Wise Move Reviews 

915
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 559 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful, polite team and the truly outstanding service provided from start to finish during their relocation. Reviewers note that deliveries always arrive promptly, often ahead of expected schedules, and all personal goods are handled with extreme care. Some people also felt that navigating the online quoting platform was remarkably straightforward when managing various household items that required multiple competitive offers. A few other people also mentioned that comparing these diverse transporter quotes helped consumers easily organize and streamline their overall moving process without unnecessary stress.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the seamless and professional experience from start... See more

Staff

Users describe positive interactions with staff, highlighting excellent communication and friendly service.... See more

Delivery service

People report positive experiences with delivery_service, noting that items arrive safely and on time.... See more

Price

Customers consistently note positive experiences with price, often highlighting affordable rates and... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting that the platform is easy to use with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They really saved us because we were looking for movers to pick up our boxes on such short notice over the weekend and they came through! They were really professional and kept us informed throughout... See more

Company replied

Rated 5 out of 5 stars

Can’t recommend this service and Daily Movers enough. I posted the job and within 30 mins everything was locked in. Using a backloading service cost 80% less than a standard transporting service. A no... See more

Company replied

Rated 5 out of 5 stars

Great service. Ended up booked with home movers ltd, good price, great service, genuine people. The guy literally drove through a flood to deliver my wheels and the other deliveries he was doing lmao.... See more

Company replied

Rated 5 out of 5 stars

I used this site "Wise Move" not realizing that it was actually like the builders crack site where different people message saying they can do the job for x amount. You choose the one that your happy... See more

Company replied


Company details

  1. Moving Company
  2. Courier and Delivery Service
  3. Delivery Service
  4. Piano Moving Service
  5. Shipping Company

Written by the company

WiseMove.co.nz — Book trusted movers and moving companies in New Zealand. Wise Move is New Zealand’s go-to for booking reliable and affordable moving services — whether you’re shifting a full house, moving out of your flat, or transporting a vehicle. From movers in Auckland and movers in Wellington to trusted moving companies across the country, you can book everything in one place. We make it easy to book home moves, flat relocations, furniture deliveries, car transport, motorcycle transport, and more — all at competitive prices. Whether it’s around the corner or across the country, you’ll find experienced movers ready to get the job done, hassle-free. Thousands of Kiwis trust Wise Move every month for fast, affordable service from the best local movers and transport companies. Whatever you’re moving — book now with Wise Move.


Contact info

4.9

Excellent

TrustScore 5 out of 5

915 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(915)

554 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The moving company has great customer service

The moving company was great at providing time of pick up and drop off and keeping to their schedule. The movers were professional and careful with the items, and we experienced great customer service.

23 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much for the lovely feedback. We’re glad everything was handled with care and that the timing worked well for you. Really appreciate you choosing Wise Move.

Rated 5 out of 5 stars

Excellent service and very helpful

Excellent service and very helpful! Thanks again Wisemove!

19 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Jimmy! We’re really glad to hear you had an excellent experience with Wise Move. We truly appreciate your kind words.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, super fast, great communication even when I had changes.

24 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you, Kyla! We’re so pleased everything went smoothly and that communication stayed easy even with the changes. We appreciate you choosing Wise Move.

Rated 5 out of 5 stars

Perfect experience

Seamless, Most efficient, can not recommend highly enough.
Moving can be daunting, but with wise move, Christian and Sweet as movers the day becomes a breeze

22 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Jared! Moving can definitely feel daunting, so it’s wonderful to hear our team helped make the day feel seamless and easy. We really appreciate your recommendation.

Rated 5 out of 5 stars

RTS team did a fantastic job with my…

RTS team did a fantastic job with my move. Nothing was a problem. Great communication and reassurance everything will go smooth on the day, and it did!! Highly recommend.

22 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Emily! Really glad the team helped make moving day feel stress-free. We appreciate the recommendation and are happy everything went smoothly for you.

Rated 5 out of 5 stars

Great communication and prompt pick up…

Great communication and prompt pick up and delivery

20 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Dan! Great to hear everything was sorted quickly and easily. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Good price, great service.

Helpful, friendly, good price, arrived in town a day early without any marks or scratches. Would use again.

21 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much! We’re really pleased you had a good experience and would be glad to help again.

Rated 5 out of 5 stars

ABSOLUTELY AMAZING

ABSOLUTELY AMAZING! From start to finish Trax were wonderful! Great communication and so so patient with me when my plans changed. Will always use this company when moving my bike! Cannot recommend enough!!!!

21 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Samantha! Love hearing this. Great to know our team looked after your bike transport so well, especially with plans changing along the way. We really appreciate the recommendation.

Rated 5 out of 5 stars

a great service that ticks all the boxes

a great service, communication is perfect, timing is perfect, a very reasonable price, and highly recommended, definitely will ask for their services again. all the boxes are ticked, and I am confident to give the highest rating. much appreciated for the great service.

20 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Hijazi. We’re really glad the whole experience hit the mark for you. It’s lovely to hear you felt confident giving Wise Move such a strong recommendation. We truly appreciate it.

Rated 5 out of 5 stars

Great communication

Great communication, very helpful and efficient.

20 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Brian! Glad everything went smoothly, and you felt well looked after. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

The guys were terrific

The guys were terrific. Friendly. Nice. Took care of the pots and plants. Arrived on time and moved everything quickly and efficiently. I would use them again for any moving needs

20 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much! Lovely to hear the team took good care of everything, especially the plants and pots. We’re glad the move went well and appreciate the kind feedback.

Rated 5 out of 5 stars

Seriously these guys deserve 11/10…

Seriously these guys deserve 11/10 rating! Awesome service. Awesome price. Really careful with the goods they transport. Will definitely use them again! Travel safe guys

19 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Kate! It’s great to know everything was handled with care and that you felt the service and pricing hit the mark. We really appreciate the lovely feedback!

Rated 5 out of 5 stars

Great site to get stuff moved

Great site to get stuff moved. Good communication and would highly recommend.

16 May 2026
Unprompted review
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Reply from Wise Move

Thanks, John! We’re really pleased Wise Move made it easy to get things sorted for you. Appreciate the recommendation and your kind words.

Rated 5 out of 5 stars

Easy as service and great comms

Easy as to book
Good communication from driver
I had no idea this service existed and it was such a godsend !!

17 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much! Love hearing that Wise Move came through just when you needed it. Glad the booking was easy and the updates helped make the whole thing stress-free.

Rated 5 out of 5 stars

Great site

Great site - easy to use and the service I had was brilliant

17 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Ngaire! Really pleased Wise Move worked well for you and that you had such a good experience. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Wise Move were really easy to deal…

Wise Move were really easy to deal with, accommodated where pick up and drop off were to be and were always contactable, had absolutely no issues, cannot fault their service, highly recommend.

13 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you, Tracy! We’re so glad the whole process felt easy and that everything was arranged without any issues. It’s great to hear you felt supported and could reach the team when needed. We really appreciate your kind words and recommendation.

Rated 5 out of 5 stars

I had some really heavy items to move…

I had some really heavy items to move from the far north and was getting the run around from the main courier companies. I posted on Wise Move, got a good offer from one of their couriers and had my stuff delivered in no time at all. I'll be using Wise Move again and wish I'd discovered them a long time ago.

17 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Linda! We’re really glad Wise Move could help get those heavy items sorted after other options made things difficult. It’s always a relief when a job comes together quickly and without the runaround. We really appreciate your lovely feedback and would be happy to help again anytime.

Rated 5 out of 5 stars

Speed Towers (Manny) were excellent

Speed Towers (Manny) were excellent - they kept in constant communication with us, were punctual & took excellent care of our car! They were also the most affordable - our first time using them & woukd definitely recommended to all.

16 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Charlie! We’re so pleased your first experience was such a good one. It’s great to hear Manny and the team looked after your car with care and kept things well organised. We really appreciate your recommendation and hope to help again in future.

Rated 5 out of 5 stars

Fabulous service

Fabulous service. Christian and his team made a stressful moving day a lot easier than it could have been. Would definitely recommend!

14 May 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you, Marg! Moving days can be stressful, so we’re really happy Christian and his team helped make the day feel easier. It’s lovely to know you felt supported through the process. We truly appreciate your kind feedback and recommendation.

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