Wise Green Energy Reviews 104

I can highly recommend Wise Green Energy. I'd been looking to install solar panels for sometime, and after receiving several quotes and being let down by another company I decided to go local. I wasn't disappointed. I had solar panels, and a battery fitted. They were excellent, very knowledgeable and put the customer at the heart of what they do. I had no worries at all and was left feeling reassured that I had made the right decision. The after care support was perfect too. The price was fair, and yes you can buy cheaper, but I felt the small difference was more than worth it. Too many people to thank, but as a team I can't fault them.

An acquaintance had mentioned that they had used Wise Green Energy for their solar installation and was very pleased with the service they had.  As they were a local company we made an appointment for someone to visit and advise us on Solar Energy and how much a system would cost.  We were impressed at how professional Elton was, and as the quotation provided for a system of 12 panels, inverter and battery storage was within our budget, we didn’t bother to get quotes from anybody else.  All of the team, surveyors, scaffolders, installers, electricians were polite, approachable  and professional from start to finish. All of the equipment has been installed very neatly and rubbish removed. There were no hiccups, no delays and no hidden extra costs, but the best of all is that after installation they are still there to support us.

I could not have chosen a better company to guide me on my solar installation journey. From the initial assessment/sale visit, through the organisation and logistics of the project to the installation I was impressed with the professional, friendly service. Wise Green Energy is an experienced renewable energy provider and it showed in the excellent level of service experienced on this project.

I purchased nine solar panels and a battery inverter system from Wise Green Energy in early March, and I couldn’t be more satisfied with my experience. From start to finish, the team was extremely professional. They answered all my questions thoroughly without trying to oversell anything, and they were patient with me when I needed time to make my decision. I’d particularly like to mention Jack the electrician, and Aleksander, Elton and Lisa from the office in Cringleford, who were all fantastic. The installation crew was equally professional and punctual, and the entire process went smoothly. I’d highly recommend Wise Green Energy to anyone looking for solar solutions.
Everything was put up and installed over 3-4 days and the scaffolding was removed a few days later.
10/10 would recommend them to anyone.

tuesday 03/03/2025 had my extra battery fitted bradley and mate came done the job nothing was a problem explained everything to me how things worked first class very happy would highly recommend second time they have done a job first time 12 panels and 1 battery

We had our solar panels fitted this week.
Firstly the process went smoothly, everything was planned by the company and there was no stress on our behalf.
The scaffolding company were professional, made sure the scaffolding was up before the solar panel installation date.
The solar panels were delivered and secured safely without any damage to the property.
Then the solar panels were installed, again the men doing this were very professional and helpful. The panels look great, I’m really happy with how they look.
Lastly, the electricians did a great job, and made sure the battery was put in a suitable place.
In all a great experience, and when needed the electricians have kept in contact for help!

I recently had solar panels and a Tesla battery installed by Wise Green, the Installation was carried out to good standard and I'm very pleased with the overall quality of work. There were a few minor snagging issues but the project manager handled them promptly and effectively.

Overall, a positive experience and the company I'd happy to recommend.

We recently had solar panels installed on our family home by Wise Green Energy, and the whole experience was excellent from start to finish. Communication was clear and consistent throughout, and the team was professional, friendly, and easy to deal with. They even fixed a small issue with our roof free of charge, which we really appreciated. The finished installation looks neat and high quality, and we’re very happy with the result. We would highly recommend Wise Green Energy.

From the first meeting with the salesman , Elton, to the point of paying the final completion payment , we found the company very approachable, friendly, and good to their word.
Elton , showed us a very well informed presentation, and was able to answer all our questions...the timescales ,were kept too .
Making payments was easily handled by Lisa, and any further questions we had were all answered promptly by alex. Totally happy to recommend this company....wise green energy, they are very competitively priced ...
2 very happy customers

This was an upgrade to a previously installed system (by WiseGreen), extra panels & battery added to existing hybrid inverter system.

All good!

Contractors used were all friendly, on time, polite & helpful.

Staff from WiseGreen also helpful & polite and on time.

No problems

Wisegreen has been an excellent company to deal with, timely and efficient. Everyone involved from the office, the assessor to the installers have all been really pleasant and helpful. We now have 12 solar panels producing electricity even during the short winter days.

Having had solar panels fitted in 2018, it seemed wise to add a battery to make the most of the electricity generated by our 14 solar panels on a south facing roof. At the height of summer it can be as much as 30kwh. Having no storage battery much of this was exported at a low FIT rate,
Initially we contacted a supplier recommended by our county council to undertake the work. We found its communication poor and after asking for a photograph of our consumer unit, it suggested we needed a new consumer unit before work commenced without making a site visit. Having recently had a new unit fitted by a NICEIC electrician, we were not going to agree to that.
We then did what we should have done at first. We consulted WHICH and found its supplier for our area, Wisegreen Energy based in Wymondham. A visit swiftly followed and we assured that we did not need a new unit and the work was undertaken promptly and with care. Not only was the result excellent, the firm has helped us subsequently, firstly by constructing a schematic diagram of the system, which should have been provided the solar panel installer eight year's ago and more recently with the completion of the new FIT form required by Octopus. This is beyond what many contractors would do. We would recommend this firm unreservedly. Rarely have we had work to such a high standard and with excellent post installation support

We chose Wise Green Energy to fit our solar panels and battery following a friend’s recommendation and we haven’t been disappointed.
All of the team turned arrived promptly at the scheduled times and were very professional, clearly taking pride in their work.
I would be happy to recommend them to others.

Wise Green Energy recently fitted PV panels and battery storage to our property, and I have been very impressed from start to finish. The whole installation would have been completed in under 3 days, albeit for a change of supplier equipment which meant a part was missing but this was sourced and carried out the next working day.

All the guys, including the scaffolders were brilliant, friendly and courteous.
The system is up and running and even given we are in the depths of winter currently saving about a third on energy costs, but this will be more once I change to a more suitable tariff.

All in all, highly recommend, great bunch of people.

Wise Green Energy recently installed our solar panels and battery system, and the entire experience has been exceptional from start to finish. The project was managed by Alex, whose professionalism and transparency set the tone from day one.

Alex kept us fully informed throughout the process, explaining everything clearly and making sure we understood each step. His approach was honest, thorough, and reassuring — nothing ever felt rushed or unclear.

The installation team was equally impressive: punctual, tidy, and highly skilled. The workmanship is excellent, and the system has been performing brilliantly since day one.

Overall, Wise Green Energy delivered a seamless, informative, and genuinely positive experience. We couldn’t be happier with the service we received and would highly recommend them to anyone considering solar or battery solutions.

Wise Green were helpful and all work was completed according to their schedule. Minimum fuss and fabulous team to work with. I would thoroughly recommend them for the costing and efficiency

Wise Green were recommended to us by a family member. After a great visit and assessment by Simon we went ahead without getting other quotes.
We’ve had solar panels, a large battery and an air-source heat pump fitted by Wise Green and Climatec.
All the work done was highly professional. All the specialists (roofers, panel fitters, electricians, plumbers) were very approachable and always had time to explain what they were doing.
We are just now up and running with solar and air-source - doing our bit for the environment!
Thanks to all.

Local company to me , which meant that any snags and they were at hand (and eager) to sort it out . Not the cheapest quote I got but it was a no hidden extra type. They even saved me money by only selling me what I needed. I was up and running ahead of schedule and I’m very happy with the quality of the work. If I had a question it was promptly answered in a way I could understand.

Wise Green Energy is without doubt go to company in the East Anglian region for all your green energy needs. As a family run business excellence is at the heart of what they do. We have been so impressed previously that this is the third time we have used their services. On this occasion the work undertaken was the installation of an Air-to-Air heat pump and two emitters for our Conservatory and bedroom. We wanted the ability to Air condition and cool in the summer in these key rooms and provide an additional heat source in the winter. From the initial survey to final commissioning, we were kept informed on progression and timelines throughout. Any issues encountered were dealt with professionally and the work was completed on time and to an exceptionally high standard. The installation team of tradesmen were without exception professional, polite and always showed the utmost respect for our property. Wise Green Energy has a totally customer focused ethos which in our opinion is unsurpassed in the green energy installation sector. If you want a company that is going to work with you, understand your needs, advise on pragmatic options, and implement a solution that meets your expectations fully, look no further. This is a ten out of ten enterprise that is operating daily at the top of their game and who has not forgotten the customer is king. Well done Wise Green Energy, it was an absolute pleasure working with you and we cannot recommend you highly enough.

I had a solar assisted heat pump installed in January 2023 at a cost of £7,000. The system fitted was made by a company called SAHP. I reported a fault with my system and was advised that this company has ceased trading and therefore my 5 year guarantee has gone out the window. As my system is now two and a half years old it is outside the Wisegreen two year workmanship warranty. After 10 days the system suddenly started working again but I check it every day with trepidation waiting to see if my money is down the drain.