Wingsoflibertyclothing Reviews 

61
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've been a loyal customer for a few years now. The items I've bought have an excellent fit and feel like high quality materials. They also have lots of low key details which make each item more inter... See more

Company replied

Rated 5 out of 5 stars

I got the Hero biker jacket and it looks stunning,the packaging is very nice with the thanks letter and even a discount code, loved the materials and all the small details on it, and it cant go wro... See more

Company replied

Rated 5 out of 5 stars

I’ve just bought a sweater, a hoodie and the dark eagle shearling denim jacket. The quality of the jacket is absolutely perfect. It’s soft & comfortable. Also the sweater + the essential hoodie fit me... See more

Company replied

Rated 4 out of 5 stars

*Was a smooth and quick shopping during black Friday 2023 sale. And really looking forward to receive my items. But unfortunately I still didn’t get my items. Roughly a month already since that t... See more

Company replied

Company details

  1. Streetwear Store

Information provided by various external sources

We are a contemporary menswear brand with streetwear roots based in Birmingham England. We are focused on making premium essential and contemporary pieces to create a unique line that is designed using attention to detail and premium fabrics to create luxury pieces. All our garments are designed in our UK based studio by us and made in England from fabrics and materials sourced from around the world. Every item is hand finished by us ensuring that every single finishing detail is perfected to our high standards. Every order is important to us and is shipped from our studio sealed in airtight bags and high-grade packaging to ensure the best protection for your order.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(61)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service is one of the best…

Customer service is one of the best around! Clothes are really high quality and made really well! Will definitely be making another purchase in the future! Highly recommend

28 November 2022
Unprompted review
Wingsoflibertyclothing logo

Reply from Wingsoflibertyclothing

Thank you can't ask for better feedback than this! thank you :)

Rated 5 out of 5 stars

Dark Eagle Shearling Denim

I ordered Dark Eagle Shearling Denim, and damn, that quality is crazy, not softer and better quality than that.

19 November 2022
Wingsoflibertyclothing logo

Reply from Wingsoflibertyclothing

Thank you so much! Glad you love it!

Rated 5 out of 5 stars

10/10 Denim Jacket

Great customer service, some of the best quality denim I’ve seen and felt. Would recommend any day.

15 November 2022
Unprompted review
Wingsoflibertyclothing logo

Reply from Wingsoflibertyclothing

Thank you so much Ewan im so happy you love the jacket and im glad our customer service was good for you. Thank you :)

Rated 5 out of 5 stars

Amazing quality, 10/10!!

I bought the dark eagle shearling denim jacket and just WOW! The quality of this jacket is absolutely amazing, never had anything like it before! The shearling is so soft and the jacket itself is heavy weight. So many nice features on the jacket and it comes in the best packaging as well! Cannot express how happy I am with the purchase! The customer service was amazing as well, always there to answer any questions I had and also helped with sizing! Will 100% be buying more products from them!

10 November 2022
Unprompted review
Wingsoflibertyclothing logo

Reply from Wingsoflibertyclothing

Thank you so much Andrew, so happy you love the jacket! I hope its with you for years to come, Enjoy :)

Rated 5 out of 5 stars

Bottle Holster - A very high quality bespoke product

A very high quality bespoke product! Loved the packaging and the fact that it’s a limited edition cross body bottle holder! I’ve got loads of comments on it!! Highly recommend!

10 June 2022
Unprompted review
Wingsoflibertyclothing logo

Reply from Wingsoflibertyclothing

Hi Luke, thank you for taking the time to review your purchase from us im so happy you like the Holster and its awesome to hear your getting good feedback on it! Thank you again.
Dan H.

Rated 5 out of 5 stars

Great quality apparel

I've purchased a few items from Wings of Liberty and all pieces have been high quality with great attention to detail. Great timely customer service as well.

28 August 2022
Unprompted review
Wingsoflibertyclothing logo

Reply from Wingsoflibertyclothing

Thank you so much Justin glad your happy with your pieces and thank you for your continued support.

Rated 1 out of 5 stars

After two weeks from the order the…

After two weeks from the order the sweatshirt has not yet arrived. I also signed up and verified my email but never received the 10% discount code.

26 September 2022
Unprompted review
Wingsoflibertyclothing logo

Reply from Wingsoflibertyclothing

Hi Roberto, very sorry for the delay but Fedex did try to contact you via email and phone to get details for customs to pass the inspection and allow Fedex to make the delivery this is something we can't do for you as it you they must get details or payments from so the delay was because of this as I explained by email. The discount code will have been sent to the email address you signed up with or showed on screen at the time. Thank you for the review.

Rated 5 out of 5 stars

Wings of Liberty Hero biker jacket

I’ve been owning the hero biker jacket for almost 2 years, and it’s been my favorite choice when i go to cold places in my country. It’s become some sort of my “uniform” when traveling, i like wearing it with a tank top, a pair of vintage levi 501, then finish the look with a pair of black combat boots, the fit is warm enough for me, and it gives me comfortable for outdoor activities. Biker jacket is a timeless piece so there’s no worries whether you’re old fashion or not while rocking it. Overall, i think the jacket is a great piece to have in my wardrobe, and it will accompany me to many places in the future.

25 August 2022
Unprompted review
Wingsoflibertyclothing logo

Reply from Wingsoflibertyclothing

Hi Long, thank you so much for your review it makes me so happy that my work is holding up and still a go to for you all this time later and I hope it servers you well for years to come.
Thanks Dan

Rated 1 out of 5 stars

YKK???

i bought 1 of their leather jacket. and I waited half a month to receive it. then I received a letter to pay taxes 17.70 euros. after I tried on the leather jacket was too loose for me. it took me another 27 euros to send it to their place the way they wanted it to be "gift style" so they didn't have to pay taxes. After that I never received any contact from them. I tried email and phone number to them. then they replied to me with annoyance that they were making the leather jacket smaller for me. I waited for the next fortnight and received a leather jacket that was not what they advertised: all the zippers on the leather jacket were YKK zippers. my leather jacket received only 1 zipper is YKK, and all zippers are unbranded. even the lengths of those zippers are different. the leather jacket looks cheap and funny because of the zippers. I tried contacting them again about it, and they told me it was normal. my friend also bought that leather jacket from them and all his zippers are YKK type. I knew I was scammed and the email wanted to send the leather jacket back to them for a refund. but since then they have not replied back to me and cannot contact them. I'm very upset. I feel they do not respect customers, they do not sell as advertised and it is very difficult to contact them. I'm in Germany, if I was in the UK I'd take the leather jacket to the store and make it clear their deception. very sad for a WOL brand, they can't grow if they work like this, and I will never buy any product from WOL again. goodbye!

14 August 2022
Wingsoflibertyclothing logo

Reply from Wingsoflibertyclothing

Hello Ngoc, after you ordered the size Small you said you wanted to change to a size XS as it was to big and we happily sorted this for you and sent you a replacement at our cost, you did have to send the size S jacket back to us and this was at your cost and as the jacket had no faults or was a incorrect order we rant responsible for this cost as stated in our terms on our store. The jacket you received was a size S Hero biker with YKK zippers and the second jacket you received was a size XS Hero Biker jacket with YKK zippers we don't make cheaper versions or any other versions of this jacket secondly all the zippers on this jacket are YKK and the pulls are are blank on all but the main zipper as this is our design choice for the look and feel of the jacket.

The jacket your friend purchased was the same jacket but over a year ago and this was before we made adjustment to the design that include sizes adjustment sleeve width and zipper pull design as we wanted to refresh this jacket for a new year.

We made sure we gave you updates with your order and replacement of the order and covered shipping costs for the second jacket as we wanted to help you our saving some money on your mistake with size and replied to over half of the 30+ emails you sent us some being 3-4 a day only 2 hours apart and for a small brand we hold up a very good customer service as a lot of our repeat customers would agree also to say we are scamming you by sending you two jackets that had the same zippers just being in two sizes makes no sense and why would we make a scammer copy versions of our own product this also makes no sense from a brand perspective.

You have kept the jacket so I take and I hope it lasts you years as it will as I trust in my work and if you don't want to buy from us again this I your choice and im happy with that.
Thank you
Dan H.

Rated 5 out of 5 stars

Nice products

Nice products, impressive details and good packaging. Couldn't be more satisfied. Hope there will be more sales in the future :D

29 July 2022
Wingsoflibertyclothing logo

Reply from Wingsoflibertyclothing

Thank you so much we are so happy your happy and really like what we do. Thank you
Dan

Rated 1 out of 5 stars

My parcel hasn't arrived I got an email…

My parcel hasn't arrived I got an email saying it has and there is no parcel what do I do from here

22 July 2022
Wingsoflibertyclothing logo

Reply from Wingsoflibertyclothing

Hello Kane thank you for the order, so sorry for the delay I did contact the shippers and they told me it has now been delivery again sorry for the delay not sure what the problem was as it was sent express. Hope you happy with the hoodie and hope to have you back again soon.

Rated 5 out of 5 stars

Wow!!

A really individual product of great quality, clearly a lot of time and effort has gone into creating the bottle and holder combined!! First order and very impressed.

13 June 2022
Wingsoflibertyclothing logo

Reply from Wingsoflibertyclothing

Im glad you can see the hard work we put in to our pieces, I hope you really enjoy the bottle holder and hope you will come back for more soon :)

Rated 5 out of 5 stars

Was shipped out quickly

Was shipped out quickly, came exactly as expected if not better!

12 June 2022
Wingsoflibertyclothing logo

Reply from Wingsoflibertyclothing

Thank you so much, I'm so happy you liked your order and hope you will come back for more.

Rated 5 out of 5 stars

Excellent

Very nice packaging as well as the quality of the product. Nothing to complaint!

13 April 2022
Wingsoflibertyclothing logo

Reply from Wingsoflibertyclothing

Thank you so much for your feedback Tan really glad your happy with our work, hope to have you order again soon. Thanks Dan

Rated 5 out of 5 stars

Super user friendly website

Super user friendly website. Awesome looking clothes. Can’t wait to get my jacket in.

11 April 2022
Wingsoflibertyclothing logo

Reply from Wingsoflibertyclothing

Hi Tottey, thank you so much for you order and the feedback on our new site hope you enjoy the jacket :)

Rated 1 out of 5 stars

I didn't expect them to take so long to…

I didn't expect them to take so long to ship the item. Meanwhile, I emailed for them to ask so gently how long it would take for my t-shirt to arrive or to cancel my order, and they replied very rudely. And one more thing, when I asked to return it, they took a very expensive fee return

7 February 2022
Unprompted review
Wingsoflibertyclothing logo

Reply from Wingsoflibertyclothing

Hi as Ben Ackland is a member of our team im unsure if this review is real but if you have problem with an order we would be happy to sort the issue id be very shocked if your reply was rude but please drop us an email using the email you made the order with and ill be happy to look in to this, as for the return cost sadly we only charge the amount the shipping copy charges as shipping cost have gone up over the last year this is higher depending on your location.

Rated 5 out of 5 stars

The website and the response is really…

The website and the response is really good and fast but can you guy send me the update of my order

8 November 2021
Wingsoflibertyclothing logo

Reply from Wingsoflibertyclothing

Thank you Tien im really glad your happy with our service and I hope you like the order when it arrives and please let me know and tag us on Instagram and ill get it reposted. Thank you Dan

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look