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Review summary

Created with AI, based on recent reviews

Looking at 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its excellent quality and perfect fit for their vehicles. Many people are thrilled with how these mats enhance the look of their car interiors, noting their durability and ease of cleaning. The customer service is also frequently commended for being responsive and helpful, ensuring a smooth ordering process and satisfaction with the final product. However, some customers also noted issues with the response time from customer service, and a few experienced problems with the fit and quality of the mats they received, with some reporting that the mats did not fit their car correctly or showed signs of wear quickly.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many praising the excellent fit, quality, and... See more

Quality

Clients share positive opinions on quality, with many praising the exceptional quality, durability, and... See more

Order

People report positive experiences with order. Many customers appreciate the product so much that they are... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting its responsiveness, helpfulness,... See more

Response time

Reviewers mention ambiguous feedback about response times. While some customers praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a dog owner in the Midwest, my Tesla Model Y takes a beating—snow, road salt, muddy paws, wet fur, and the occasional rogue coffee. WiTAMATS handle all of it without blinking. The fit is spo... See more

Company replied

Rated 5 out of 5 stars

WOW. These Witamats floor mats are next level! The quality is top-tier—super thick, premium, and built to last. The fit in my Tesla is absolutely PERFECT, like factory-made for my car. Zero sliding,... See more

Rated 5 out of 5 stars

The mats are fit to the exact size for your automobile. I initially thought they could not be the correct mats for my vehicle and foolishly sent an email asking for a return. Fortunately I read the... See more

Rated 5 out of 5 stars

The team at Witamats made my experience easy from start to finish. I reached out to modify my order and Tina from support responded right away, helping me add the extra mats I needed. The mats themse... See more


Company details

  1. Car Equipment Accessories Store

Written by the company

Your Luxury Car Mats Are Proudly Manufactured in Our Factory


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

346 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

These car mats are made very well

These car mats are made very well. They look amazing and the fit is perfect. The quality is really good too. I have had them in a car for a year now and they still look brand new after wiping them down with the cleaner I use for the dash. Highly recommend them to anyone that wants to add a very nice look to their car.

28 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for the wonderful feedback! 😊
We're thrilled to hear the mats still look brand new after a year—that truly means a lot to us.
We appreciate your recommendation and support! 🚗✨
– The Witamats Team ❤️

Rated 5 out of 5 stars

Luxury leather floor mats

Luxury leather floor mats. Very easy to clean and maintain. I recommend witamat Luxury products
You will not find these quality floor mats any other place.

3 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for your kind words! 😊
We’re glad to hear you love the luxury look and how easy the mats are to maintain.
Your recommendation truly means a lot to us—thank you for choosing Witamats! 🚗✨

Rated 5 out of 5 stars

These folks are awesome

These folks are awesome, custom mats for both my Cybers, I think the first they have made for Cyber may not sure. Anyway these are American made in Cali

16 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thanks so much for your awesome review! 🙌
We’re thrilled to create custom mats for both of your Cybers—and you're right, your order may have been one of our first for the Cybertruck!
We truly appreciate your support!

– The Witamats Team ❤️

Rated 5 out of 5 stars

Repeat Buyer, 100% Satisfied

I’ve ordered 3 sets of mats from them for 3 different vehicles, and 100% pleased with every aspect of them. Their customer service is top shelf. I had an issue with the monogram on one of my mats and they replaced it, no charge, lightning fast. These mats dress up your ride like nothing else I’ve seen. And they wear & last great under daily use. I give them my highest marks. Trustworthy company.

23 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Wow—thank you so much for your amazing review and continued support! 🙏
It truly means a lot to us that you’ve chosen Witamats for three different vehicles.
We’re so glad our team could quickly resolve the monogram issue, and even more thrilled that you’re enjoying the look and durability of your mats.
Your trust means everything to us—thank you again! 🚗✨

– The Witamats Team ❤️

Rated 1 out of 5 stars

I Ordered custom floor mats from this…

I Ordered custom floor mats from this company and provided all required information in advance, including my vehicle model, photos, and VIN number, to ensure proper fit.
However, the mats I received did not fit my car correctly.( It took 3weeks to get the mats)
Instead of offering a straightforward return and full refund, the company asked me to record additional videos and wait for a redesign. They then offered only a 50% refund without a return, which I declined. I clearly requested a full refund and return instructions, but they have continued to push alternative solutions rather than processing the refund.
This has been frustrating and time-consuming. I simply wanted to return the incorrect product and receive my money back.
Based on my experience, the return and refund process is not customer-friendly. Please be cautious when ordering.

22 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Hi Kim,

Thank you for your feedback, and we’re truly sorry for the frustration this situation has caused.

We understand that the issue was related to the front mats, while the rear and trunk mats fit as expected. Since all of our products are custom-made, our usual process includes verifying any fitment concerns before moving forward with returns or remakes. This helps us offer the most accurate support and avoid repeated issues.

That said, we’ve now processed a full refund for your order to fully resolve this matter, and we respect your decision not to proceed with further troubleshooting.

We truly appreciate your feedback and are committed to improving our service. If there’s anything else we can assist with, please feel free to reach out to us at support@witamats.com
.

– The Witamats Team ❤️

Rated 1 out of 5 stars

BUYER BEWARE

BUYER BEWARE! This is not an American based company. Everything is built and shipped and correspondent from in China. I placed one order they said it was already in the mail five weeks ago. So I placed a second order for the design and logo that I wanted and I still haven’t received any of my mats. The phone number to the company is it continuously ringing phone with no voicemail. If you get a email response back from them it’s sent to you on midnights and they just say due to their high volume of success that there’s a delay. They send tracking numbers that don’t track the package. It just says labels were made someplace in America. But don’t truly track the package. All I know is it’s been 5 to 6 weeks. No one will respond to my emails. I can’t get a live person and both of my orders have not been sent, but they got my money. This is a scam.

21 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Hi Roger,

Thank you for sharing your feedback—we’re truly sorry for the frustration this experience has caused you.

We’d like to clarify a few key points for transparency, and to reassure both you and other potential customers reading this:

1.Your order was not ignored or delayed intentionally
It was shipped in two separate packages via ocean freight—a method we use to keep shipping costs low while still offering high-quality, custom-made mats.

Package 1 is estimated to arrive at the U.S. port around February 1st

Package 2 is expected around February 8th
FedEx will then scan the packages and update tracking information once they take over final delivery.

2.We’ve proactively provided shipping updates
Our team has already sent you detailed shipping information for both packages, including estimated arrival times and an explanation that FedEx tracking will only update after the packages clear U.S. customs.

3.We are not a scam or low-quality brand
Witamats serves over 57,000 customers worldwide and we’re proud of our commitment to quality and customer care. Like many trusted brands, we manufacture in China to provide premium products at a fair price.

We completely understand your concerns, and we’re more than happy to assist further.
To anyone reading this: Please know we stand by our service and are always available at support@witamats.com
if you have any questions or concerns.

Warmly,
Witamats ❤️

Rated 5 out of 5 stars

These mats are amazing

These mats are amazing! They fit perfectly and give an elegance to my car I could’ve never imagined. Highly recommended for anyone looking for that extra something.

4 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for the kind words! 😊
We’re thrilled to hear the mats fit perfectly and added a touch of elegance to your car—that’s exactly what we aim for!
Truly appreciate the recommendation 💫

– The Witamats Team ❤️

Rated 5 out of 5 stars

The perfect floor mats

The perfect floor mats! They really cover the entire floor, and they're childproof, waterproof, and dirt-resistant. They're durable and very pretty. We ordered from Spain and we're already going to place another order! Thank you!

19 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for the wonderful feedback all the way from Spain! 🇪🇸
We’re so happy to hear the mats are a perfect fit and holding up well with everyday life—they were made for exactly that!
Can’t wait to prepare your next order 😊

– The Witamats Team ❤️

Rated 5 out of 5 stars

Great customer service & quality

Witamats designer and customer service worked with me in detail to make sure that the floor mats fits correctly (my vehicle was a new application for them).

Very happy with the quality and fit of the floor mats.

12 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for your kind feedback! 😊
We’re so glad our team could work closely with you to ensure the mats fit your vehicle perfectly—especially since it was a new model for us.
Delighted to hear you're happy with the quality and fit!

– The Witamats Team ❤️

Rated 5 out of 5 stars

Great product

Great product, seller asked for exact measurements to ensure that your mats are a true fit. Email response was always fast as well as delivery.

18 November 2025
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for the great review! 😊
We’re glad the custom-fit process worked well for you and that you had a smooth experience with our team from communication to delivery.
Appreciate your support!

– The Witamats Team ❤️

Rated 5 out of 5 stars

Had a wonderful experience with this…

Had a wonderful experience with this company. They make it super easy to purchase some very high-quality floor mats. I purchased a set for my Porsche Boxster. I'm getting ready to purchase another set for my Ford Mustang.

15 July 2025
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for the kind words! 😊
We’re thrilled you had a great experience and that the mats worked well for your Porsche Boxster.
Can’t wait to get started on your Mustang set next—thanks again for your trust and support!

– The Witamats Team ❤️

Rated 1 out of 5 stars

Messed up entire order and will not respond when asking for assistance

Ordered the diamond line galaxy with the top carpets in black wit red stitching for 2021 Audi TT convertible front only. Received black with white stitching front and back with no top carpet. Emailed customer support. No response. Called multiple times. Either busy signal or it rings and no one ver picks up. What a scam. Now have to work with myCC company to reverse the charges since they shipped something other than what I ordered and will not responded to request for assistance.

12 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Hi Robert,
We’re very sorry for the trouble caused
We received your email at 12:10 PM (EST) on Tuesday, January 13, and due to a recent high volume of messages, it took us a bit longer than usual to respond—we typically need 1–2 business days to go through emails one by one.

Our team has already replied to you around 9:00 PM (EST) on January 14, and we’re currently verifying your order details. Please don’t worry—we’ll make sure to replace your mats with the correct ones once we confirm everything.

We truly apologize for the frustration, and thank you for your patience and understanding 🙏

—Witamats Team ❤️

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Witamat Floor Mats

⭐⭐⭐⭐⭐ Witamat Floor Mats – Excellent Fit, Protection, and Value

I installed Witamat floor mats in my Ford F-150, and I’ve been extremely impressed with the quality, fit, and overall value.

First and foremost, the fitment is spot on. These mats follow the contours of the F-150 floor perfectly — no curling edges, no sliding around, and full coverage where it actually matters (especially around the pedals and door sills). They look clean and purposeful, not bulky or cheap.

The material quality is excellent. They’re thick, durable, and clearly designed to handle real use — mud, dirt, sand, snow, spills, and daily wear. Cleanup is easy: a quick shake, rinse, or wipe and they look brand new again.

I also really appreciate the OEM-plus look. They protect like a heavy-duty all-weather mat but still look refined enough for a daily-driven truck. They’ve elevated the interior while giving me confidence I’m protecting it long-term.

For the price point, these mats honestly punch above their weight. I’ve used other well-known brands before, and Witamat absolutely holds its own in terms of coverage, durability, and appearance.

Highly recommended for anyone looking to protect their truck’s interior without sacrificing fit or looks. I’d buy them again without hesitation.

30 May 2025
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for taking the time to write such a thoughtful and detailed review! 🙏
We’re beyond thrilled to hear how well the mats performed in your F-150—from the precise fit to the material quality and everyday durability.
Your feedback about the OEM-plus look and long-term protection really means a lot to us.
It’s customers like you that inspire us to keep raising the bar—thank you again for the trust and strong recommendation!

– The Witamats Team ❤️

Rated 5 out of 5 stars

Great Interior Upgrade

I recently received my second shipment from Witamats, having ordered the front driver and passenger side mats. I was so impressed with their quality that I subsequently purchased the mat for the hatch area of my 2016 C7 Z06. This upgrade has significantly enhanced the interior aesthetic of my vehicle, and I have been receiving numerous compliments as a result. As a frequent participant in car shows, I eagerly anticipate showcasing the new mats at my next event. Thank you to the Witamats team for your exceptional attention to detail, commitment to quality, and willingness to go above and beyond to meet my special requests.

10 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for your incredible review! 🙏
We're honored to be part of your C7 Z06 journey and thrilled to hear how the mats have elevated the interior and caught attention at car shows!
It’s truly our pleasure to deliver quality and accommodate your special requests—we can’t wait to see your ride shine at the next event 🚗✨
Thanks again for choosing Witamats!

– The Witamats Team ❤️

Rated 1 out of 5 stars

Order not delivered

Order not delivered – refund refused
I never received my order. The seller claims it was delivered but failed to provide any valid proof of delivery to me.
They refused a refund and instead tried to impose a reshipment conditional on waiving my legal rights, which is unacceptable and unlawful under EU consumer law.

Very disappointing experience. I strongly advise against this seller.

5 December 2025
Unprompted review
Witamats logo

Reply from Witamats

Hi Jesus,
We’re very sorry that this situation has left you disappointed — your feedback is important to us.

According to the carrier’s tracking, your order was delivered to the address provided. We offered a free replacement as a goodwill solution.

Just to clarify: we never asked you to waive your consumer rights. We only requested confirmation that no further issues would be raised during the replacement process, so we could handle everything smoothly without duplication.

Our team is always happy to help, and we hope to have the opportunity to provide you with a better experience in the future.

Warm regards,
Witamats Support Team

Rated 5 out of 5 stars

NICE LOOK! Got the mats in a reasonable amount of…

Got the mats in a reasonable amount of time considering their custom made to fit. I bought the complete package for my 2021 volkswagen atlas. I love them. Very clean look and install very easily.
I'm going to see if they make them for my c5 corvette! Worth the money

11 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for your great review! 😊
We’re so glad you’re loving the full set for your 2021 Volkswagen Atlas—it’s awesome to hear the fit, look, and install all exceeded your expectations.
And yes, we do offer mats for the C5 Corvette too! Feel free to reach out anytime—we’d love to help you with your next set. 🚗✨

– The Witamats Team ❤️

Rated 5 out of 5 stars

High quality product that came exactly…

High quality product that came exactly as advertised. Would highly recommend this product to anyone that wants to elevate the look of their interior.

5 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for your recommendation! 😊
We’re so glad the mats met your expectations and helped elevate your interior.
Your support truly means a lot to us!

– The Witamats Team ❤️

Rated 5 out of 5 stars

Beautiful high quality mats

Beautiful high quality mats. I ordered the interior and trunk mats for a 2025 Porsche Cayman S. The mats look just as great as the pictures show. They cover the entire footwell, so they provide full protection to all the interior carpeting.

10 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much for your amazing feedback! 😊
We’re thrilled to hear that the mats for your 2025 Porsche Cayman S look just as great as expected and offer full coverage and protection.
We truly appreciate your trust in Witamats!

– The Witamats Team ❤️

Rated 5 out of 5 stars

Thank you Witamats, I love them!!!

Thank you Witamats for the amazing mats you made for my new Ford F150 truck! The fit was perfect and the quality of craftsmanship was amazing and better in person than I expected. I’m so grateful that you took the time to read my request/notes and customized my mats, you over exceeded my expectations… thanks again!!!
Mark in Brea, CA

12 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Thank you so much, Mark! 😊 We’re thrilled the mats for your new Ford F150 turned out even better than expected. It was our pleasure to customize everything just right for you—we’re so happy you noticed the details. Enjoy every mile in your F150! 🚙❤️

Rated 5 out of 5 stars

Stop looking, you have found the best ones.

After being inundated with ads for mats, I finally chose Witamats. I honestly thought they were too good to be true. Nothing ever looks like the pics and knowing it was coming from China had me wondering about the quality as well. Let me put all that to rest.

These mats fit like a dream. I had them all installed in about fifteen minutes allowing for adjustment working from the dips and seams to get them perfect. The material, while durable, is flexible and easy to pick up and put back down. The back does an amazing job sticking right where you put it.

I have already received so many compliments and my best friend just ordered a set for his new M3P. I’m also about to order a set for the Model X as well. I wanted to see and feel these to decide and now I wish I hadn’t because it’s another few weeks I’ll have to wait. Oh well, something to look forward to.

12 January 2026
Unprompted review
Witamats logo

Reply from Witamats

Wow—this absolutely made our day! 🤩 We totally understand the hesitation with online ads, but we're so happy we could prove you wrong in the best way possible! Thanks for trusting us, sharing your experience, and even recommending us to your best friend 🙌 Your kind words mean everything. Can’t wait for your Model X to get the Wita treatment next! 🚗✨

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