Asi was great, lovely to work with, so nice and helpful! Really a pleasure to work with, communicative and responsive. It’s a shame we didn’t get better results from the ads they managed but we had a... See more
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Review summary
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Company details
Contact info
West Georgia Street 1500, V6G 2Z6, Vancouver, Canada
- charles.franca@wishpond.com
- wishpond.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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It has been a great experience to be your client.
The whole team has been working hard to provide appropriate services to meet my marketing needs. I especially appreciate Fany's effort and expertise.
Great service for many years
Our account manager, Tomas, is a great communicator. Whenever I have ideas, suggestions, or issues, he takes care of them quickly and effectively. We're grateful for Wishpond's top-notch service over the years.
Multiple unsolicited emails from their…
Multiple unsolicited emails from their staff. Not one, not two, three so far. The emails don't even address our company properly. One is enough.

Reply from The Pond
Easy and quick communication! Great experience!
Easy and quick communication. Andres was always on top of buildout and any changes. 100% will use Wishpond for next website project.
Not fit for purpose.
Not fit for purpose.
I Signed up with Wishpond earlier this year. I was missold what their service was initially but after that gave them the benefit of the doubt that I could still use their services. It's been over 6 months now and their team keep making mistake after mistake on the simple things like getting the wrong brand name and products in the marketing material they have produced which renders all of it useless. Their email templates are simple AI generated messages which anyone could produce on chat GPT. I am so far yet to see any value in their products.

Reply from The Pond
Unsolicited spam tunnel vision rudeness selling
I don't know this company from Adam ... my non profit is US based. Somehow their sales rep latched onto the new website and emailed. I was gracious enough to reply and all I got was further sales pitches after I explained we were not a fit and why. MOVING FORWARD Iwould never give this unprofessional company and their reps aragant disregard I experienced and waste of my time a shot ... ever.
Alejandra was very helpful and patient…
Alejandra was very helpful and patient with me in answering the many questions I had about the process we'd be following to better market my business. I especially appreciate her pushing me along to ensure actions were completed in a timely manner. Thanks Alejandra!
I really appreciate how responsive the…
I really appreciate how responsive the team is when I have a question or need assistance! They are friendly and knowledgable in their area of expertise!
Maria Alejandra is a pleasure to work…
Maria Alejandra is a pleasure to work with. Made sure all of my marketing deliverables were beautifully done, on time, and within my brand guidelines. Also, she is a great teacher. She continued to tutor me on the platform and advise me on what would and would not work.
Consistently send spam emails
Consistently send spam emails selling their services. I have never heard of Wishpond, let alone given you my email address. I don't appreciate the cold calling and I will certainly never use your services. Don't do business with these guys, pressure tactics and cold calling will mean you'll regret working with them.
Stefano was very kind
Stefano was very kind, professional and patient. He was very easy to work with.
Team work
I have had such a great experience with the Wishpond team, they helped me out tremendously with fixing and promoting my website. As well as keeping an open line of communication every step of the way.
Wishpond services
Both my contacts Stefano and Tereza have been very kind and patient. I am very good at predicting and speaking to the supernatural, but my computer skills are horrible. Thanks to Stefano it was made easy. So far very nice start.
these are honest and hard working people
The final outcome exceeded my expectations, with the job completed to an excellent standard of quality.
I had the pleasure of working with Stefano and Lucas from WishPond, and I couldn't be more impressed with their service. Both were exceptionally friendly and approachable, making the entire experience pleasant from start to finish. They demonstrated a deep knowledge of their field and paid great attention to detail, ensuring that every aspect of the job was handled with care and precision.
What stood out most was their efficiency in resolving any issues that arose. The final outcome exceeded my expectations, with the job completed to an excellent standard of quality.
I highly recommend Stefano and Lucas for their professionalism, expertise, and outstanding customer service. They truly went above and beyond to deliver a top-notch experience.
A Pleasure to work with Stefano
Stefano was always friendly and helpful. He went above and beyond to help us with our issues with language.
Maria held my hand every step of the…
Maria held my hand every step of the way and walked me off the ledge. Her work is wonderful and she is very communicative. I felt like I was in very good shape with her at my side.
I highly recommend Wishpond!
Wishpond's process was efficient and I am very happy with the results. Stefano was especially great to work with! He was able to lead our weekly zoom meetings so that they were very productive, every week, even when I had not had time to prepare. I am very happy with the end result. Wishpond was able to take a complicated process and effectively streamline it. Additionally, from a design perspective, they exceeded my expectations. I highly recommend Wishpond!
Pamela Gonzalez Deserves High Praise…
Pamela Gonzalez deserves high praise for her work with me. Wish Pond would be the 4th company I've employed. Pamela is THE FIRST agent to not merely show me or do-it-for-me but she also taught me what to do and how to do it. We used our recorded zoom sessions and other video trainings. I am deeply grateful for her patience and kind understanding and highly recommend her. Wish Pond is fortunate to have her. - A grateful forever learner- Dr. Sy Powell
Thank you
Thank you, Stefano for all the support on the onboarding process, and props to the fulfilment teams, and designers, we are happy with all foundation assets to begin our marketing journey
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