Wizard Works Reviews 345

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, noting their durability and excellent design. Many people appreciate the swift delivery and efficient packaging, with orders often arriving faster than estimated. Reviewers also highlight the ease of ordering through the website and the company's helpful communication regarding product choices and order updates. However, some customers experienced initial issues with their orders being lost in transit, though the company promptly resolved these by sending replacements.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers highlighting the high quality and... See more

Quality

People report positive experiences with quality, consistently praising the high craftsmanship and durability... See more

Delivery service

Customers generally report positive experiences with delivery service, highlighting quick dispatch and prompt... See more

Order

Customers consistently note positive experiences with order, finding the process easy and delivery smooth.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order was lost in the mail at the time the tariffs were implemented. I let Wizard Works know it hadn’t arrived after several weeks and they sent me another set of bags, which arrived promptly. Luck... See more

Rated 5 out of 5 stars

I really appreciated that Wizard Works took the time to reach out about my order during major shift in their product range, allowing me to choose whether to receive the as yet unreleased version of th... See more

Rated 5 out of 5 stars

I'm so impressed with this clever mounting solution for a front bag light! It's well-made, looks sleek on the bike, and works exactly as needed. It’s this kind of smart, innovative thinking that makes... See more

Rated 5 out of 5 stars

I've bought a few bags from Wizard Works and the design and quality of everything is always amazing. The bags are obviously an investment, but it always feels worth it. I'm always interested to see wh... See more


Company details

  1. Fabric Product Manufacturer

Written by the company

Wizard Works is a manufacturer of high end bicycle luggage, made in the heart of South London. We make technical and well performing products while maintaining an aesthetic thats lies somewhere between timeless classic and 80’s rave Our studio & Workshop is open by appointment only


Contact info

4.9

Excellent

TrustScore 5 out of 5

345 reviews

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Asks customers to review

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Brilliant company

Brilliant bags, love the designs. Bought two as gifts and I have one myself. Quick delivery and with a hand written note for that personal touch. Big fan of the brand!

7 January 2022
Rated 5 out of 5 stars

Semi custom made cycle bags

Semi custom made cycle bags, delivered in short lead-time. Well made, sensible details in customisable optics. friendly and informative service. What more could you wish for ? Pity with Brexit impacts with shipping, but guess thats life ! All in all more fun and a better feeling to work with passionate boutique brands ! keep it up !

3 January 2022
Rated 5 out of 5 stars

5 stars

5 stars, amazing service, very quick delivery to little ol NZ. Will definitely be making another purchase very soon. Thanks so much Wizard Works xxx

26 November 2021
Rated 5 out of 5 stars

Great bags!

I've been riding with my Wizard Works Lil Presto Barrel bag for several weeks now, and it's easily one of the best bags I've used. Tons of internal space, good aesthetics, and a great fit.

18 October 2021
Rated 5 out of 5 stars

Fantastic products and service

I ordered several products (top tube bag - would recommend ordering voile straps for this), Gravel teeny Houdini in mango and a custom lil presto barrel bag - all of the products were well made and well thought out. I received the custom products within the predicted delivery time and I love the fact that they match my bike!! Great service from wizard works!!

15 October 2021
Rated 5 out of 5 stars

Go-Go bag? Go go buy!

Ordered a Go-Go top tube bag but had some questions about colours and the drj0n DeWidget. Veronica was super helpful and after a week or so, the bag turned up. It looks great and makes reaching for snacks mid-ride so convenient.

10 October 2021
Rated 5 out of 5 stars

Fantastic product Teeny Houdini

Fantastic product. Ordered the Teeny Houdini in Medium for my gravel bike.
Teeny by name but massive on quality, a really top notch product that I can see lasting for years.
Fits really well under the saddle, obviously you may say, but not so necessarily.
Great job guys and thanks for the little card with message, a nice personal touch.
Buy one! You won't regret it....

4 October 2021

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