WINCLOUD Reviews 

5
•
TrustScore 2.5 out of 5

2.7

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Company details

  1. Software Company

Written by the company

WinCloud is an intuitive and powerful hotel and hospitality software revolutionizing how businesses manage properties of different sizes and types in single or multiple locations. With over 2,500 installations across properties in 10+ countries worldwide, WinCloud offers cost-effective and customizable property management solutions from a single platform. Among the features offered are front office operations, simplified F&B solutions, material management, financial accounting and banqueting. WinCloud helps businesses focus on growth and expansion while seamlessly handling the automated day-to-day running at all locations. Since its inception, WinCloud has been steadily expanding its operations and customer base worldwide. Contact us or leave us a message here, and we will work with you to design a complete PMS that can work wonders for your operations.


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2.7

Poor

TrustScore 2.5 out of 5

5 reviews

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2.7

All reviews

(5)

1 review in the last 12 months

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Rated 1 out of 5 stars

the extremely poor support and delayed response from the Wincloud team.

We would like to express our serious concern regarding the extremely poor support and delayed response from the Wincloud team.

Despite multiple attempts to reach out, we had to make repeated calls just to get a response from your representatives. Even after explaining the issues, resolutions were either significantly delayed or not properly addressed, which further led to new issues being created in the system.

We have also sent numerous emails, however, there has been no proper follow-up or ownership taken from your end. This lack of timely support is directly impacting our daily operations and causing unnecessary inconvenience to our resort.

Such service levels are highly disappointing, especially when smooth system functioning is critical for hotel operations. We expect prompt action, accountability, and a dedicated resolution to all pending issues at the earliest.

Kindly treat this matter as urgent and ensure immediate improvement in your service standards.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Wincloud PMS is an excellent property management software that is both feature-rich and cost-effective

Wincloud PMS is an excellent property management software that is both feature-rich and cost-effective. We are always looking for ways to optimize our operations and reduce costs, and Wincloud PMS has been an excellent solution for us.

One of the best things about Win cloud PMS is its affordable pricing. The software offers a variety of pricing plans to fit the needs and budget, making it accessible to both small and large operations.

And its incredibly easy to use and user-friendly. It doesn't require any technical expertise to operate, and we were able to get up and running quickly.

28 March 2023
Unprompted review
Rated 5 out of 5 stars

very good software,

1 March 2023
Unprompted review
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Reply from WINCLOUD

"Thank you so much, Ashok! We really appreciate you taking the time to share your feedback and we're glad to hear that you find our software to be very good. If you have any further comments or suggestions, please don't hesitate to let us know. Thanks again for your support!"

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