Wise  Reviews 287,942

DO NOT TRUST!!! After you pay your $65 to open your bank account, they all of a sudden throw AML/CTF at you, then they freeze everything, then they take 30 DAYS to review it!
You don't get the money back, not what's yours, not the opening amount, or the money for the cards!!
TERRIBLE customer service!!! Just a great disappointment!!

Easy to use. Great. Thanks

Uncomplicated, secure and reliable. A great service.

I had an account with them for a couple of years, but when I opened a claim about a fraudulent transaction of over 1K someone stole from my account, they simply closed my account instantly without any explanation, and of course without refunding me!

Using Wise is always extremely easy and responsive. It does exactly what it promises with no glitches, and has for years. It's earned my trust.

Used it for the last 8 years, perfect for receiving and sending money.

We use Wise to send Euros to family in Germany. Always fast, efficient and good value. Have also used my wise card to withdraw Euros in Germany. Works easily.

Everything is excellent

I'm very satisfying by your services . spicially the transfer transactions are very quickly and fees is not higher

Very good services

I have changed computers and for several days, could not get in touch with my account

Quick, good rates and reliable

Tried to update my data, couldn't do it, app just doesn't let you

Tried to do a transfer, had to wait 6 days to be able to report that something is wrong
First answer was that i didn't include a detail, which I actually did
Second answer was to complete personal information wich I already dis like 10 time
Bad app, use revolut

hard to know what went wrong. no explanation!

Thank you, you are also indispensable when I travel abroad!

(WISE KEEPING MY MONEY!)
After more than 3 months passed, Wise has refused to refund my money. That means now Wise has control over my money, they could use it whatever they like. Saying bye~ to my hard-earned money.

(RIDICULOUS REGULATIONS!)
I highly feel skeptical about their regulations. They're regulated unlogically. This is how they're regulated.

1. They could close your account anytime without telling you the reason. Say if you paid for a business account, out of a sudden they could tell you that you violated their customer agreement and proceed to close your account. Of course, you could never get back the money that you paid to open your business account. So be aware!

2. They actually have control over your money. Yes you hear me right, they're able to deduct and refund your money without giving you any notice and trace. When you contact them, all they gonna tell you is that your money is subjected to reversal. In additional to that, they have the right to reject giving you the refund. So how is your money then? Say goodbye to it, forever!

3. Their customer support is pretty useless. They couldn't help you as much as you think. They're not able to tell you the reason of why your account is deactivated, why your money is refunded and where is your money. Even the customer team lead says the same thing, so give up you wouldn't get any help!

(DO NOT USE WISE!)
Look for alternatives, Wise is not a safe way to hold and move your money. Their regulations help them to steal your money legally. Wise is a licensed scammer. Trust your bank, not them. I will try to forward my complaint to Ombudsman.

Best of luck for those who are going to try Wise!