Wink Frozen Desserts Reviews 

432
TrustScore 4 out of 5

3.8

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Rated 2 out of 5 stars

Lots of trouble entering my account. Time between placing an order and just having it mailed is very long. I have received pints that were melted. Refrozen the ice cream has no texture. Online prici... See more

Rated 5 out of 5 stars

SUCH a great product! Fantastic, varied flavors with a healthy bent. Plant based product with approximately 8g protein and 16g fiber per 100 calorie pint. My family can legitimately enjoy dessert P... See more

Rated 5 out of 5 stars

Wink is honestly fantastic! I’m allergic to gluten, processed cane sugars and dairy so before I found this I hadn’t had a treat in six years! It’s so good, and actually tastes like ice cream—not overl... See more

Company replied

Rated 3 out of 5 stars

I purchased the 12 pints so I could try each flavor. I have to say that I’m not impressed. I love that an entire pint is only about 4 net carbs, but the flavor is definitely not as I hoped. Sad... See more

Company replied

Company details

  1. Candy Store
  2. Food Products Supplier

Information provided by various external sources

100 Calories Per Pint. Vegan, Sugar Free, Low Carb and Keto. Wink Frozen Desserts ice cream alternatives are plant-based and fit into a clean eating lifestyle.


Contact info

3.8

Great

TrustScore 4 out of 5

432 reviews

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3.8

All reviews

(432)

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Rated 3 out of 5 stars

Good product, unreliable shipping

I love the product, but have lately received it half melted (directly from the delivery truck, and not left unattended). Unreliable shipping times also make it hard to plan to be home for the delivery. Sometimes orders are shipped within 2 business days, and others are shipped 5-6 business days. For example, an order placed on a Monday is sometimes shipped that Wednesday, other times not until the next week. Better communication would help this.

17 September 2019
Unprompted review
Rated 3 out of 5 stars

work on flavor, consistency and price

You need to work on the flavor and the consistency of the ice cream. Make it creamier like ice cream and make the vanilla and chocolate taste better. The vanilla is horrible I’m sorry to say. The other flavors I’ve tried grow on you the more you eat them. The main improvement needed is the creaminess factor. Also $8 a pint is double what almost all other alternative ice creams are going for. I’m going to have to cutback on my ordering with the holidays coming. Way too overpriced for most people.

17 September 2019
Unprompted review
Rated 4 out of 5 stars

I love the chocolate and vanilla

I love the chocolate and vanilla. I have been dissapointed in the delivery at times. It is not consistent. But I do enjoy being able to have this dessert while everyone else is having something. I am diabetic, so its a treat for me. Thank you !

17 September 2019
Unprompted review
Rated 5 out of 5 stars

I ABSOLUTELY LOVE THERE FROZEN…

I ABSOLUTELY LOVE THERE FROZEN DESSERTS. I HAVE ONE EVERY DAY OF THE WEEK. IT'S ACTUALLY HELPED ME TO LOOSE WEIGHT. WISH THE LOCAL GROCERY STORE - MARKETBASKET WOULD CARRY IT ALL THE TIME. IT IS OFFERED SOMETIMES. JUST ONE ISSUE - IT SEEMS IT TAKES AWHILE FOR ME TO RECEIVE MY ORDER THE SHORTEST TIME HAS BEEN 9 DAYS THE LONGEST TIME HAS BEEN 8 WEEKS. I KNOW IT'S A NEW PRODUCT AND HAS BECOME VERY POPULAR. THE COMPANY DOES WORK WITH ME TO GET MY ORDER OUT AS SOON AS POSSIBLE. SOMETIMES I WISH IT WOULDN'T TAKE SO LONG.

17 September 2019
Unprompted review
Rated 4 out of 5 stars

Good stuff for keto!

Customer service and delivery has improved significantly since I started purchasing about 6 months ago. Appreciate the low calorie and carb content of the product, despite the slightly lackluster flavor with certain kinds. Dark chocolate, strawberry, and Cocoa Dough are the best. Price is a bit high, but I am willing to splurge for the enjoyment.

17 September 2019
Unprompted review
Rated 2 out of 5 stars

disappointing change

I used to love these low carb ice creams, but the last deliveries have been very disappointing. They don't include the dry ice packs and upon arriving home late at night my package is awaiting for me, but melted. Any kind of ice cream when thawed reduces in height and the consistency changes, well... that's exactly what has happened, all I have now are icys half container each. I did reach out to their customer service and they resend my order, but unfortunately was the same. I would expect any frozen item when shipped include dry ice packs, but they dont anymore. I held my suscription, hoping they'll correct their S&H.

17 September 2019
Unprompted review
Rated 2 out of 5 stars

Lots of trouble entering my account

Lots of trouble entering my account. Time between placing an order and just having it mailed is very long. I have received pints that were melted. Refrozen the ice cream has no texture. Online pricing is absurdly above the retail margin.

I like your product a great deal. I very much want this market to expand. Most of my friends cannot stomach Wink Ice Cream. For some reason I love it. Getting is a hassle though because so few stores carry it.

17 September 2019
Unprompted review
Rated 5 out of 5 stars

love the product! keeps the pounds off!

love the product! am a subscriber. have at least one pint a day. add walden farms zero-calorie syrup for a delicious sundae. helps keep the pounds off and the cravings away. i would recommend trying all the flavors to find the one that suits you

17 September 2019
Unprompted review
Rated 1 out of 5 stars

I have had problems with this company…

I have had problems with this company with every order I placed. Customer service doesn’t even respond to your emails either. I have had wrong orders, packages come with open dry bag ice, and my latest with no dry ice and all pints were completely melted. DO NOT order from wink. Just not worth the cost or hassle.

17 September 2019
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! It's the perfect substitute for our favorite dessert. You can add low- or no-cal and low- or no-carb toppings for a great sundae. Difficult for my family to pick favorites - most are so delicious.

17 September 2019
Unprompted review
Rated 5 out of 5 stars

Obsessed with Wink

Obsessed with Wink, I eat 1/2-3/4 pint/night. I never get tired of it (but would love a new flavor -maybe banana?), it doesn't hurt any of my allergies or sesnitivies, and my son is safe around it as well (he has significant nut allergies). Thank you for your amazing product!!

17 September 2019
Unprompted review
Rated 5 out of 5 stars

I love WINK

I love WINK. Great variety of flavors. So nice too have something sweet and know that I am still eating healthy.

17 September 2019
Unprompted review
Rated 5 out of 5 stars

Best Guilt-Free Dessert Ever!!

So delicious and great texture. It's not quite the same as regular ice cream, but really I think it's much better! So in love. Can't live without it!!! 😁 I have wink for dessert almost every night, and am always really looking forward to it.

17 September 2019
Unprompted review

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