Rory Maclean was excellent - despite the 'serious risk of wildfire' alert that kicked the evening off! His book has had great reviews, but his own description of his experiences in the years after his... See more
Company replied
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Review summary
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I wanted a hardback copy of Nelson by Dominic Sandbrook for my grandson to add to his collection of other hardback books in the series . The book arrived promptly , carefully packaged , wrapped in s... See more
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A Perfect Parcel My books arrived speedily and were beautifully wrapped in decorated wrapping paper, which made opening my parcel a real joy. Browsing in a bookshop is a real treat but having a parc... See more
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Great advice given in the store which enabled me to purchase a book for my Granddaughter and have it delivered directly to her. I was able to order, pay and add a personal message all very simply o... See more
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Company details
Written by the company
At Winstone’s we are unashamedly passionate about books and reading, we are stuffed to the gills with books stocking over 6,000 titles. If you can’t find the book you're looking for then we can order any British book in print - most titles are delivered to store within 24 hours.
Contact info
8 Cheap Street, DT9 3PX, Sherborne, United Kingdom
- 01935 816128
- winstonebooks.co.uk
4.9
Excellent
280 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We booked an event and the booking was…
We booked an event and the booking was simple and effective
17 August 2024
Reply from Winstone's Books
Excellent, thank you for taking the time to review. Hope you enjoy the event!
I believe in supporting local…
I believe in supporting local enterprise. The ordering of this book was so easy and efficient, even when I made an error of the shop I wanted to collect, they sorted it out very quickly. Fabulous service.
19 August 2024
Reply from Winstone's Books
Thanks for shopping with us and for taking the time to review.
Book arrived promptly
Book arrived promptly, in good condition, and without plastic packaging.
10 July 2024
Reply from Winstone's Books
Thank you Pablo for your book support, I hope we can help you again. Best wishes Winstone's
All went smoothly.
29 June 2024
Reply from Winstone's Books
Happy to help, thank you for supporting independent bookselling!
The correct books arrived beautifully…
The correct books arrived beautifully packaged in recyclable material
21 June 2024
Reply from Winstone's Books
Happy to help
Efficient service....popped through…
Efficient service....popped through letterbox a few days after purchase.
18 June 2024
Reply from Winstone's Books
Thanks so much for taking the time to review, look forward to your next order!
VIP Service!
I ordered in the morning and it was delivered to my door that afternoon! Not everyone can expect to have a member of staff drive past their door and drop a book in but it was so kind of Hazel to do so and to refund me the postage.
8 June 2024
Reply from Winstone's Books
You're most welcome!
Wanted the book with the netflix cover.
Wanted the book with the netflix cover.
Had an email stating they didn't have the book with Said cover was I still fine, said yes more than happy (asked the misses)
Good that they took the time to email to make sure if I was happy or not
5 June 2024
Reply from Winstone's Books
Happy to help, these things are important to book lovers!
Reply from Winstone's Books
Thanks for the great feedback, we have the best customers!
Very quickly in stock and no problem…
Very quickly in stock and no problem collecting from the shop in Frome. Such friendly, helpful staff.
28 May 2024
Reply from Winstone's Books
Happy to help, thanks for shopping with us.
Winstones a great service
Thank you winstones I received my lovely new book by libby page and it was signed, and it was well packaged and you emailed me and kept in touch so thank you very much a good service
14 May 2024
Reply from Winstone's Books
Thank you so much for your review, Jane. We are so happy the book arrived safely. Enjoy!
Reply from Winstone's Books
We're delighted you were pleased with our service and look forward to seeing you again soon!
Reply from Winstone's Books
Thank you for your kind feedback, we look forward to serving you again in future.
Great service.
Great service.. I ordered a book online at 8pm (after the shop was shut.. Got an email from the at 0910 the next morning saying come ang get it! Great!
18 April 2024
Reply from Winstone's Books
Delighted you've had a good experience with us, we look forward to assisting you again in future!
5 stars
Fast, efficient and friendly service as always. Ended up buying two more books of course!
6 March 2024
Reply from Winstone's Books
We're so delighted you've had a good experience shopping with us, and look forward to seeing you again soon!
Winstones came up trumps.
I wanted a specific book by Benjamin Ferenz for my mum. It was sold out on Amazon, and all other large chain bookshops. Winstones Books came up trumps, had a copy in a very good condition, sent it extremely quickly, and it was beautifully wrapped. Highly recommend.
14 February 2024
Reply from Winstone's Books
We're delighted we could help on this occasion and hope your mum enjoys it!
Well packaged and speedy delivery
9 February 2024
Reply from Winstone's Books
Thanks for your kind feedback, we hope to help you again in future
Book delivered promptly
The book was well-wrapped in its package and arrived promptly. Excellent service.
6 February 2024
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