My experience is always amazing here. This is the only place I get my phones fixed, only place I purchase my teenagers phones.. I absolutely love Sabrina ❤️. She’s prompt, beyond sweet and profession... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sabrina was magnificent so patient the best customer service ever so professional I can’t say more about my experience here. I was nervous coming in cause I didn’t know what to expect but she made the... See more
I came to Wisephone in Hampton for a broken IPhone 8+ and a Samsung S8+ and the service was great. The repairs didn’t cost as much as I thought they were. I received a courtesy text alert when my phon... See more
I got my refurb. iphone 12 mini in a very good price and acceptable condition with new 3rd party front screen and back glass. Battery is at 84% max capacity. I have paid extra for the it to be in exel... See more
The best service with buying a phone
The best service with buying a phone. Literally 10/10.
Great Customer Service
Great Customer Service ! i’ve been coming to Sabrina For Years ! She’s always welcoming and helpful!
Sabrina and joel were really helpful
I called on the phone asking for an…
I called on the phone asking for an inquiry about a pair of Beats Studio Pro’s. The customer service was great in and out of the store.
She fixed my son phone in 10 min this…
She fixed my son phone in 10 min this time
My phone was fixed great and prices…
My phone was fixed great and prices were good
Quality Service
They are good at what they do they are smart and responsible and trustworthy and respectful.
Sabrina was handling her business
Sabrina was handling her business, Her customer service skills was beyond I wish there were more people like that in the world that was willing to help you guys are lucky to have such customer service at your representatives table
Sabrina was magnificent so patient the…
Sabrina was magnificent so patient the best customer service ever so professional I can’t say more about my experience here. I was nervous coming in cause I didn’t know what to expect but she made the process so easy and I got the maximum amount for my Apple Watch. I highly recommend coming here to buy or sell your phones or Apple watches.
Awsome Customer Service
Joel Wise is always willing to go up and beyond for a customer.
Great experience!
I came to Wisephone in Hampton for a…
I came to Wisephone in Hampton for a broken IPhone 8+ and a Samsung S8+ and the service was great. The repairs didn’t cost as much as I thought they were. I received a courtesy text alert when my phone was actually ready which was nice still even though I wouldn’t make it back to pick the S8 up til Friday. The iPhone took about 20 minutes to fix which was convenient because I was expecting a 24/48 return. My overall experience was great.
Sabrina is the BEST EVER
Sabrina is the BEST EVER. I love this store. I come for everything
Customer service
I been coming here since they opened…
I been coming here since they opened and haven't failed me yet
She always so helpful and willing to…
She always so helpful and willing to help when I come
Great phone like new
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






