Winterbury Training Reviews 161

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and ability to make learning enjoyable and effective. Many people highlight the positive user experience, noting that courses are well-structured, informative, and delivered in a way that fosters confidence and understanding. The service provided is frequently described as excellent, with consumers appreciating the balance between serious learning and fun, and the supportive environment created by the trainers. Reviewers often mention feeling well-prepared and more confident after completing their courses.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their knowledge, enthusiasm, and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the engaging and... See more

Service

Consumers find the service to be positive, with many describing the first aid courses as professionally led,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great instructor, really enthusiastic & knowledgeable. Carolyn made learning pediatric first aid so much easier with her fun way of learning. She makes sure you understand the contents & takes you th... See more

Company replied

Rated 5 out of 5 stars

I am a foster carer and did a course Thursday-Friday, March 19-20 2026. I can honestly say this was the neatest course I can remember. We covered CPR on infants, children and adults and I... See more

Company replied

Rated 5 out of 5 stars

Always love training events with Caroline Port (plus the addition of her equally brilliant husband). Caroline is very enthusiastic about her courses, and ensures we are supplied with drinks, snacks,... See more

Company replied

Rated 5 out of 5 stars

The first aid training we received from Winterbury training is really valuable. It has meant we've been able to deal with minor injuries at work effectively and gives us peace of mind at work and home... See more

Company replied


Company details

  1. Education Center
  2. Emergency Training

Written by the company

Winterbury Training offers training in first aid, mental health first aid (for adults and children), safeguarding and food safety in the Wiltshire/Hampshire/Dorset area


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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Rated 5 out of 5 stars

Brilliant overall

Carolyn was so knowledgeable and is a natural teacher and people person. It was a long day but she kept the group engaged and interested throughout. The session had the perfect balance of fun humour and insightful discussion. Thank you!!

7 May 2026
Unprompted review
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Reply from Winterbury Training

Thanks so much Eden - you were a really enjoyable group to work with and I hope you never need any of the skills and knowledge we covered...

Rated 5 out of 5 stars

I completed the blended pediatric…

I completed the blended pediatric course in April 2026. The first half was a 6 hour on-line course, which was easily accessible, clear and concise with an end of unit 'quiz'.
The second part of this course was a practical (which was held in a very nice venue). The course was delivered brilliantly by Carolyn, who was very knowledgeable, precise, understanding and at times funny! This lead to the course being undertaken in a low-pressure, relaxed environment. We each had our own equipment to practice any practical elements (CPR, bandages, slings, etc) and Carolyn observed us individually as she went round to ensure our technique was correct and efficient.
There was a short exam at the end of the course which I felt more than prepared for, thanks to the excellent tuition during the course.
I have been in my role for 25 years and have completed many first aid courses and I can say without a shadow of a doubt that this is the best first aid course I have ever completed! The combination of blended learning is a revelation and suited my work/life situation perfectly.
I would, without hesitation, thoroughly recommend this course.

28 April 2026
Unprompted review
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Reply from Winterbury Training

Oh my! I'm blushing at this end... Thank you so much for such a lovely review!

Rated 5 out of 5 stars

Great instructor

Great instructor, really enthusiastic & knowledgeable. Carolyn made learning pediatric first aid so much easier with her fun way of learning. She makes sure you understand the contents & takes you through to be able to complete the course test at the end.
I feel much more confident thanks to her, well worth having Carolyn as your instructor.

28 April 2026
Unprompted review
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Reply from Winterbury Training

Thanks so much Mandy - my main aim is always to increase people's confidence so I'm glad I achieved that with you!

Rated 5 out of 5 stars

Supportive and Encouraging Course

I recently completed a paediatric first aid course, and I wanted to share how positive my experience was—largely thanks to Carolyn.
Carolyn was absolutely lovely. Not only did she deliver the course professionally and clearly, but she also went above and beyond to support me personally. I struggle with anxiety and overwhelm, and she showed genuine kindness, patience, and understanding throughout. Her encouragement made a real difference to my confidence on the day.
What stood out even more was the support she offered before the course. I had called for help with accessing the online part of the training, and although she wasn’t able to assist at that moment, she took the time to point me in the right direction. After finishing her teaching that day, she even followed up with an email to apologise and offered further support if I needed it before attending the course. I found this incredibly thoughtful and reassuring.
As someone with ADHD, even simple things like logging into online systems can feel frustrating and overwhelming, so her understanding and willingness to help really meant a lot.
Carolyn is a true asset—both as a trainer and as a person. It was an absolute pleasure to have been taught by her, and I’m very grateful for the experience.

25 April 2026
Unprompted review
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Reply from Winterbury Training

Thank you so much for these lovely words - I'm so glad you felt comfortable to access the learning and good luck in your future career.

Rated 5 out of 5 stars

Best First Aid course i've been on

Brilliant first aid course, super engaging, practical and fun. I did the 2 day First aid at Work course with the 6 hours online. The days flew by and were really informative.

Best First Aid course i've been on

20 April 2026
Unprompted review
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Reply from Winterbury Training

Thanks Samuel - I'm really glad you enjoyed it, and of course hope that it's never necessary to use it...

Rated 5 out of 5 stars

I would highly recommend Winterbury Training!

I completed the Mental Health First Aid course with Winterbury Training. Carolyn is a brilliant trainer! The course is informative, collaborative, and the experience was productive and delivered with sensitivity. I would highly recommend.

4 March 2026
Unprompted review
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Reply from Winterbury Training

Thanks Erin - I hope you find it useful in supporting colleagues, family and friends.

Rated 5 out of 5 stars

Super Course, Super Trainer!!

I am a foster carer and did a course Thursday-Friday, March 19-20 2026.

I can honestly say this was the neatest course I can remember. We covered CPR on infants, children and adults and I learned LOADS but in a fun way.

Carolyn was engaging, accurate, funny when appropriate, VERY knowledgeable and had clearly she had "Been there, done it, got the T-Shirt!"

We also covered bleeds, from trivial to potentially catastrophic, and again, I can't fault Carolyn.

I'd recommend any of her courses.

Alex Keegan,

Salisbury

19 March 2026
Unprompted review
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Reply from Winterbury Training

Thanks Alex - and for your enthusiastic engagement, too!

Rated 5 out of 5 stars

Excellent training experience

Carolyn who is the lead trainer was exceptionally well informed experienced and clear in her way of teaching . The whole day was a hugely valuable experience and has given me much more confidence and knowledge . I would love a way to embed the info more as it was a lot to take in. But I can’t recommend her enough.

23 March 2026
Unprompted review
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Reply from Winterbury Training

Thank you Zoe - it was a pleasure to train you.

Rated 5 out of 5 stars

Nice mix of theory and practical

Nice mix of theory and practical. Experienced and knowledgeable trainer. Not too formal but all the material was covered. Excellent handouts.

26 February 2026
Unprompted review
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Reply from Winterbury Training

Thanks so much for taking the time to comment - I'm glad you enjoyed the course with Nell.

Rated 5 out of 5 stars

Paediatric First Aid

I have attended many training sessions in the past but this one was by far the best yet !
I was engaged throughout the whole two days as the topics were so well presented.
I would recommend this course to any one in a paediatric setting.
Thank you

26 February 2026
Unprompted review
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Reply from Winterbury Training

Thanks so much for this lovely review, Chris. It was a lovely fun course and cohort to lead!

Rated 5 out of 5 stars

First aid training

Carolyn was a great teacher she made the whole group feel at ease and made it fun

26 February 2026
Unprompted review
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Reply from Winterbury Training

Thanks Karen - and thank you for being willing to share your experiences, too. It really helps the group learn!

Rated 5 out of 5 stars

A very professionally led first aid…

A very professionally led first aid course. The trainer managed to make the whole day flow with great knowledge ,enthusiasm & fun .
Would highly recommend this company

10 January 2026
Unprompted review
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Reply from Winterbury Training

Thank you for your kind words Wendy, and lovely to see you again.

Rated 5 out of 5 stars

The best course I've ever been on

The best course I've ever been on, the day flew by I thoroughly enjoyed it. Carolyn is absolutely fantastic at what she does.

29 November 2025
Unprompted review
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Reply from Winterbury Training

Thank you Chloe! I really enjoyed having you on the course - hope to see you again soon.

Rated 5 out of 5 stars

Caroline and Nell were brilliant

Caroline and Nell were brilliant! They made the training very enjoyable and engaging!

20 November 2025
Unprompted review
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Reply from Winterbury Training

Thanks Viv - and for your engagement on the course, too!

Rated 5 out of 5 stars

First Aid Course - giving you all skills

Carolyn made the whole experience fun even though it was a serious topic and thorough training was involved. Felt i had theory beforehand by doing the online course to help when doing the more physical training. I would say i feel a lot more confident helping someone in any circumstance now. Highly recommend

18 November 2025
Unprompted review
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Reply from Winterbury Training

Thank you Claire - it was great to have you enthusiasm (and acting skills!) on the course today. So glad you feel more confident but I do hope you never find yourself in a position to need any of those new skills!

Rated 5 out of 5 stars

I've done a lot of first aid courses

I've done a lot of first aid courses. This was the best and most enjoyable I have been on. Thank you!

12 November 2025
Unprompted review
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Reply from Winterbury Training

It was lovely to meet and work with you; thank you so much for your generous comment!

Rated 5 out of 5 stars

Excellent 1st Aid Course

Very knowledgeable trainer and informative course, incredibly useful.

3 November 2025
Unprompted review
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Reply from Winterbury Training

Thank you Richard - and for being such a great sport with the choking vest, too!

Rated 5 out of 5 stars

Really useful course

The first aid training we received from Winterbury training is really valuable. It has meant we've been able to deal with minor injuries at work effectively and gives us peace of mind at work and home that we can help if the worst should happen! The course wasn't just useful, it was also really fun and enjoyable too!

4 October 2025
Unprompted review
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Reply from Winterbury Training

Thank you Katie - it's great to know the skills have been useful and I'm glad you are confident to act.

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