Email bounce on the DPO address — three days of bounces — for a regulated brand the DPO must be reachable per GDPR statutory requirement.
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See what reviewers are saying
Registration form clean. Email confirmed in 45 sec, account live in 5 minutes total. No phone forced at signup, easy onboarding.
Search foreign characters didn't match — Cyrillic and Greek searches just returned nothing despite the slot titles being there always.
Demo mode showed a different RTP variant than the real-money one — an obvious dark pattern to mislead expectations at the brand here.
Company details
Written by the company
Wizard Games Ltd is a small family run business with the vision to begin specialising in the distribution of Pokemon merchandise ensuring that the all of our products are sourced from official wholesalers. Pokemon has always been apart of our history and will continue for generations to come. Our business can help new Trainers begin their Pokemon Journey, but also expand Masters collections.
Contact info
28 Barley Drive, DA11 7GP, Gravesend, United Kingdom
- 07557766507
- sales@wizardgamesltd.co.uk
- wizardgamesltd.co.uk
Email bounce DPO
Email bounce on the DPO address — three days of bounces — for a regulated brand the DPO must be reachable per GDPR statutory requirement.
Daily cashback option smaller faster for
Daily cashback option (smaller %, faster) for those who don't want to wait.
Feels fair enough to me
Live blackjack on a small stake table, dealer name was Elena. Cards came clean, no lag, no weird voids. Spent 83 min and felt relaxed.
Reward 5 step phone
Reward redemption needed five distinct steps with one step being a phone call to a support number that was rarely answered for me ever.
Sign up clean
Registration form clean. Email confirmed in 45 sec, account live in 5 minutes total. No phone forced at signup, easy onboarding.
Search Cyrillic blank
Search foreign characters didn't match — Cyrillic and Greek searches just returned nothing despite the slot titles being there always.
Welcome 7 days
Welcome bonus had a 7-day window — peer brands have 24h — reasonable time to wager at a comfortable pace.
Demo mismatch RTP
Demo mode showed a different RTP variant than the real-money one — an obvious dark pattern to mislead expectations at the brand here.
Currency single only
Single-currency wallet only — peer brands multi — narrow.
Login email lock 30 min
Login lockout after one wrong password was extreme — 30 minute cooldown — no clear notice of the cooldown duration message anywhere shown.
Game rules vague hack
Game rules page for a Hacksaw Le Bandit was a single short paragraph, missing key features like cap and re-spin specifics for sure.
Personal offer auto-apply
Personal offer auto-applied even when unticked — peer brands respect — dark pattern.
Hyper Burst Yggdrasil explosive
Hyper Burst by Yggdrasil - explosions when wins hit. Visual treat. Won 90 over 45 minutes.
Help bot dumb dep
Help bot ignored my actual question and pushed deposit promos at me, took six prompts to reach a human agent at end of the chat.
Fast signup flow
Sign up without sales pitch. Country, postal, email, password. Done in 3 minutes flat, funded Klarna right after.
My MCM experience
After meeting them at a convention and being unable to get the pokemon card keyring of my choice, I ordered one on the website and they waived the shipping free for my order. Definitely will be ordering again and have recommended them to many of my friends!.
I wouldn’t go anywhere else for…
I wouldn’t go anywhere else for Pokémon. The service is exemplary and they are also very insightful and friendly.
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