Smooth and easy process for financing the car. I have just started the finance period so this rating is based on the finance process and not on the customer services after financing... as I don't have... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wisr made the process of getting finance for my new car really simple and stress-free. The application was easy, communication was clear, and everything moved quickly. I felt supported the whole way t... See more
Company replied
My experience was flawless really I passed on what I was looking for any details required and asked for a few options to consider. I received options and advised of differences to think about b... See more
Company replied
Company details
- #21 of 28 best companies in Non-Bank Financial Service
Written by the company
Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.
Contact info
Level 9, 333 Kent Street, 2000, Sydney, Australia
- 1300992007
- contact@wisr.com.au
- wisr.com.au
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Prompt response
3 May 2025
Reply from Wisr Finance
Thanks for the wonderful feedback, Anthony. All the best.
Seamless and great customer service
2 May 2025
Unprompted review
Reply from Wisr Finance
Wow, we love to hear this feedback. Thanks for sharing your experience, Ola.
Anthonys service
I was fortunate enough to have anthony as the main man in charge and wow he made the whole loan experience easy and comfortable. Iv never had finance before so it was a scary thing to look in to but when anthony called and we started chatting he explained everything really clearly and made me feel as though i could trust him.
When i had a spare second to message him a question i had it was at 7:30pm and by 7:35pm anthony replied with an answer. Working day and night to make his customers happy. Truely a great experience, thank you anthony and team savvy. Would highly recommend
22 April 2025
Reply from Wisr Finance
Very happy to hear this, Brendan. Thanks for sharing.
Reply from Wisr Finance
Thanks, Leigh. Great to hear we made it easy for you.
Changed debit order date and Mary who…
Changed debit order date and Mary who helped me was easy to deal with.
30 April 2025
Reply from Wisr Finance
Thanks, Jonathan. Great to hear we made it easy for you.
Reply from Wisr Finance
Wow, we love to hear this feedback. Thanks for sharing your experience, Shaheen.
There was some issue with the email…
There was some issue with the email link to finalise the signing of the contract.
WISR personnel did their very best to rectify but it was an IT issue.
Contract was signed using an alternative method to meet settlement time.
Well done WISR.
Personnel were very friendly and knowledgeable.
11 April 2025
Reply from Wisr Finance
Thanks for your review, Mark!
It was easy stress free and the after…
It was easy stress free and the after care and app is amazing
12 April 2025
Reply from Wisr Finance
Thanks for the wonderful feedback,Tanja. All the best.
Extremely professional
Extremely professional! great steam line system from start to settlement, able to upload documents within the system. very grateful to Wisr Finance allowing me to refinance debt
1 April 2025
Unprompted review
Reply from Wisr Finance
Wow, we love to hear this feedback. Thanks for sharing your experience, George!
Absolutely incredible team to work…
Absolutely incredible team to work with!! From the start with Lendlab, to the end with Wisr. Fast, very friendly and super easy to deal with! Definitely highly recommended!!
26 March 2025
Reply from Wisr Finance
Thanks for sharing your review and experience with Wisr.
Very helpful and user friendly
20 March 2025
Reply from Wisr Finance
Thanks for the wonderful feedback, Sandra. All the best.
Reply from Wisr Finance
Thanks,Tony. Great to hear we made it easy for you.
Reply from Wisr Finance
Thanks for the review, Tatyana.
Reply from Wisr Finance
Thanks, Timothy. Great to hear we made it easy for you.
Professional
They were professional, active to complete all required & patient with my self due to work commitments
9 March 2025
Reply from Wisr Finance
Thanks for sharing your review and experience with Wisr.
Reply from Wisr Finance
Thanks for the review, Peter.
Awesome lender
Awesome lender , the ease of application can’t be beaten . My second loan with WISR and won’t be my last
6 March 2025
Reply from Wisr Finance
Very happy to hear this, Richard. Thanks for sharing.
Exceptional service
Excellent speed in finalising my loan,and exceptional customer service.
4 March 2025
Reply from Wisr Finance
Thanks for your review Mark!
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