Windowz.it Reviews 

422
•
TrustScore 5 out of 5

4.8

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Company details

  1. Janitorial Equipment Supplier

Written by the company

Con 30 anni di esperienza nel settore di nicchia dei 'window cleaner' (professionista nel lavaggio di vetri), Windowz mette a disposizione la propria conoscenza volentieri. Ha introdotto sul mercato Italiano prodotti ed attrezzature specifiche per la pulizia dei vetri, permettendo ad altri di specializzarsi in questo settore distinguendosi. Sono disponibili vari corsi di formazione come 'window cleaner' ma anche per chiunque abbia bisogno di consulenza specifica. 'Non vendiamo consigli ma offriamo consulenza.'


Contact info

4.8

Excellent

TrustScore 5 out of 5

422 reviews

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1-star

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4.8

All reviews

(422)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Technopad

I ordered a pad holder here .
I live in the netherlands and from italy it was there real fast .
And the product is great 👍🏻

10 July 2023
Rated 4 out of 5 stars

Easy to use website

Easy to use website. Bit slow to react when typing though. Screen refresh needs speeding up.

21 May 2023
Windowz.it logo

Reply from Windowz.it

Thank you for your review. You are right and this is why we are working on our website to make it quicker and easier. Stay tuned!

Rated 1 out of 5 stars

I don’t spesk italian and I haven’t yer…

I don’t spesk italian and I haven’t yer got the package.

17 May 2023
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Reply from Windowz.it

Dear Tuija,
I am really sorry to hear about this. We speak Italian, English, German and French and we understand Spanish as well: you can choose any language you like.
We have looked into the matter and your parcel is in Finland at the parcel center, which means it is going to be delivered soon.
Unfortunately for Finland it takes a while to get to our customers and it has happened before, it is something beyond our control. But we do keep an eye over each single shipment and if anything goes wrong we are ready to send the order again or refund the customer (on choice).

I am writing an email to you so that you can see the full tracking of the parcel. Do not worry, we are a serious and safe company and we will take care of anything that may happen as customer satisfaction is our main goal.
Thank you for bringing this matter to our attention.

Rated 2 out of 5 stars

Its takes service way to long to reach…

Its takes service way to long to reach to stuff. Way to long!

3 May 2023
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Reply from Windowz.it

Dear Mr Natanni,
thank you for bringing this matter to our attention, however I would like to point out the followings:

- we immediately sent the package as we received your bank transfer (same day): May 4th
- parcel n.1 was delivered on May 8th and parcel n.2 was delivered on May 10th: taking into consideration there was a weekend in between, this is a standard time with any shipping company within Europe.

PLUS:

- we have been in contact almost every day during and after the purchasing process
- we assured you each time and gave any information we could

Again, we are sorry our service disappointed you, we very much hope the shipping company can be faster next time, as this is out of our control.

Rated 5 out of 5 stars

Very fast sending

Very fast sending, high quality equipments

5 February 2023
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Reply from Windowz.it

Thank you for taking time to write your review. We hope to support you again soon.

Rated 5 out of 5 stars

Thank you for all your help,

Thank you for all your help,
The new part I got is excellent and arrived alot sooner than I expected so thank you once again, Sean from splashandshine window cleaning Northern Ireland.

16 December 2022
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Reply from Windowz.it

Thank you, Sean. Anytime! We're always here for professionals like you.

Rated 5 out of 5 stars

Recomend

First time buying on this shop and got really satisfied with prices. I have contacted them via WhatsApp with some problems i had with the website and they answer in the space of 1 hour.
Totally recommend buying from the shop.

1 August 2022
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Reply from Windowz.it

I remember the messages and the problem. Glad you were statisfied and that we got it sorted out quickly. Thank you for the nice review.

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