They really saved us because we were looking for movers to pick up our boxes on such short notice over the weekend and they came through! They were really professional and kept us informed throughout... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Can’t recommend this service and Daily Movers enough. I posted the job and within 30 mins everything was locked in. Using a backloading service cost 80% less than a standard transporting service. A no... See more
Company replied
Great service. Ended up booked with home movers ltd, good price, great service, genuine people. The guy literally drove through a flood to deliver my wheels and the other deliveries he was doing lmao.... See more
Company replied
I used this site "Wise Move" not realizing that it was actually like the builders crack site where different people message saying they can do the job for x amount. You choose the one that your happy... See more
Company replied
Company details
Written by the company
WiseMove.co.nz — Book trusted movers and moving companies in New Zealand. Wise Move is New Zealand’s go-to for booking reliable and affordable moving services — whether you’re shifting a full house, moving out of your flat, or transporting a vehicle. From movers in Auckland and movers in Wellington to trusted moving companies across the country, you can book everything in one place. We make it easy to book home moves, flat relocations, furniture deliveries, car transport, motorcycle transport, and more — all at competitive prices. Whether it’s around the corner or across the country, you’ll find experienced movers ready to get the job done, hassle-free. Thousands of Kiwis trust Wise Move every month for fast, affordable service from the best local movers and transport companies. Whatever you’re moving — book now with Wise Move.
Contact info
New Zealand
- support@wisemove.co.nz
- wisemove.co.nz
4.9
Excellent
905 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aaron delivered door to door.Tokoroa to…
Aaron delivered door to door.Tokoroa to Masterton. Kept me updated the whole way. Will recommend to anyone else doing the same thing.
31 July 2026
Unprompted review
Reply from Wise Move
Thanks for your review, Joel! We're glad to hear Aaron kept you updated throughout the journey and delivered your vehicle safely. We really appreciate your recommendation!
These guys are very good
These guys are very good. Would definitely use them again. Stan
31 July 2026
Unprompted review
Reply from Wise Move
Thanks so much, Stan! We're delighted to hear you had a great experience. We appreciate your support and look forward to helping you again in the future.
Quick on time and affordable
Quick on time and affordable. Great service
27 July 2026
Unprompted review
Reply from Wise Move
Thank you for your review, Julian! We're pleased to hear everything was quick, on time, and affordable. Thanks for choosing Wise Move!
Easy process
Easy process, easy to talk to, great communication process. Thanks for the effortless transportation to make the dream come true😁
28 July 2026
Unprompted review
Reply from Wise Move
Thank you for your lovely review, Vila! We're so glad the process was easy and communication was smooth. Thank you for letting Wise Move be part of the journey! 😁
Excellent and swift service
Excellent and swift service, Will definitely use their service if I have got a similar need in the future!
21 July 2026
Unprompted review
Reply from Wise Move
Thank you for your wonderful review, Othman! We're delighted to hear you found the service excellent and swift. We appreciate your support and look forward to helping you again whenever you need us.
Absolutely great to work with
Absolutely great to work with. I had several bids for the move in just a few minutes. The movers listened well to all my feedback and insisted on me relaxing while they did all the work. They arrived early and had all the proper lifts and equipment to get the large items onto their truck. It was a delight and I will definitely use them again.
11 July 2026
Unprompted review
Reply from Wise Move
Thank you for your fantastic review, Bruno! We're so pleased everything went smoothly, from receiving quotes to completing your move. It's great to hear your movers made the experience stress-free. We look forward to helping with your next move!
My first ever car delivery and could…
My first ever car delivery and could not be happier with these Guys. Awesome communication and was crazy how fast they got the car down from Auckland to Christchurch. Highly recommend 👌
27 July 2026
Unprompted review
Reply from Wise Move
Thank you for your great review, Abe! We're thrilled your first vehicle transport experience was such a positive one. It's wonderful to hear the communication and delivery exceeded your expectations. We really appreciate your recommendation!
Excellent team support and great work.
Excellent team support and great work.
23 July 2026
Unprompted review
Reply from Wise Move
Thank you for your kind words, Sharif! We're glad you had a great experience and that our team could provide the support you needed. We appreciate your feedback and hope to assist you again in the future.
Seamless Move
Wise Moves facilitated a seamless move. From start to finish the process was very easy and I would highly recommend and definitely use them again when looking to move.
24 July 2026
Unprompted review
Reply from Wise Move
Thank you for your lovely review, Jo! We're so pleased to hear your move was seamless and that you found the process easy from start to finish. Your recommendation means a lot, and we'd be happy to help again whenever you need us.
Offered a range of destinations
Offered a range of destinations, companies and price.
21 July 2026
Unprompted review
Reply from Wise Move
Thank you for your review, Julie! We're glad you found it helpful to compare a range of carriers, destinations, and prices. We appreciate your feedback and hope we can assist you again in the future.
Reply from Wise Move
Thank you for your kind review! We're delighted to hear you were happy with the communication and service. We appreciate your support and hope to assist you again in the future.
Great communication and excellent…
Great communication and excellent service. No extra charges/hidden fees etc. Team was friendly and professional.
Highly recommended!
17 July 2026
Unprompted review
Reply from Wise Move
Thank you for your wonderful review! We're so pleased to hear you found the team's communication excellent and the service friendly, professional, and transparent. Your recommendation means a lot to us, and we truly appreciate your support. We hope to help you again with any future transport needs.
Great communication
Greats communication, were there when they said they would be, will definitely be using in the future
17 July 2026
Unprompted review
Reply from Wise Move
Thank you for your great review! We're delighted to hear everything went smoothly with your move and that the communication and timing of our team met your expectations. We really appreciate your support and look forward to helping you again in the future!
These guys did a really good job of…
Went with S&P Transport Ltd. for a moving truck. These guys did a really good job of moving one bedrooms’ worth of furniture and boxes. They had excellent communication making sure to call 20 minutes before arrival and were excellent at making sure all products stacked safely for travel from Auckland to Wellington. Unfortunately, I managed to have more than estimated and whilst sharing a truck with other deliveries this meant an extra charge of $200. This was completely understandable as they allocated based off what you send as an estimate. My advice to anyone booking would be to over estimate how much you will be bringing. Overall, really nice guys and super strong to help lift everything.
18 July 2026
Unprompted review
Reply from Wise Move
Thank you for taking the time to share your experience! We're glad S&P Transport Ltd. took great care of your move and kept you well informed throughout the process.
We also appreciate you highlighting the importance of providing an accurate volume estimate. It can make a big difference when planning shared-load transport and helps avoid unexpected adjustments on moving day.
Thanks again for your recommendation, and we hope to help with your next move!
Great company to deal with
Great company to deal with. The whole transaction was seamless and professional. Would definitely use again. I transported from Christchurch to Nelson
14 July 2026
Unprompted review
Reply from Wise Move
Thank you for your wonderful review! We're so pleased to hear your move from Christchurch to Nelson was seamless and professional from start to finish.
We truly appreciate your support and look forward to assisting you again whenever you need us.
Very disappointing experience with Wise…
Very disappointing experience with Wise Move.
I was quoted NZ$620 even though the collection date and time had not yet been confirmed. After the seller finally confirmed the pickup time, I was told the price had to increase because the original quote was supposedly based on fitting my booking into the company's internal transport schedule. This explanation makes no sense, as no collection date existed when the quote was provided.
I had also provided all the details of the items to be transported from the beginning. Despite this, I was later told the load would not fit in a van and would require a truck, resulting in another price increase. This should have been identified before the quote was issued.
In the end, the original NZ$620 quote became NZ$1,150—almost double the price.
I found the service lacking in transparency, professionalism, and accountability. Customers should be able to rely on the quotes they are given without being forced to pay significantly more due to poor planning or incorrect vehicle assessment.
I cannot recommend Wise Move based on my experience.
Your reply is simply not true.
There were no changes to the collection date because no collection date had ever been confirmed before I provided the actual pickup date and time. From the very beginning, the two tracks were clearly listed in my original request and were also visible in the photos I sent. Claiming this information was provided later is false.
Accepting the revised price was not a choice. I had a scheduled trip and no time to find another transporter, leaving me with no realistic alternative.
The reality is that the company provided a low initial quote based on the assumption that my shipment could be combined with other deliveries on a date that suited its own internal schedule—not one that had ever been agreed with me. As soon as I confirmed the actual pickup date, the company changed the price dramatically and attempted to justify it with explanations that do not reflect what actually happened.
This experience was misleading, unprofessional, and resulted in excessive additional charges that I should never have been asked to pay.
15 July 2026
Unprompted review
Reply from Wise Move
Hi Leno,
We’re sorry to hear that you were disappointed with your experience, but we would like to clarify the circumstances surrounding the price changes.
Collection date:
Your original request listed 13 July as the collection date. When NZ Home Movers submitted the $620 quote on 11 July, they also stated in their message to you that it was for collection on 13 July and delivery on 14 July. You accepted the quote and said you're still waiting for the seller to confirm the time.
The seller did not confirm availability until the evening of 13 July and advised that collection would instead need to take place at 1 pm on 14 July. As this was a change from the date originally quoted, the carrier could no longer include the job in their planned backload and advised that a dedicated trip would cost $850. You agreed to proceed with the revised quote.
Vehicle and load requirements:
The written request described the individual bifold door panels and stated that they would be dismantled into separate panels (the first bifold door is about 6 panels, size 1.1m wide and 2.52 high and the second bifold door is made up of 5 panels, 84cm wide and 2.51 high). It did not mention that the additional beam or tracks were also included. The carrier brought a van that would fit the panels, but when they discovered that the load included 2 panel beams measuring 4.8m - 5m, they had to get their truck to fit the panel beams, hence they had to increase the quote.
We understand that you were unhappy with the revised prices. However, after reviewing the original request and full message history, the changes were not made without explanation. They resulted from the collection date changing after the quote was accepted, and additional components affecting the vehicle were required.
Kind regards,
Wise Move
5 stars
Found a very cheap quote and service was great. I only made contact 48 hours before the moving date and I changed the pick up time twice. They were very accomodating. They did most of the work even though I offered.
I had around 10 quotes within a few hours.
15 July 2026
Unprompted review
Reply from Wise Move
Thank you for the fantastic review! We're glad you received plenty of quotes quickly and found a great carrier for your move.
It's great to hear the team was flexible with your last-minute booking and changing pickup times, and that they made the move as easy as possible. We really appreciate your support!
Reply from Wise Move
Thank you for your 5-star review! We're pleased to hear the process was quick and easy, and that your delivery was completed on the same day.
We appreciate your support and hope to help you again in the future!
found the wisemove.co.nz site awesome…
found the wisemove.co.nz site awesome to deal with , fast response and great prices
9 July 2026
Unprompted review
Reply from Wise Move
Thank you for the great feedback! We’re glad you found Wise Move easy to use and were happy with the quick responses and competitive prices. We really appreciate your support.
Jason and Justin were amazing to deal…
Jason and Justin were amazing to deal with. Highly recommend and will use again. Thank you guys!
9 July 2026
Unprompted review
Reply from Wise Move
Thank you for the lovely review! We’re so pleased to hear Jason and Justin were amazing to deal with. We really appreciate the recommendation and look forward to helping again in the future.
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