Cherry Technologies Reviews 727

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of the user experience, from the simple application process to the clear and understandable payment options. Many appreciate the flexible financing plans, including interest-free choices, which make essential treatments more accessible. The staff is consistently praised for being professional, helpful, and knowledgeable, often going above and beyond to assist customers. However, some customers reported issues with billing discrepancies and difficulties reaching management or getting clear answers from account executives. A few also expressed frustration with automated systems and the inability to use certain payment methods like HSA cards for automatic payments.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease and simplicity of the process. Many... See more

Payment

Reviewers mention positive feedback about payment. Many customers appreciate the clear and flexible payment... See more

Staff

Users describe positive interactions with staff. Many customers praise the helpfulness and professionalism of... See more

Service

Consumers find service to be positive. Many reviewers praise the helpful and supportive nature of the... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the helpfulness and empathy... See more

Based on these reviews

Rated 5 out of 5 stars

Within a minute I received a response I was approved. And there was very little information Cherry needed to make a decision. In addition they provided a clear chart of payment options and allow for... See more

Company replied

Rated 5 out of 5 stars

My dentist recommended this payment plan site. The site is easy to navigate. Gives step by step instructions on every process if you’re in need of an applying for a loan. Everything is written plainl... See more

Company replied

Rated 5 out of 5 stars

The application process was easy-peasy, and the 24-month interest free loan is a real jewel. Compared to the competitor, Cherry only charges the interest on the balance (at a reasonable rate) on the u... See more

Company replied

Rated 5 out of 5 stars

Found Brandon to be authentic, kind, and eager to help me make payments on my accounts. For some reason my phone was very much compromised - perhaps because I was beside a huge medical facility with... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Loan Agency
  3. Non-Bank Financial Service

Written by the company

Cherry’s mission is to help medical practices treat more patients by offering a top-tier “buy now, pay later” solution with high approvals, low cost, and a seamless experience. Cherry payment plans remove cost as a barrier to treatment and empower patients to pay-over-time in smaller monthly amounts.


Contact info

Promotion box for Cherry Technologies

Are you a medical practice?

Let patients pay over time with Cherry's top-rated payment plans!

4.7

Excellent

TrustScore 4.5 out of 5

727 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

East and fast…

It was very easy and had many payment options to choose from.

31 March 2026
Cherry Technologies logo

Reply from Cherry Technologies

Glad to hear the process was easy and that you had good payment options to choose from, Ella. Thanks for the 5 star review!

Rated 5 out of 5 stars

The service since you walk in...and…

The service since you walk in...and five Stars care from all the staff , service desk, financial, dental care that make me feel more confident and comfortable.. thank you .

28 March 2026
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Reply from Cherry Technologies

Juan, it’s great to hear you felt comfortable and well taken care of from start to finish. That kind of experience really matters, and we’re glad Cherry could be part of it!

Rated 5 out of 5 stars

Ease of use and application process

Ease of use and application process. Quick results

6 April 2026
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Reply from Cherry Technologies

We're glad to hear the application process felt easy and the results came through quickly. Thank you for the 5 star review!

Rated 5 out of 5 stars

Friendly quick service made me feel…

Friendly quick service made me feel very relaxed and comfortable during procedures X-rays and cleanings

30 March 2026
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Reply from Cherry Technologies

It’s great to hear you felt comfortable and at ease during your visit, Keith. Friendly and efficient care goes a long way, and we’re glad Cherry could support that experience.

Rated 1 out of 5 stars

I would like to CANCEL THIS SERVICE

I would like to CANCEL THIS SERVICE, THERES A BAD ASMOSPHERE IN THE OFFICE AND I CANNOT GO THERE

4 April 2026
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Reply from Cherry Technologies

We’re very sorry to hear about the atmosphere you experienced. We understand how important it is to have a positive experience with your provider.

The quickest way to cancel your plan is to contact the provider directly to request a cancellation or refund. If that isn’t possible, you can submit a dispute through your Cherry account at consumer.withcherry.com/portal/purchases. From there, select your plan, choose Manage Refunds & Disputes, then Request a Refund, and attach any relevant documentation. Our team will review your request and follow up within 20 business days.

Please note that while your dispute is under review, your payment plan will remain active and scheduled payments are still due.

If you have any questions or need help along the way, you can reach out to us at support@withcherry.com and we’ll be happy to assist.

Rated 5 out of 5 stars

Ease of process.

26 March 2026
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Reply from Cherry Technologies

We're glad to hear the process felt easy, Charity! We appreciate you sharing your experience.

Rated 5 out of 5 stars

Very simple and quick to apply

Very simple and quick to apply. Had answer and plans back immediately. I recommend using Cherry.

2 April 2026
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Reply from Cherry Technologies

We appreciate the recommendation, Christopher. Glad the application was simple and that you received options right away.

Rated 1 out of 5 stars

Misinformation on website

Misinformation on website
I was planning on using the 12 month zero interest and then was told it was only for 3 months.

26 March 2026
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Reply from Cherry Technologies

We’re sorry to hear about your experience, Jessica. We understand how frustrating it can be when expectations around financing terms don’t match what you were anticipating.

Cherry offers a variety of promotional financing options, including 0% interest plans, which can vary based on factors like the provider, purchase amount, and individual approval terms. These options are always outlined at the time of application and agreement.

That said, we’d really like to take a closer look at what happened here. We’ve reached out to you from support@withcherry.com
so we can review your account and help clarify things further.

Rated 5 out of 5 stars

She is amazing and tried to help…

She is amazing and tried to help customers out without easily giving up. She understands how clients want to be confident from inside out. I do appreciate.

7 March 2026
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Reply from Cherry Technologies

We’re really glad to hear you felt supported every step of the way, Premwadee. It’s great to know that level of care and dedication made a difference in your experience.

Rated 5 out of 5 stars

It’s a very easy process instant…

It’s a very easy process instant approval very happy with her service.

3 April 2026
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Reply from Cherry Technologies

We’re glad the process felt easy and the approval was instant, Patrick. It’s great to hear you had a positive experience.

Rated 5 out of 5 stars

Super Friendly And Informative

Super Friendly And Informative

25 March 2026
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Reply from Cherry Technologies

Glad to hear you had a friendly and informative experience, Michael. That kind of support makes all the difference.

Rated 5 out of 5 stars

Easiest process yet

It was the easiest process that I ever went through to get alone to fix my teeth. I appreciate all they did for me.

2 April 2026
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Reply from Cherry Technologies

We’re so glad the process felt that easy for you, Anne. Being able to move forward with the care you need is what matters most, and we’re happy we could help.

Rated 5 out of 5 stars

You guys were willing to give me the…

You guys were willing to give me the right of money so I can get my teeth done. Thank you.

2 April 2026
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Reply from Cherry Technologies

We’re so glad we could help you move forward with getting your teeth done, Jeannie. Thank you for sharing this with us!

Rated 5 out of 5 stars

Easy Online service

Easy Online service

26 March 2026
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Reply from Cherry Technologies

Glad to hear the online experience felt easy, Craig. Thank you for the 5-star review!

Rated 4 out of 5 stars

Very helpful with making our new teeth…

Very helpful with making our new teeth possible my wife and I are very grateful for the simple way to get financing

26 March 2026
Cherry Technologies logo

Reply from Cherry Technologies

We’re really glad we could help make this possible for you and your wife, David. That’s a meaningful step. If there’s anything we can do to make your experience a 5 star one, we’d love to hear your feedback.

Rated 5 out of 5 stars

It was quick and easy and I truly…

It was quick and easy and I truly needed you guys and you were there!!!!!

2 April 2026
Cherry Technologies logo

Reply from Cherry Technologies

We’re really glad we could be there when you needed it, Morris. That means a lot. Happy everything came together quickly for you!

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