Windmill Guitars Reviews 296

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, particularly the guitars, and appreciate the excellent service provided by the staff, who are described as helpful, knowledgeable, and friendly. People also highlight the efficient and prompt delivery service, noting that items arrive as described and well-packaged. The retail experience is frequently mentioned as positive, with many enjoying the relaxed atmosphere and the opportunity to try out instruments without pressure. However, some customers also noted minor issues, such as an initially faulty power supply included with a pedal, or a guitar being heavier than expected. A few people also mentioned waiting for delivery due to customs processes.

What people talk about most

Product

Users describe positive interactions with the product. Customers consistently praise the high quality and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff, particularly Simon,... See more

Delivery service

Consumers consistently report positive experiences with delivery service. Many reviewers praise the fast... See more

Retail

People report positive experiences with retail. Customers consistently praise the shop as brilliant,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered from Italy two Montypresso's items (impossible to find in my country) on sunday 21 of december, they shipped immediately on monday 22: they soon sent me a tracking code. Now i'm just waiting... See more

Rated 5 out of 5 stars

I have been looking for a maple backed acoustic but all I could find were Jumbos. I chanced upon a E16ss-tc being sold by Windmill. I asked some questions which Simon answered promptly and also provid... See more

Company replied

Rated 5 out of 5 stars

Windmill Guitars is a gem of a guitar shop located in Bangor, stocking new, rare and used guitars. It's an Aladdin's cave of treasures. Simon was very helpful and quick at sourcing a guitar for my son... See more

Company replied

Rated 5 out of 5 stars

Bought my first electric guitar here and had a superb experience. The owner was relaxed but clearly knowledgeable, and there was never any pressure or hard sales pitch. I really appreciated being able... See more


Company details

  1. Guitar Store

Written by the company

Northern Ireland's leading independent guitar shop - Official stockist of Eastman Guitars, Avalon Guitars, Maybach and More. Quality preloved and vintage guitars also stocked. Guitars bought and sold #WindmillGuitars


Contact info

4.9

Excellent

TrustScore 5 out of 5

296 reviews

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Rated 5 out of 5 stars

Fantastic Team, Fantastic products at great prices

Fantastic Team, Fantastic products at great prices with a Fast & Friendly service to boot. I am happy to recommend Windmill Guitars to any new, potential customers. You won’t be disappointed. 😎🎼🎸❤️👏👏👏

24 January 2026
Windmill Guitars logo

Reply from Windmill Guitars

Cheers Shaun #WG

Rated 5 out of 5 stars

Totally reliable,first class service…

Totally reliable,first class service ,each and every time and guitar exceeded expectations,highly recommended.

16 January 2026
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Reply from Windmill Guitars

Thanks for your continued custom Alan - enjoy that little Tokai #WG

Rated 5 out of 5 stars

Ordered from Italy two Montypresso's…

Ordered from Italy two Montypresso's items (impossible to find in my country) on sunday 21 of december, they shipped immediately on monday 22: they soon sent me a tracking code. Now i'm just waiting for the delivery.
I'm sorry for my poor English, thank you Windmill Guitars.

21 December 2025
Rated 5 out of 5 stars

Great service

On this occasion only purchasing a gift voucher but staff member very pleasant
I came here for the voucher as a guitar had already been purchased from this store and again the staff member had been extremely helpful giving advice on purchase

9 December 2025
Rated 5 out of 5 stars

Bought my first electric guitar here…

Bought my first electric guitar here and had a superb experience. The owner was relaxed but clearly knowledgeable, and there was never any pressure or hard sales pitch. I really appreciated being able to try out different guitars in a comfortable, laid-back area of the shop — it made choosing the right one so much easier. Highly recommend Windmill Guitars for anyone looking for a welcoming place to explore and buy their first (or next) guitar. Please support your local businesses!

11 November 2025
Rated 5 out of 5 stars

Windmill Guitars is a gem of a guitar…

Windmill Guitars is a gem of a guitar shop located in Bangor, stocking new, rare and used guitars. It's an Aladdin's cave of treasures. Simon was very helpful and quick at sourcing a guitar for my son. The visit to the shop to collect the guitar was fun, friendly and a pleasant buying experience. Highly recommended.

18 October 2025
Windmill Guitars logo

Reply from Windmill Guitars

Many thanks Gareth - glad we could help you out! #WG

Rated 5 out of 5 stars

Thankyou Windmill Guitars

A great overall experience using Windmill Guitars. Communication and speed to get order out and posted to my front door in Republic of Ireland was excellent. I look forward to the next transaction and would highly recommend.

15 October 2025
Rated 5 out of 5 stars

Great company - nice one!

Always scary buying a guitar online. Company was spot on. Very responsive - guitar arrived as described and very well packaged! Nice one guys!

11 October 2025
Windmill Guitars logo

Reply from Windmill Guitars

Thanks Scott - appreciate the business. Hope we can help you again soon. #WG

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