Order is now two month overdue. Repeated emails to customer service have no effective response. Request for refund simply ignored. Am told order is on its way and shown tracker which has never moved a... See more
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I ordered the beautiful coat
I ordered the beautiful coat. I got a confirmation then 3 days before Christmas I got a message saying they were overwelmed by the amount of orders but I was a priority. It said I would receive the order 5-10 business days. It's been over that time. They took my money from my account on Dec. 15. I called their phone number and it said it no longer was connected. I have texted with order and ID numbers. I have heard NOTHING!
BEWARE, folks!!!
I received the wrong item and no customer service assistance.
I received the wrong item than what I ordered and have made multiple attempts to their customer service to get this corrected. Almost a month after placing and receiving my order, no assistance.
My order auto populated an old address…Don’t order!!
My order auto populated an old address for delivery. I caught it and have sent multiple emails to provide the correct information. I have had zero response. I feel silly for not doing my research 🙃. I know better. Flushing $ down the toile😒
This is a scam website.
The stuff that was delivered was nothing like the description. Cheap and nasty. Traced it to China. There is a real Wolf Mission who will suffer because of these scammers. My bank is trying to get my money back. All they offer is 30%. Put me off buying online, shame for genuine sellers.
I was thinking about ordering the wolf…
I was thinking about ordering the wolf ring. I am not going to because of all of the reviews. What a scam they are. They ship just enough to pacify a few people to write a good review. Reviews are almost always trustworthy.
Purchased a coat and sweatshirt
Purchased a coat and sweatshirt, in the first week of November. Nothing has been delivered and no response from seller. I should have read the reviews first.😡🤬
Excellent product
Yes, had to wait about 3 weeks, but love the product. It is one of their coats. Well made, and looks really good. Fantastic spring/fall coat given our winters are SO much colder than where these guys are. Sizing was good, communication was good etc.
Ordered 3 of their coats and a ring for…
Ordered 3 of their coats and a ring for Christmas gifts back in November. Orders show shipped but nothing came. No response to 7 emails that I’ve sent. They are potentially a scam. Great concept - sucked me in but no refund and no product and zero accountability.
Worst experience ever!
Worst experience ever. Zero customer service. Won’t reply to my emails, FB posts, calls etc. They claim on their website to have a “30 Day Money Back Guarantee”. FALSE ADVERTISING!!! Do not fall for this SCAM. Took forever to get here from China. I have the ALL tracking info. It was described as a warm winter jacket. It was not even close. It is made of a very cheap material, very poorly made. That’s on me for trusting an advertising on social media. I thought I was helping a good cause. My bad for not researching and checking reviews. I highly doubt they are saving anything, just lining their pockets. Don’t waste your time or money. They just want your money then they ghost you.
Awful con
My experience has been awful and customer service response has been zero. Coat I received was not what they advertise. I have emailed twice for a refund, I have sent a message on FB, nothing. Preying on those that love all K9s and would happily support the welfare for these wonderful animals. Downright con!!!!
Sizing is off
Beautiful and warm, but sizing is off. It's super tight in the shoulders. I don't think this was meant to be a scam, but I did notice they didn't post my review saying this exact same thing. You only can see 5 star reviews, which would have been a red flag, but I didn't even think twice about helping wolves. Good cause, just not the best quality. You'd be better off donating to a known charity. Defenders of Wildlife is trusted and all the money goes towards protecting wildlife. You can't buy a coat, but you can still help wolves.
DO NOT BUY!
DO NOT BUY! My husband purchased the black womens jacket as a surprise because he new I wanted it and I love helping charities so best surprise ever, but the jacket is never coming. He ordered it on November 1st and we still haven't recieved it. Their phone number no longer works and no one answers the emails we've sent. This is really unfortunate. We're out of that money now and seems like we will not be getting a refund.
I just received my “coat” what a…
I just received my “coat” what a complete disappointment definitely not worth $60. Cheaply made overpriced sweatshirt jacket. Definitely not for winter. This was out of character for me as I do not trust online retailers. Well this has confirmed my suspicions 🤷♀️. I didn’t research the company & mistakenly believed it was to help save wolves. I learned after purchase they are a scam company. Not wasting my time trying to get a refund. Chalk it up to lesson learned. Also I ordered this jacket on 11/6/24 supposed to be delivered within 5 business days. One month later I received said jacket. I emailed the company & received automated replies. Definitely a scam
DO NOT buy from Wolfmission
DO NOT buy from Wolf Mission. I bought a coat which wasn't cheap. The coat is very made from cheap sweatshirt material, the stitching is very noticeably puckered and uneven. I have contacted them via return email and through their website several times and they still have not replied. Looks like I'm stuck with a 'coat' no-one would ever wear.
Don’t be robbed like I was!
Placed an order, 10 days later received an automated email saying it was out of stock but would be shipped soon. I emailed and asked them to cancel the order and refund me. They Instantly countered with the offer of a discount. I refused and requested a full refund. Heard nothing until a week later an automated shipment email arrived. Again emailed, they said there was nothing they could do as the goods were with the courier but I could return for a refund. 10 days later I received a parcel with a uk return address that had been sent on a Royal Mail 48 hour delivery rate! And guess what, as soon as I emailed requesting a return they offered a discount to keep the goods. When I refused and said I wanted a full refund I’ve heard absolutely nothing. This company is a complete scam. Do not pay them any money.
Oh no
Oh no, I wish I read these reviews first. I ordered a coat yesterday. I'm crossing my fingers it's not as bad as described in some of these reviews. I tried emailing them, and it came back unsent.
Have a look at "Ali Express"
Have a look at "Ali Express", "Shein", "Temu" or the likes. You will find where this company gets it's stock. Jackets, tops, rings etc. A t-shirt from Wolf Mission costing £99, costs around £4. Please be careful.
Scammers stay away from them
This is a scam company, my parents purchased two jackets and also donated to safe wolves: a month’s later still no order received. They reply to you whenever they feel like it with bs excuses that they are too busy and the order is on the way. Stay away! We had to report them in order to get our money back. Shame on them. They also use the name of the actual company that does help wolves except they added shop in the end. Shame shame shame!
Coat wasn't up to the standard I…
Coat wasn't up to the standard I expected. Ordered size 18, didn't come close to the size, trying to send it back
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