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Wolt Reviews 9

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TrustScore 2 out of 5

2.1

Online Food Ordering Service
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Company details

  1. Online Food Ordering Service
  2. Take Away Service

Contact info

2.1

Poor

TrustScore 2 out of 5

9 reviews

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1-star

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Rated 1 out of 5 stars

Courier insulted me

Courier insulted me at my door — Wolt refused full refund
The courier couldn’t find the entrance to my building. I went outside to help him — and he insulted me multiple times. I felt unsafe at my own door.
On top of that, he had no thermal bag and was carrying the food on the car seat. The food arrived completely cold.
I reported everything to Wolt support. They confirmed the courier received feedback — but refused a full refund, offering only 20% despite the seriousness of what happened.
This is unacceptable. A courier who insults customers is a safety issue, not a delivery delay. Wolt’s compensation policy does not reflect that.
Would not recommend.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Good

I never had bad experience with this company. I've been using them in different countries. The user experience is always good.

Some restaurants are slow delivering food or reject orders but that's not Wolts fault. I'm happy with the app.

4 January 2023
Unprompted review
Show reviews in all languages. (9 reviews)

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