Wine Shop LanzaroteReviews 

524
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy ordering process and the excellent service, often highlighting the quick dispatch and efficient delivery of their products. Many appreciate the well-packaged items, ensuring safe arrival, and the wide selection of quality wines and gourmet products, especially those from Lanzarote and Tenerife. Reviewers are delighted to find products that are otherwise difficult to obtain, often reordering due to satisfaction with both the items and the overall purchasing experience. However, some people mentioned occasional issues with initial deliveries, such as broken items, though they noted that customer service responded effectively to resolve these problems.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight at finding and purchasing... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, fantastic,... See more

Order

Reviewers mention positive feedback about their order experience, highlighting the ease of the ordering... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent wines and other island... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found this company online as I was looking to purchase some wine that my husband and I love in Playa Blanca. Found it here and was able to easily purchase some. The ordering was very easy, the wine wa... See more

Company replied

Rated 5 out of 5 stars

It seems that Lanzarote wine producers can't deliver direct to UK due to EU export regulations. So good to find that it is possible to obtain the wines by another route. There's a decent selection... See more

Company replied

Rated 5 out of 5 stars

Second time we have used this company and no doubt it will be a regular occurrence. Chose our product and delivered within days absolutely brilliant service.

Rated 5 out of 5 stars

Fast delivery at a reasonable rate. After finding another gem from the Canaries while in Fuerteventura felt the need to order some, second time doing so. El Grifo this time and Amalia previously bot... See more

Company replied


Company details

  1. Wine Store

Information provided by various external sources

We are an online shop selling unique volcanic wines from Lanzarote in the Canary Islands


Contact info

4.9

Excellent

TrustScore 5 out of 5

524 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(524)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple & easy to use ordering process

Simple & easy to use ordering process. Excellent communication as & when required

1 December 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you Tim for your excellent review.
We hope you enjoyed your purchase.
Best wishes, Angela

Rated 5 out of 5 stars

Wine was delivered really quickly

Wine was delivered really quickly. Impressive service.

8 December 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you for your excellent review Samantha.
We hope you enjoyed your purchase.
Best wishes,
Angela

Rated 5 out of 5 stars

Flawless experience

Flawless experience in ordering delicious El Grifo wine as a Christmas gift with quick delivery, thank you!

4 December 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thanks Vince for your superb review and I hope your Christmas present was well received and enjoyed.
Best wishes, Angela

Rated 5 out of 5 stars

Really happy

Really happy, easy to order and quick delivery

3 December 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thanks Paul for your great review.
We hope you enjoyed your purchase.
Best wishes, Angela

Rated 3 out of 5 stars

Delivery suppose to be 5 days but took…

Delivery suppose to be 5 days but took 8. Can’t just blame Post Office as it took almost 3 days to get the parcel to them.

9 December 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Gerry, We are a bit confused by your review as everything was dealt with in accordance with our terms and conditions stated.

9 December 15.05 Order received (missing that day´s noon cut-off)
10 December 11.12 We notified you of the shipment and tracking code
10 December 14.03 Royal Mail accepted the item into their network as shown on your tracking.

I hope this helps explain.

Kind regards
Ollie

Rated 5 out of 5 stars

Great choice of wines and easy to order…

Great choice of wines and easy to order on the website. I am a regular visitor to Lanzarote and can also recommend the organised vineyard tours/ tastings there too. Because of these previous visits, i knew what I wanted to buy and was tempted to stock up before Christmas!
Thank you!

1 December 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thanks Lin for your excellent review of both the shop and tours.
We're so pleased to hear you enjoyed our tours and also the Lanzarote unique wines.
Best wishes, Angela

Rated 5 out of 5 stars

Ordered it and received it

Ordered it and received it. Xmas present for my dad who recently tried it on holiday. Quick delivery considering we’re in the Isle of Man 🇮🇲 and we had storm Darragh to deal with.

1 December 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you for your super review Adrian.
We are pleased your delivery got to your Dad in time for Christmas and we hope he enjoyed his gift.
Best wishes, Angela

Rated 5 out of 5 stars

Great advice and service

Helpful, responded to my initial enquiry promptly. Easy to place order, delivered quickly, securely packed. Very professional.

6 December 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Many thanks for your excellent review.
We hope you enjoyed your purchase.
Best wishes, Angela

Rated 5 out of 5 stars

Great products at a reasonable prices…

Great products at a reasonable prices and good delivery time. I was very happy with the sauces I bought.

5 December 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you for your great review Marie,
We hope you enjoyed your purchase.
Best wishes, Angela

Rated 5 out of 5 stars

Perfect Present Thank You!!!

This is our second purchase from Wineshop Lanzarote- and another Excellent experience!
This was a birthday present for my sister in law who is Really difficult to buy for- this selection of Lanzarote delicacies is Perfect!
Delivery was spot on
Really delighted Thank You!!!

29 November 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you Sue for your super review and it's great to hear we made birthday present shopping easier for you for your sister-in-law :) We hope she likes her present and we wish her a Happy Birthday too.
Best wishes, Angela

Rated 5 out of 5 stars

Ordered wine and it arrived within a…

Ordered wine and it arrived within a couple of days - very efficient service.

28 November 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you for your excellent review Angela.
We hope you enjoy your Lanzarote wine from the comfort of your home.
Best wishes,
Angela

Rated 5 out of 5 stars

Amazing service

Amazing service from Wine Shop Lanzarote

20 November 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you Morag for your excellent review.
We hope you enjoy your purchase.
Best wishes, Angela

Rated 5 out of 5 stars

Brilliant service

Brilliant service, prompt delivery

17 November 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you for your excellent review.
We hope you enjoyed your purchase.
Best wishes, Angela

Rated 5 out of 5 stars

All good

Easy to order and delivered on time. Thank you

16 November 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thanks Deborah for your super review.
We hope you enjoyed your purchase. Best wishes, Angela

Rated 5 out of 5 stars

Excellent wines, great choice

It was very easy to find what I wanted on the website with an excellent selection of Lanzerote wines. A great treat to get the delivery of some truely excellent wines in plenty of time for Christmas and a great way to bring back memories of our fantastic holiday in Playa Blanca.
Couldn't be happier with the reliable service provided by the Wine Shop Lanzarote.

31 October 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Many thanks Clive for your fantastic review.
We are happy that we can bring a piece of Lanzarote to you at home.
We hope you enjoy your wines.
Best wishes,
Angela

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