Not impressed
I would have given a higher score following their thorough survey and response to questions I posed about fitting a heat pump but a week after their two hour visit they contacted me to say they were unable to take on new clients. Why didn't they say this from the outset, and avoid wasting my time, and theirs? I even asked when they could do the work and how long it would take. I was told twice their proposal would be with me shortly. Not impressed.








