WLC Online Auctions Reviews 

2,126
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 266 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find high-end items that are accurately described and often represent excellent value. The platform is praised for its straightforward user experience, making bidding and purchasing simple, supported by clear communication and helpful staff. Reviewers frequently highlight the fast and safe delivery, with items arriving promptly and always well-packaged, often including tracking for security. Many customers appreciate the transparent fee structure and the care taken with communication, leading to a highly recommended and hassle-free experience.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality and value of items... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, often highlighting its speed and... See more

Service

Customers had positive experiences with service, consistently describing it as excellent, first-class, and... See more

User experience

Customers consistently note positive experiences with user experience, describing it as brilliant, seamless,... See more

Website

Clients share positive opinions on the website, describing it as a wonderful, fantastic, and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve bought several items from WLC, the latest being a pair of new, unworn 1.8ct diamond solitaire earrings set in 18ct white gold. Extremely happy that I got them for around half of retail price... See more

Company replied

Rated 5 out of 5 stars

These guys are so trustworthy and honest. I’ve bought everything from WLC, including signed memorabilia, Rolex watches, diamond earrings and Ray-Ban sunglasses and never been disappointed. Great... See more

Company replied

Rated 5 out of 5 stars

I’ve now won two lots from WLC - Creed aftershave and an automatic watch winder. Both were won at well below RRP, meaning I got 2 fantastic bargains. Got a call on the next working day confirmin... See more

Company replied

Rated 5 out of 5 stars

Brilliant company. I have now purchased 3 items. It arrives all nicely packaged with all full certificates. They always respond to any questions swiftly. I cannot believe how quickly over Christmas th... See more

Company replied


Company details

  1. Online Auction Service
  2. Handbags Shop
  3. Jeweler
  4. Online Marketplace
  5. Watch Store

Written by the company

WLC Auctions is one of the UK’s most established online auction platforms, running weekly live and online auctions since 2012. We’ve successfully sold over 2.5 million lots to buyers across the UK and overseas, supported by more than 900,000 registered bidders and over 600,000 social media followers. Our focus is quality and trust. We handle a wide range of premium items — from cars and properties to fine art, luxury watches, diamond jewellery, home furnishings, memorabilia and more — providing both buyers and vendors with an unrivalled marketplace for value, authenticity and service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,126)

260 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service at its best

I’ve purchased a number of high quality premium items from WLC and always been happy with the quality of the product and the service.

I made a recent purchase of a Gucci Bag which; when arrived was not suitable.

Special mention to Thanasis who helped me locate another bag to replace it with, and effortlessly we did an exchange.
Nothing was too much trouble and he was superb to communicate with and managed every aspect of the process as you would hope, providing excellent customer service.

Highly recommend WLC and i will definitely make more purchases!

Thank you so much
Mrs Faye Wilcox

6 October 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Faye,

Thank you for such a thoughtful and detailed review. It’s fantastic to hear you’ve consistently been happy with both the quality of our products and our service. Thanasis will be so pleased to know his help made the exchange process effortless for you — he really is a credit to the team. We truly appreciate your kind words and ongoing trust in WLC, and we look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great communications with the WLC team

Great communications with the WLC team, a smooth purchase and brilliant after sales support.

5 October 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Gary,

Thank you for your great review. We’re delighted you found the communication clear, the purchase smooth, and the after-sales support up to standard. Your feedback means a lot, and we look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Fantastic as usual

Fantastic as usual, won my lots in my home 2 days later👍

12 October 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Neil,

Thank you for your great review. Fantastic as usual is exactly what we aim for — and getting your lots delivered within 2 days is the standard we love to maintain 👍 We look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Every time we have bid for a lot and…

Every time we have bid for a lot and won, we have never been disappointed when we have received the goods. 5 star all the way

16 October 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Sue,

Thank you for such a lovely review. It’s fantastic to hear that every time you’ve won a lot, the item has arrived exactly as expected — consistency and trust mean everything to us. We really appreciate your continued support and 5-star confidence in WLC.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Very professional with easy & reliable processes!

5 October 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Karon,

Thank you for your kind words. We’re delighted you found the process easy, reliable and professional. Your recommendation means a lot to us, and we look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Excellent experience

First time dealing with WLC Online Auctions and had an excellent experience - item was as described, cheap price and the delivery was very fast.
Thank you WLC

28 September 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Claire,

Thank you for your lovely review. We’re delighted your first experience with us was excellent, and that the item, price and fast delivery all met your expectations. We really appreciate your feedback and hope to see you bidding again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great site & great items

Great site to navigate, easy to bid and the item I won came within a few days and well packaged. Also great customer service

4 October 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Kris,

Thank you for your great review. We’re glad you found the site easy to navigate, the bidding process simple, and that your item arrived quickly and well packaged. It’s also fantastic to hear you were happy with our customer service. We look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Such an easy & smooth transaction

Such an easy & smooth transaction, from bidding to receiving my item would definitely recommend.

28 September 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Lynn,

Thank you for your kind review. We’re delighted to hear the whole process — from bidding to delivery — was easy and smooth. Your recommendation means a lot to us, and we look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Quick and reliable

Quick and reliable

2 October 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Billy,

Thank you for your review. We’re glad you found the service quick and reliable, and we look forward to helping you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Easy to use auction site

Easy to use auction site. Good delivery process, would definitely recommend and use again.

28 September 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi there

Thank you for your review. We’re pleased you found the auction site easy to use and the delivery process smooth. Your recommendation is greatly appreciated, and we look forward to having you back again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

WLC Auction process

Easy to follow process and can look upfront to see what willing to pay for item prior to bidding. Item received timely and well packaged, no issues

14 September 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Mike,

Thank you for your review. We’re glad you found the process easy to follow and appreciated being able to plan your bids in advance. It’s great to hear your item arrived on time and well packaged. We look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Excellent site easy bidding easy win…

Excellent site easy bidding easy win process fast delivery I have already got four bids in for this Sunday

28 September 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Allan,

Thank you for your great feedback. We’re glad you found the site easy to use, the bidding process smooth, and delivery fast. Fantastic to hear you’ve already got four bids in for Sunday — good luck, and we look forward to seeing how you get on!

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Easy to bid very

Easy to bid , prompt delivery of items bought. Very professional

21 September 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Francis,

Thank you for your review. We’re delighted you found the bidding easy, the delivery prompt, and the service professional. We look forward to welcoming you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

This was my 1st at bidding on this site…

This was my 1st at bidding on this site and I won a magnificent cross with diamonds the piece is absolutely superb thankyou guys and I will deffo be bidding again very soon
Excellent service Excellent delivery
10/10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

30 September 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Jason,

Thank you for such a fantastic review. We’re thrilled your first experience with us was such a positive one and that you’re delighted with your diamond cross. It’s great to hear you’ll be bidding again soon — we look forward to assisting you next time.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Fast shipping and communication from…

Fast shipping and communication from the team is also quick as well highly recommend

21 September 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Adrian,

Thank you for your feedback. We’re delighted you were pleased with the fast shipping and communication from our team. Your recommendation means a lot, and we look forward to assisting you again.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Very quick service and keep you well…

Very quick service and keep you well informed

26 September 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Harmash,

Thank you for your review. We’re pleased to hear you found the service very quick and that you were kept well informed throughout. We look forward to helping you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Simple, efficient and great service

21 September 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Ben,

Thank you for your review. We’re pleased you found the process simple and efficient, and that you were happy with the service. We look forward to assisting you again.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Absolutely wonderful to deal with very…

Absolutely wonderful to deal with very helpful with calls to let me know roughly when items will arrive. All round great service and a pleasure to deal with.

1 October 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Nigel,

Thank you for your kind words. We’re delighted you found our service helpful and that the updates on delivery were appreciated. It’s always a pleasure to assist, and we look forward to helping you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Usually happy with WLC Auction Fast resolution

Usually happy with WLC Auction but the last time l made bids I won 3 items. The problem is that they were bottle of alcohol and they didnt combine the postage they package all the item in 1 box and charge me 3 postage.
Receipt #1268-6065
Receipt #1417-5852
Receipt #1021-9171
Update 29/09/25
Just had a phone call from a manager concerning the issue of combine postage. They apologies and refunded the postage for that items. Like I said its a very well run company and things do go wrong, They are quick for a fast resolution. Full stars appiled great company.

27 July 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi there

Thank you for updating your review and for your understanding. As you said, things can occasionally go wrong, but it’s how quickly we resolve them that matters most. I’m glad our team could sort this for you and that your confidence in us remains strong. We really appreciate your continued support.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Excellent service throughout

Second time purchasing and delivery have always runs smoothly.

20 September 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi PB,

Thank you for your review. We’re delighted to hear your second purchase went just as smoothly as the first. We really appreciate your continued support and look forward to assisting you again.

Kind regards,
Wayne
WLC Auctions

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