonderskin

G Scott, thank you for being so honest. We're really sorry the eyeliner let you down, especially after you tried it on dry skin, with primer, and even with setting spray, hoping it would last. We completely understand how disappointing that is, especially after purchasing three of them. We truly appreciate your kind words about our Customer Care team, and we've already reached out to you directly by email so we can make this right. Please keep an eye on your inbox (and your spam folder, just in case).

Rated 4 out of 5 stars

Perfect Color

I love the color and the eyeliner goes on smoothly. I use moistened facial wipes and it comes off well at night. The four stars are because the liner bleeds a little under my eyes sometimes. I don't use heavy moisturizer so it can't be that. Otherwise, I love it!

30 June 2026
Rated 1 out of 5 stars
Wonderskin logo

Reply from Wonderskin

Luann, we're so sorry you're still waiting for your order. We completely understand how frustrating that is, especially when you've been looking forward to receiving it. We've already reached out to you directly by email so we can get this sorted as quickly as possible. Please keep an eye on your inbox (and your spam folder, just in case).

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