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Window Nation - Cleveland Reviews 

336
TrustScore 4.5 out of 5

4.5

Millcreek Boulevard 23000, 44122 Highland Hills, Ohio, US


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See what reviewers are saying

Rated 1 out of 5 stars

Avoid at all cost, The salesman David Roberts arrived earlier in the day the first time and i informed him that i will need to reschedule the appointment. The saleman than showed up poun... See more

Company replied

Rated 5 out of 5 stars

Overall very good expierence. Kenny answered all our questions throughout the project of whole house windows and patio doors install without hesitation. We understood what to expect before, during an... See more

Company replied

Rated 5 out of 5 stars

Consistsnt communication about what going to happen next. Excellent price for my pocket, and window install was fast ,easy and wonderful people working not smoking or talking so much. Im very pleased... See more

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Rated 5 out of 5 stars

Good install experience. Over 20 new windows and sills look great. Windows shipped a bit early and install happened very shortly after that. The install crew answered questions and was very respect... See more

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Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Cleveland

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • Millcreek Boulevard 23000, 44122, Highland Hills, Ohio, United States

  • 216-464-4141
Promotion box for Window Nation - Cleveland

Window Nation

Elevating homes every day

4.5

Excellent

TrustScore 4.5 out of 5

336 reviews

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4.5

All reviews

(336)

3,888 reviews in the last 12 months

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Rated 4 out of 5 stars

Window Nation Honored their Warrenty

Window Nation was tasked with applying new siding to our home. The siding in the dormer area came completely off and in several areas it began to slide. Window nation came out and attached/replaced several pieces. Do to the delay in supplies they were not able to complete the work. As soon as the supplies are in we are assured that they will complete the job. The technicians were very nice and professional. They explained the process before they started and went over the work after they were finished. They even addressed some areas we did not see. We look forward to the completion of the job.

14 October 2025
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Reply from Window Nation - Cleveland

We appreciate you sharing your experience. We're glad the technicians were professional and thorough while addressing your siding. We regret the delay due to supply issues and will finish the job as soon as possible. We look forward to completing the work for you.

Rated 5 out of 5 stars

Smooth professional experience.

The Windows are top quality and the install only took 4.5 hours for 10 windows. The people I dealt with were all great and the cleanup was perfect.

22 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that you are pleased with the quality of our windows and the quick installation. We appreciate your recognition of our team's work and the cleanup.

Rated 5 out of 5 stars

No fuss no mess

No fuss no mess. They did the install quickly, neatly and professionally

24 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the installation was quick, neat, and professional. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

The guys were very curteous very…

The guys were very curteous very professional and they also made sure everything was cleaned and left things in order. Overall the experience for me as a customer was par excellent 👌. I appreciated their prompt attitudes and experience. Very sharp hardworking, and caring professionals. 👏

23 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that you found our team courteous and professional. We appreciate your recognition of their hard work and dedication to ensuring a clean and orderly environment. Thank you for your excellent feedback!

Rated 5 out of 5 stars

Installers were very professional

Installers were very professional

21 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that our installers were professional. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Quality affordable product

Quick service, honest prices. Quality product and finishing.

14 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that you found our service quick, our prices honest, and our product and finishing of high quality. Thank you!

Rated 5 out of 5 stars

The installers were terrific

The installers were terrific. They were quiet courteous, efficient. Cleaned up after themselves inside and outside. I recommend them totally.

20 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that our installation team provided such a positive experience. It's great to know they were respectful, efficient, and tidy. Thank you for your recommendation!

Rated 5 out of 5 stars

They explained everything clearly so l…

They explained everything clearly so l can understand

23 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that everything was explained clearly for you. Thank you for your positive feedback!

Rated 5 out of 5 stars

The windows look terrific!

The windows look terrific!

23 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that you think our work is terrific! Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Great Experience

The crew showed up at appointed time. The three were very organized and efficient. They were very careful about my property to avoid any damage. They were quiet and communicative as needed. They cleaned up as the work progressed. Clearly they were well trained and had worked for WN for sometime. When they were finished, asked me to inspect their install. They cleaned and vacuumed everything. The lead installer then explained the paperwork he was asking to be signed and presented the final invoice for payment.

22 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the crew was organized, efficient, and respectful of your property. It's great to know they were communicative and thorough with the cleanup. We appreciate your feedback on their training and attention to detail during the installation.

Rated 5 out of 5 stars

I can see clearly now...

Team was very knowledgeable about the install, friendly, welcomed questions, on time and went directly to work, efficient- did an overall great job!Of even more importance, the supervisor returned because i had concerns with color match and touchup which he remedied quickly and much to my satisfaction- he was super! Thank you gentlemen- my cats can finally see clearly what's outside!

22 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the team's knowledge and efficiency impressed you! We appreciate you highlighting the supervisor's prompt attention to your color match concerns. We're glad we could resolve it to your satisfaction and that your cats now have a clear view!

Rated 1 out of 5 stars

Absolutely horrible quality of windows…

Absolutely horrible quality of windows and their customer service is even worse. It’s been a whole year experience from hell from dealing with their installers who were not professional who talk like sailors in the front yard to dealing with their incompetent customer service talking to 10 different people to try to get something figured out when I had multiple problems with cracked windows window locks not locking etc. do not buy from them. The quality of Window that they are sellingis not the same as you get.

22 October 2025
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Reply from Window Nation - Cleveland

We regret to hear about the issues you faced, from unprofessional installer behavior to multiple window defects and customer service difficulties. We appreciate you bringing this to our attention. We'll review your feedback to improve our products and service.

Rated 1 out of 5 stars

The service person that came to the…

The service person that came to the house was very pleasant and helpful.
When I called in with the original issue I was very clear on what was wrong and what was needed... The lock for the door completely broke off.... I can't understand why the part wasn't ordered at that original call. So now I'm still waiting and I still have a door that doesn't lock.

22 October 2025
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Reply from Window Nation - Cleveland

We appreciate your feedback and are glad the service person was helpful. We apologize that the necessary part wasn't ordered during your initial call, and we regret the inconvenience of the delay and the door not locking. We're looking into this to prevent similar issues.

Rated 5 out of 5 stars

Prompt

Prompt, professional. Amount of trash to be removed was surprising. The crew did an excellent job on clean up. Was informed of the process prior to work and walked through the features after completion.

16 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the service was prompt and professional. We appreciate that the crew's cleanup met your expectations and that the process was clearly communicated. Thank you for your positive feedback!

Rated 5 out of 5 stars

They came in they work professionally…

They came in they work professionally They got the job done quickly They cleaned up after themselves. They walked us through the windows as soon as they were done. No complaints friendly installers.

14 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the installation process was smooth and efficient. It's great to know that our team was professional, thorough, and friendly. Thank you for your positive feedback!

Rated 5 out of 5 stars
Window Nation - Cleveland logo

Reply from Window Nation - Cleveland

We're happy to hear that the installation crew met your expectations. Thank you for your positive feedback; we appreciate it greatly.

Rated 5 out of 5 stars

The crew were very professional

The crew were very professional, knowledgeable, on time and performed quality work. The process was very simple and the windows look great!

20 October 2025
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Reply from Window Nation - Cleveland

We're happy the crew's professionalism and expertise made the process simple and resulted in quality work and great-looking windows. Thanks for your feedback!

Rated 5 out of 5 stars

The four young men who came to install…

The four young men who came to install my windows were so amazing! They were polite and considerate. I couldn’t have asked for a better experience. They worked hard all day installing 20 windows and when they finished you would have never known they were there. They cleaned everything up. The windows are beautiful.

20 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the installation team provided such a positive experience! It's wonderful to know they were polite, considerate, and left your home clean after installing your beautiful new windows. Thank you for sharing your feedback.

Rated 3 out of 5 stars

We received our installation which the…

We received our installation which the supervisor had to come out to complete! He was wonderful! However, I do not feel our installer would have corrected the problems.

15 October 2025
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Reply from Window Nation - Cleveland

We appreciate your feedback and are sorry the installation wasn't seamless. We're glad the supervisor resolved the issues. Your comments help us improve our service.

Rated 5 out of 5 stars

Very good customer service

Very good customer service

4 October 2025
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Reply from Window Nation - Cleveland

We are happy to hear that you had a positive experience with our customer service. We appreciate your feedback!

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