Wiserchoice Reviews 

1,197
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the digital platform is exceptionally straightforward to navigate, making the process of discovering competitive quotes and affordable prices completely stress-free. Many people deeply appreciate the clear policy options, transparent additional features, and the remarkably smooth online setup from start to finish. However, some customers also noted frustrating issues regarding customer support availability and experienced extremely long waiting times for assistance. Consumers experienced significant difficulties when trying to get prompt help through the online chat portal or attempting to make essential updates to their active insurance policies.

What people talk about most

Price

Users describe positive interactions with price, frequently highlighting competitive rates and great value... See more

User experience

People report positive experiences with user experience, finding the online platform simple, transparent, and... See more

Website

Reviewers mention positive feedback about website functionality, highlighting a clear, simple, and... See more

Service

Customers had ambiguous experiences with service, as some reviewers praised the fast process, competitive... See more

Customer service

Reviewers highlight negative aspects of customer service, expressing deep frustration over prolonged phone... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cost was a significant factor. I liked that one of the additional services identified as 'add-ons' by others was included in the premium. This review reflects only the purchase experience. Use of t... See more

Company replied

Rated 4 out of 5 stars

Very good price , fairy easy to do online , Not so good bits always having to repeat your email address over and over again

Company replied

Rated 4 out of 5 stars

Received competitive quote promptly and was able to accept it quick and easy

Company replied

Rated 4 out of 5 stars

Would have been 5 stars due to cost and content. However I still like to ask questions of a human being instead of searching 10 documents over 5 layers.

Company replied


Company details

  1. Motorcycle Insurance Agency
  2. also in
  3. Insurance Agency
  4. Insurance Broker
  5. Insurance Company

Written by the company

Wiser Choice Bike was developed in 2022 to provide quality motorcycle insurance with free Legal Expenses cover as standard. Wiser Choice is a trading name of Europa Underwriting Limited who have specialised in creating innovative motorcycle insurance solutions since 2003. We have built up an extensive knowledge of the UK's motorcycle industry and by building relationships with major UK insurers we are able to provide our customers competitive quotes for products to suit their needs.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,197)

150 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth and quick website

Smooth and quick website, really good prices,
Efficient

4 March 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Michael,

Thanks for taking the time to leave us a review and for the 5-stars!
We are very glad to hear that you were happy with the price of our product.

Ride safe & we’ll be here if you need us!
Wiser Choice Bike

Rated 5 out of 5 stars

Goooooood motorbike insurance

Goooooood motorbike insurance
Quicker and useful

3 March 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Matheus,

Thank you for your comments & 5-star rating. We’re delighted that you are pleased with our products & services.

Thank you!
Wiser Choice Bike

Rated 5 out of 5 stars

So easy thanks

So easy thanks

3 March 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Chris

Thanks for the 5-stars! We’re pleased you enjoyed our products & services.

Thank you!

Wiser Choice Bike

Rated 5 out of 5 stars

The purchase of my Wiser Coice…

The purchase of my Wiser Coice Motorcycle Insurance online was a simple process. Everything I needed to complete was clearly mapped out with additions I could select and add to my basic policy should I choose to. I was interested in adding breakdown cover to my policy. I was pleased to find this option available and very competitive priced.

3 March 2026
Wiserchoice logo

Reply from Wiserchoice

Hi John

Thanks for rating us 5 stars, we really appreciate your kind words. We hope we continue to impress!

Wiser Choice Bike

Rated 5 out of 5 stars

Nice and easy

Easy to get on with it easy to follow great price

2 March 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Neil
Thanks for taking the time to leave us a review and for the 5-stars!
We are very glad to hear that you were happy with the price of our product.
Ride safe & we’ll be here if you need us!
Wiser Choice Bike

Rated 5 out of 5 stars

Really easy to set up online and the…

Really easy to set up online and the price was really good too.

27 February 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Dave
Thanks for rating us 5 stars, we really appreciate your kind words.
We hope we continue to impress!
Wiser Choice Bike

Rated 5 out of 5 stars

Bike insurance

Very competitive quote for the cover i needed and was easy to do.

28 February 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Anthony
Thanks for taking the time to leave us a review and for the 5-stars!
We are very glad to hear that you were happy with the price of our product.
Ride safe & we’ll be here if you need us!
Wiser Choice Bike

Rated 5 out of 5 stars

Straight forward

Straight forward, no fuss.
Would recommend to anyone not looking for hassle.

28 February 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Voy Gajdur
It's great to hear that you’ve had a good experience.
If you need any help in the future please let us know. Thank you!
Wiser Choice Bike

Rated 4 out of 5 stars

Very competitive prices

Very competitive prices, fast service, very happy with them .great .

27 February 2026
Wiserchoice logo

Reply from Wiserchoice

Hello Aaron
Thanks for the 4 stars!
We’re pleased you had a positive experience with us.
We always want to give a 5-star service and will take your comments under consideration.
Wiser Choice Bike

Rated 4 out of 5 stars

Fairly stright forward to take out

Fairly stright forward to take out, would be better if you could just tick boxes to stop things in your policy ie auto renewal and if you would like the paper copy sent instead of having to go through live chat, having said that it did work.

20 February 2026
Wiserchoice logo

Reply from Wiserchoice

Hello

Thanks for the 4 stars! We’re pleased you had a positive experience with us. We always want to give a 5-star service and will take your comments under consideration.

Wiser Choice Bike

Rated 5 out of 5 stars

Ease to use

Ease to use and understand

15 February 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Karl

Thanks for the 5-stars! We’re pleased you enjoyed our products & services.

Thank you!

Wiser Choice Bike

Rated 5 out of 5 stars

It could not have been easier .

It could not have been easier .. I hate this time of the year, nothing to do with the weather although it doesn't help! The annual phone & internet marathon is not something I look forward to, however this year was easy 👌

12 February 2026
Wiserchoice logo

Reply from Wiserchoice

Hi David

Thanks for rating us 5 stars, we really appreciate your kind words. We hope we continue to impress!

Wiser Choice Bike

Rated 5 out of 5 stars

Everything was so easy and straight…

Everything was so easy and straight forward took 10 minutes to get my insurance sorted. Thank you 😊

12 February 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Julie

Thanks for the 5-stars! We’re pleased you enjoyed our products & services. Thank you!

Wiser Choice Bike

Rated 1 out of 5 stars

I’ve bin given a £500 cheaper quote and…

I’ve bin given a £500 cheaper quote and I’m still in a cool of period and I’m thinking of going to a mother company

5 February 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Mr Physick

We're really sorry to hear that you are unhappy with the price and considering cancelling. I can see you spoke to a representative recently and discussed this. Should you still remain unhappy and wish to discuss you can use our Live chat by clicking here http://www.wiserchoicebike.co.uk/contact

Thankyou
Wiser Choice Bike

Rated 4 out of 5 stars

Cheapest in the category.

Cheapest in the category.
Simple form to complete.

9 February 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Colin

Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you were happy with the price of our product. Ride safe & we’ll be here if you need us!

Wiser Choice Bike

Rated 5 out of 5 stars

Wiserchoice Motorcycle Insurance

Very straightforward, not overcomplicated at all. Very good pricing with additional options on the insurance police not costly like some others i tried.
All insurance details available online via your own login... just got it but all seems great so far.

11 February 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Mr Walls

Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you were happy with the price of our product. Ride safe & we’ll be here if you need us!

Wiser Choice Bike

Rated 5 out of 5 stars
Wiserchoice logo

Reply from Wiserchoice

Hi Tony
Thank you for your comments & 5-star rating. We’re delighted that you are pleased with our products & services.
Thank you!
Wiser Choice Bike

Rated 5 out of 5 stars

Competitive price with good level of…

Competitive price with good level of cover & easy to use Web site…

8 February 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Martin
Thanks for rating us 5 stars, we really appreciate your kind words.
We hope we continue to impress!
Wiser Choice Bike

Rated 5 out of 5 stars

Very straight forward

6 February 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Jim
Thanks for rating us 5 stars, we really appreciate your kind words.
We hope we continue to impress!
Wiser Choice Bike

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