The real human support! Super fast and understanding. Much faster than any support robot. That's KING above all other robot support companys. Keep up this great service .. That's why it's a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an issue with my subscription not showing up on my account, but the support team (Jino) helped me very quickly and professionally. They explained everything clearly and provided a solution right... See more
Some companies draw a well deserved attention because of the products or services they offer, but sometimes also for the quality of the staff they hire. I would like to congratulate WinningHunter man... See more
i Was helped by Jino, i had an amazing experience with him. He helped me with my questions and made the whole process really simple. I truly enjoy their platform and can absolutely recommend them.
4.4
Excellent
202 reviews
Replied to 53% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very disappointed!
completely failed to meet expectations. The store tracking data is inaccurate, Facebook numbers are incorrect, I expected a professional tool, but what I got was just false claims. Very disappointed! I do not recommend it at all.
2 April 2025
Unprompted review
Reply from Winninghunter
Hello,
We’re truly sorry to hear about your experience and that our platform did not meet your expectations. We understand how important accurate store tracking and Facebook data are when using our tool, and we sincerely apologize for any frustration this has caused.
Please note that our data is sourced from multiple tracking systems and third-party integrations, which can sometimes result in slight discrepancies depending on external platform updates or limitations. However, we definitely want to review your specific case in detail and make things right.
Our support team is available 24/7, and we’d really appreciate the opportunity to investigate this further for you. Kindly reach out to us at support@winninghunter.com with your account details so we can assist you promptly.
We value your feedback and hope to resolve this for you as soon as possible.
Thank you to Jino
Thank you to Jino your customer service, appreciated the information you provide to me.
30 March 2025
Unprompted review
Your company doing very excellent work…
Your company doing very excellent work I'll appreciate of your hard work.And your giving advice are the best . I'll just request you to add the other countries more. Thank you
1 April 2025
Unprompted review
Great experience imo
28 March 2025
Unprompted review
Quite pricey for the services they…
Quite pricey for the services they offer for basic plan and the info on the website but Jino in customer service totally turned around my experience with winninghunter changing the rating from 1 to 3. Couldn’t get the value out for what i paid but 5 out of 5 to Jino from customer service.
25 March 2025
Unprompted review
Best spy tool i've ever used
as i'm running dropshipping since 2022, winning hunter is the best number one tool where i found over 20 winning product, don't think too much and don't comapre you won't find something better and this is my 3 years experience. And i want to mention your Customer Support Jino really do a great job finding a solution to my problem." It means a lot to me
25 March 2025
Unprompted review
This website is a scam company.
This website is a scam company. I cannot cancel my account or unbind my credit card. They will keep deducting money from your credit card. The contact information on the website is a scam. They read the message but never responded.
19 March 2025
Unprompted review
Reply from Winninghunter
Hello,
We’re truly sorry to hear about your experience and understand how frustrating this must have been. We want to assure you that we are a legitimate company and that we do not intend to charge customers without consent.
Please note that subscriptions can be canceled directly from your account by going to Profile → My Account → Cancellation Page, as long as the subscription is still active. If you’re having trouble removing the payment method on file, our support team is happy to assist you with that.
We also want to clarify that our support team is available 24/7, and we do respond to all inquiries. If you feel your message was missed, we sincerely apologize and would appreciate the opportunity to help resolve this properly.
Please reach out to us directly at support@winninghunter.com, and we’ll assist you as soon as possible to make this right.
Thank you for bringing this to our attention.
amazing prompt support
amazing prompt support, thanks Eana from winninghunter.
18 March 2025
Unprompted review
Worst customer service experience i've ever had.
After giving me false information at first about a 5-7 business day refund policy, I had to contact the support myself after 10 business days, after which they sugarcoated me for 3 more days saying i would get my money back asap and they would reach out to me. Couple of days later they still have not reached out and every time i have to send them a message. I have cancelled on 15/02, and on the current date of 05/03 i have still not received anything but false promises
5 March 2025
Unprompted review
Reply from Winninghunter
Hello,
We sincerely apologize for the delay and for any frustration this may have caused. This is not the experience we want our customers to have.
We’d be happy to review your subscription concern and make sure it’s properly addressed. Please reach out to us directly at support@winninghunter.com, and our support team will assist you as soon as possible.
Thank you for bringing this to our attention, and we appreciate your patience.
Really bad customer service.
Really bad customer service.
Had questions about my subscription more than two weeks ago.
I have not got a response as of yet.
17 February 2025
Unprompted review
Reply from Winninghunter
Hello,
We sincerely apologize for the delay and for any frustration this may have caused. This is not the experience we want our customers to have.
We’d be happy to review your subscription concern and make sure it’s properly addressed. Please reach out to us directly at support@winninghunter.com, and our support team will assist you as soon as possible.
Thank you for bringing this to our attention, and we appreciate your patience.
Pretty terrible from what I've seen
Pretty terrible from what I've seen. Shows stuff as scaling and everything you click into doesn't even have ads running any more. How does that make sense?
16 February 2025
Unprompted review
Reply from Winninghunter
Hey,
I am sorry for your bad experience, perhaps you'd need some more explanation on how to filter the ads properly. If you hover over "scaling" indicator, it says that it reports an ad as scaling when adsets are being added.
If you are talking about the "ad score" scaling, it does not mean the ad is scaling. It means the ad is in a stage where it should have been taken offline if it was still in the testing phase.
These are all just indicators we use to quickly show how the current state of the ad is without you having to endlessly scroll to find a good ad. You have to use some common sense however to figure out if it really is "scaling", we just provide some short cuts to filter out the bad ads from the good ones if that makes sense.
Besides that, when you click into the ad it takes you to the adlibrary. It might be that the ad link has been put offline. That means the id of the adset that you clicked into is offline. But there might be another adset for the exact same ad that is still online. That is why you have to always check the "page in the adlibrary" not go to the ad link directly.
We have a lot of customers and unfortunately people only leave a review when there is something they don't like something.
You had to reach out to our customer support at our live chat and ask them how it works before leaving a review. We always try to get back to you asap. Please message us at support@winninghunter.com and we will try our best to help you out.
It is best to stay away from them.
It is best to stay away from them.
The worst thing is that whenever there is a problem, they always put their own interests first. And do not care about what will hurt their customers and partners.
Stay away so you do not get into trouble.
13 January 2025
Unprompted review
Reply from Winninghunter
Hi there
We’re sorry to hear about your concerns, but we’d like to clarify the situation. After reviewing your account, we found that you were engaged in brand bidding, which is strictly prohibited under Section 21 of our Terms of Service. Violating this policy disqualifies affiliates from earning commissions, as it goes against the integrity of our program.
Our affiliate program is designed to reward genuine referrals, and we’ve successfully paid commissions to thousands of affiliates who follow our terms. If you believe there has been an error or misunderstanding, please contact us directly at clientsupport@winninghunter.com, and we’ll gladly review your case.
app is always down and it has a lot of errors
the app is always down it's not reliable it asks you every 10 min to log in and they keep showing the same ads when you scroll
1 January 2025
Unprompted review
Reply from Winninghunter
Hi there,
We’re sorry to hear about your experience. Our team has already resolved the ad display issues you mentioned to ensure a smoother user experience. If you’re still facing any problems, please don’t hesitate to contact us at contact@winninghunter.com, and we’ll assist you promptly.
Unfortunately, reviews are often shared when experiences are negative, but we’re proud to have thousands of happy customers who rely on our platform daily. Your feedback helps us improve, and we’re committed to delivering the best service possible.
Best regards,
This company is a joke
This company is a joke. They make it impossible to cancel your subscription, and after spamming them, they claimed they canceled my subscription. Luckily, I froze my card because a few days later, they tried to charge me TWICE!
If you signed up, cancel your card ASAP. Stay far away from these scammers.
9 January 2025
Unprompted review
Reply from Winninghunter
Here’s a professional response for this review:
Response:
Hi there,
We’re sorry to hear about your experience. We would like to clarify that our cancellation process is straightforward and can be done directly from your account settings. If you had difficulty, our support team is always available to assist.
Regarding the charges, we assure you that we do not process any payments without authorization. If there has been an error or misunderstanding, please contact us at clientsupport@winninghunter.com, and we’ll investigate this immediately.
We take all feedback seriously and are committed to resolving any concerns. While reviews often highlight negative experiences, we’re proud to serve thousands of satisfied customers daily who rely on our platform.
Best regards,
I feel compelled to share Unauthorized Charges and Alarming Security Concerns experience…
I feel compelled to share my experience with this platform to warn others about their questionable practices and significant security issues.
When I initially decided to cancel my subscription, I discovered that the cancellation button described on their website was no longer visible. This forced me to contact their support team, and the entire process became unnecessarily complicated. Despite removing my card information from their system as a precaution, they still charged my card without my consent. This raises serious concerns about how they manage customer payment details.
After reaching out to support, I was told my case was escalated to the billing team. However, it has been over 10 days, and I have received no resolution or meaningful update. This lack of communication and accountability is completely unacceptable.
What makes this situation even more troubling is that I’ve faced similar issues with this platform in the past. At the time, I assumed it was an isolated mistake and gave them the benefit of the doubt by using their services again. Clearly, I was wrong. This recurring pattern indicates a systemic issue.
To make matters worse, shortly after this incident, I noticed an unauthorized YouTube Premium transaction on my card. While I cannot confirm a direct link to this platform, the timing is suspicious and raises serious concerns about the security of my payment details.
This platform has failed to provide a secure, reliable service and has displayed an unacceptable level of customer care. I strongly advise others to think twice before using their services. Protect your financial information and avoid the frustration and stress I’ve experienced.
By sharing my story, I hope to warn others and urge the company to address these issues seriously. Transparency, accountability, and customer trust should be top priorities for any company—but this platform falls short on all fronts.
21 December 2024
Unprompted review
Reply from Winninghunter
Hi Feyza,
We’re sorry to hear about your concerns, but we’d like to clarify a few points:
Subscription Cancellation:
Our cancellation process is simple and always accessible through your account settings. If you had trouble, our support team is ready to help.
Charges:
We don’t charge without consent. If a charge happened, it’s likely because the cancellation was made after the billing cycle renewed. This is explained in our terms.
Refund:
A refund was issued just one day after your payment because we genuinely care about our customers and want to make them happy. Please note that it can take a few days for your bank to credit the amount back to your card.
Security Concerns:
Our payment system is secure, and there’s no link between our platform and the YouTube Premium transaction you mentioned.
This is the third time you’ve requested a refund under similar circumstances. While we respect your feedback, we cannot issue refunds outside our terms, yet we processed this refund as a gesture of goodwill.
We take all feedback seriously and are committed to resolving any concerns. While reviews often highlight negative experiences, we’re proud to serve thousands of satisfied customers daily who rely on our platform.
If you need further help, feel free to contact our support team directly at clientsupport@winninghunter.com.
Best regards,
Facebook Adspy That Actually Works
The Adspy tool on Facebook by winninghunter is amazing. Very accurate, simple to use, and gives all the details I need to run strong ads. It is needed for any online business.
10 October 2024
Unprompted review
WinningHunter is a scam, they don’t pay affiliate commissions
I joined WinningHunter’s affiliate program with the expectation of earning commissions for referring customers. Initially, everything seemed fine, and I saw commissions accumulating from the sales made through my links. However, when it came time to pay out, I didn’t receive anything.
I contacted their support team multiple times, but only received vague responses with empty promises to resolve the issue. In the end, no payments were made. It’s clear this company is playing dirty and has no intention of paying affiliates.
I’m extremely disappointed and do not recommend anyone to join WinningHunter’s affiliate program. This is a scam company, and they are not honest when it comes to handling commissions for their partners. 1 star for their lack of integrity and transparency.
24 October 2024
Unprompted review
Reply from Winninghunter
Hi there
We’re sorry to hear about your concerns, but we’d like to clarify the situation. After reviewing your account, we found that you were engaged in brand bidding, which is strictly prohibited under Section 21 of our Terms of Service. Violating this policy disqualifies affiliates from earning commissions, as it goes against the integrity of our program.
Our affiliate program is designed to reward genuine referrals, and we’ve successfully paid commissions to thousands of affiliates who follow our terms. If you believe there has been an error or misunderstanding, please contact us directly at support@winninghunter.com, and we’ll gladly review your case.
Not a good experience
Been trying almost every tool for product research, and with that said I can tell you that winninghunter is by far the worst of them all. Ad spend, reach etc is not accurate at all. Also the products they've been showing recently is completely trash, support does not care about their customers at all either.........
11 August 2024
Unprompted review
Reply from Winninghunter
Hi there,
We’re sorry to hear that you didn’t have a good experience with WinningHunter. We strive to provide accurate data and excellent customer support, and your feedback is important to us.
Our ad spend, reach, and product data are sourced from reliable sources and have been trusted by thousands of customers globally. If you believe there was an issue with the data or support, we would appreciate it if you could share more details by contacting us at clientsupport@winninghunter.com so we can review your case thoroughly.
While negative reviews are often shared, we are proud to serve thousands of satisfied users who rely on our platform for their product research needs every day.
Best regards,
Not worth the money,showing stores that…
Not worth the money,showing stores that “scaling” and when you go through ad libary its says that they not running ads or showing stores that scaling and when u go to product page the product doesn’t exist thats why i log in only 2-3 times
3 August 2024
Unprompted review
Excellent customer service from Etienne!
27 July 2024
Unprompted review
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