Rory Maclean was excellent - despite the 'serious risk of wildfire' alert that kicked the evening off! His book has had great reviews, but his own description of his experiences in the years after his... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I wanted a hardback copy of Nelson by Dominic Sandbrook for my grandson to add to his collection of other hardback books in the series . The book arrived promptly , carefully packaged , wrapped in s... See more
Company replied
A Perfect Parcel My books arrived speedily and were beautifully wrapped in decorated wrapping paper, which made opening my parcel a real joy. Browsing in a bookshop is a real treat but having a parc... See more
Company replied
Great advice given in the store which enabled me to purchase a book for my Granddaughter and have it delivered directly to her. I was able to order, pay and add a personal message all very simply o... See more
Company replied
Company details
Written by the company
At Winstone’s we are unashamedly passionate about books and reading, we are stuffed to the gills with books stocking over 6,000 titles. If you can’t find the book you're looking for then we can order any British book in print - most titles are delivered to store within 24 hours.
Contact info
8 Cheap Street, DT9 3PX, Sherborne, United Kingdom
- 01935 816128
- winstonebooks.co.uk
4.9
Excellent
279 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
one of the reasons I moved to Frome
I went to an event ‘ for the love of books’, which was launching 2 books, one of which I bought.
I love this bookshop and everything about it. it is one of the reasons I upped sticks and moved to Frome after 35 years in Derbyshire. I know the staff, they know me, they
make good recommendations of titles I will like and are, more often than not, correct.
27 May 2026
Reply from Winstone's Books
Thanks you Naomi for the kind review, very much appreciated. Best wishes Wayne
ordering or buying at Hunting…
As ever ordering or buying at Hunting Raven a pleasure and efficient
21 May 2026
Reply from Winstone's Books
Hi Vivien, thank you so much for your kind review and we hope to see you again at Hunting Raven
Reply from Winstone's Books
Thank you for posting such a lovely review. We hope to see you again sometime.
A really helpful book store that…
A really helpful book store that ordered several titles for me that I couldn't find elsewhere. It's not just a lovely place to browse, the staff are knowledgeable and genuinely interested in their customers.
12 May 2026
Unprompted review
Reply from Winstone's Books
Glad we could help and thanks for taking the time to post such a lovely review!
Reply from Winstone's Books
So glad you were happy with your order and thanks for taking the time to post a positive review.
Proms guide 2026
I ordered this year’s Proms guide online and it arrived promptly and safely wrapped.
25 April 2026
Reply from Winstone's Books
Hi Catriona,
Thanks for taking the time to post a lovely review.
Always happy to help,
See you soon, Hazel
REVIEW OF EVENING WITH LIZ EARLE
Bought tickets to the Liz Earle Book Talk, so ticket and book, for myself and my friend.
Very easy to book this online. I had a couple of questions, so emailed Emma, who replied almost immediately. Very helpful.
The evening, itself, was very well managed. Great meeting everyone at Winstone's and of course Liz herself.
Thank you for a great event and have started my fabulous book, so even better!
16 April 2026
Reply from Winstone's Books
So glad you enjoyed the evening and thanks for taking the time to post such a lovely review.
Another great informative book
“How to Age” - Another great informative book from Liz Earle who does serious research into everything she publishes. A wonderful book signing event in Sherborne, well organised by the team at Winstones ❤️
30 April 2026
Reply from Winstone's Books
Thanks for your kind review , hope to see you at the next event. Best wishes Wayne
Wonderful bookshop, a joy to visit
Wonderful bookshop, firmly plugged into the local community, with a welcoming atmosphere and lovely, friendly, knowledgeable and resourceful staff. I love going there.
13 April 2026
Reply from Winstone's Books
Hi Kathryn, thank you very much for your kind comments, best wishes Wayne
Reply from Winstone's Books
Thank you Kim, hope to see you again. Best wishes Wayne
Reply from Winstone's Books
Thanks for the 5 stars Neil, most kind. Best wishes Wayne
Reply from Winstone's Books
Glad you're happy with your order and thanks for taking the time to leave such a positive review.
Reply from Winstone's Books
Thanks you Mr Haszko, that is very kind of you
My favourite book shop!
I love popping in to Hunting Raven in Frome, always very friendly and helpful staff and a fabulous selection of books. When a book I'm searching for is not in the shop they are always happy to order a copy for me and it will arrive within a day or two. Also I like the loyalty points which I can collect for childrens' books.
28 March 2026
Bookshop & Book Launch event
Where do I begin! Winstone's is my favourite bookshop; it has a warm, friendly vibe, super helpful staff and a great selection of books. And the book launch I attended had the same warm, friendly, relaxed welcome.
24 March 2026
Reply from Winstone's Books
Kate, thank you so much for your lovely review. We are very glad you enjoyed the event. Best wishes Wayne
It was very entertaining and…
It was very entertaining and informative. A really enjoyable evening without spoiling the read!
I think it encourages reading when we can occasionally meet authors who can give more information depth background to their books.
Our host was an excellent entertainer as well and knows how to make an author at ease and ask just the right questions
20 March 2026
Reply from Winstone's Books
Thank you Mary, was this for Andrew Miller
Excellent products and quick service…
Excellent products and quick service and delivery.
18 March 2026
Reply from Winstone's Books
Thank you Jenny for your review and 5 stars much appreciated. Best wishes Wayne
Reply from Winstone's Books
So glad you're happy wth the service and thanks for taking the time to leave such a lovely review.
See you next time!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.