Winbeast Reviews 

378
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 325 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the wide selection of games, especially slots, finding the site fun and engaging. A significant number of users also report fast and efficient withdrawal processes, with some receiving payouts within 24 hours. Several people commend the helpful and responsive customer support. Conversely, a small portion of people felt dissatisfied with payment issues, reporting difficulties with withdrawals. Others experienced payout delays due to manual approval or daily limits. Some also reported unresponsive customer service, particularly for account closure, and expressed general dissatisfaction.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting issues with withdrawals, such as funds being... See more

Website

People report ambiguous experiences with website, with some customers finding it to be a good site with... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising the quick response times... See more

Product

Reviewers highlight ambiguous aspects of the product, with many praising the good selection of games, fast... See more

Response time

Users describe ambiguous interactions with response times, with some customers praising quick responses in... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Large choice of games on slots but unfortunately no football bet options- pay out is good if you ever win! Not as many checks as other sites!

Company replied

Rated 3 out of 5 stars

Big choice of slots but very difficult to win- I have deposited over £500 yet only once had the opportunity to cash out £200 - minus exchange rate bank fees!

Company replied

Rated 3 out of 5 stars

Like all casinos the house usually wins. However, good games & you're OK if you drop lucky???

Company replied


Company details

Written by the company

WinBeast Casino is an online gambling platform suitable for both new and experienced players. It offers a wide selection of games, along with convenient payment methods and helpful customer support. Players can benefit from welcome bonuses and regular weekly promotions. The casino also has a VIP program with perks such as free spins, cashback, and cash rewards. Overall, it provides a solid and easy-to-use gaming experience.


Contact info

3.4

Average

TrustScore 3.5 out of 5

378 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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3.4

All reviews

(378)

377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Verry good..the Pay system is perfect

29 May 2026
Unprompted review
Winbeast logo

Reply from Winbeast

Dear Melanie,

Appreciate you taking the time to write this.

Keeping transactions smooth is something we focus on, so it’s good to know it’s working well for you.

Best regards,
Winbeast Casino Team

Rated 5 out of 5 stars

Is relly good cansino with nice games

Is relly good cansino with nice games. And there is fast answer from support.

29 May 2026
Unprompted review
Winbeast logo

Reply from Winbeast

Dear Izzy,

It's great to see you're enjoying the games and that our support team was quick to help. That combination matters a lot to us.

Kind regards,
Winbeast Casino Team

Rated 5 out of 5 stars

Great selection of games

Great selection of games. Quick payouts

28 May 2026
Unprompted review
Winbeast logo

Reply from Winbeast

Dear Amy,

Nice to hear you’re enjoying the variety and speed. That’s exactly the kind of experience we want to offer.

Have fun playing.

Best regards,
Winbeast Casino Team

Rated 5 out of 5 stars

Good choice of games and fast withdrawal

Good choice of games and fast withdrawal

27 May 2026
Unprompted review
Winbeast logo

Reply from Winbeast

Dear Customer,

Thanks for your feedback.

A solid game selection and smooth payouts are exactly what we aim to deliver.

Glad that’s been your experience.

Best regards,
Winbeast Casino Team

Rated 1 out of 5 stars

Awful and pry on the vulnerable

Awful and pry on the vulnerable. I have asked numerous times to close my account. A manager will be in touch they say. The only time the manager communicated is via email to offer me more free spins and encouraging more deposits.
Since requesting this closure, I have made more deposits and lost even more money. There is never anyone in “that department” to contact you.
No responsible gaming is set up to help the gambling addicts, they just push you more. ******Avoid*****

22 May 2026
Unprompted review
Winbeast logo

Reply from Winbeast

Dear Tara,

Thank you for your feedback.

We take your comments regarding responsible gaming and account closure with the utmost seriousness, and we are deeply concerned to hear about your experience.

We would like to firmly state that we do not tolerate pushing or encouraging deposits for players who have explicitly requested to close their accounts due to gambling concerns.

We strictly adhere to regulatory rules regarding responsible gaming, and it is our absolute policy to act on deactivation requests immediately to protect our players. If there was any breakdown in communication or an automated promotion was sent incorrectly, we want to investigate this internally right away.

Please contact our support team via live chat or email, stating clearly that you require a permanent block due to responsible gaming.

Best regards,
Winbeast Casino Team

Rated 5 out of 5 stars

Good site paid out within 24 hours…

Good site paid out within 24 hours sometime it within 2 hour

20 April 2026
Unprompted review
Winbeast logo

Reply from Winbeast

Dear Samantha,

Good to see your experience. Speedy payments are something we take seriously. Glad that worked out well for you.

Kind regards,
Winbeast Casino Team

Rated 1 out of 5 stars

Fast pay outs at first but then will…

Fast pay outs at first but then will not pay out I sent all the documents they asked for but still would NOT pay out quick enough in taking your money discusting site please stay away there are better sites also it's very hard to close account

18 May 2026
Unprompted review
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Reply from Winbeast

Dear Sandra,

Thank you for your feedback. We would like to directly address your concerns regarding withdrawals, verification, and closing your account.

When it comes to payouts and the verification process, we strictly follow established regulatory standards and requirements. We never withhold legitimate player funds without cause. If you are facing difficulties with your documents, our team is completely ready to assist you and explain any details needed to complete the process.

Regarding account closure, we treat these requests with the utmost seriousness, adhering firmly to responsible gaming and regulatory rules. If you are experiencing any trouble getting your account closed, we are fully open to reviewing your case immediately.

Please reach out to our support team directly so we can look into your situation and help you sort this out as quickly as possible.

Best regards,
Winbeast Casino Team

Rated 1 out of 5 stars

It is a scam.

It is a scam.

Sended on different dates e-mails about blocking my account.

Everytime they send you the same message:

We are currently experiencing a technical issue that is temporarily preventing account closures. I understand this is frustrating and not the response you were hoping for, and I sincerely apologize for the inconvenience.

I don’t thrust them!

*26/5* update: This message you will receive for weeks, after more then 5 attempts:

Thanks for waiting, Kinsley is here.

We are currently experiencing a technical issue that is temporarily preventing account closures. I understand this is frustrating and not the response you were hoping for, and I sincerely apologize for the inconvenience.

I completely respect your decision. In the meantime, the best option would be to avoid visiting or logging into the site while we work on resolving the issue.

We truly appreciate the time you’ve spent with us, and I want to make sure that even your final experience with us is handled with the respect and care you deserve.

Cheers,
Kind regards,

20 May 2026
Unprompted review
Winbeast logo

Reply from Winbeast

Dear Stefan,

Thank you for bringing this to our attention. We take all requests regarding account closures with the utmost seriousness.

We do not tolerate any form of unfair practice, and we want to assure you that we are investigating this matter internally to ensure it is fully resolved.

We kindly ask you to contact our support team. We want to make sure your request is processed properly and without any further delay.

Best regards,
Winbeast Casino Team

Rated 1 out of 5 stars

Absolutely disgusting site RTP is zero…

Absolutely disgusting site RTP is zero RNG is rigged. Iv been trying to shut this site for 5 days they won't shut it. Absolutely disgusting live chat. Please do not play on this site . It's the worst ever. It's been 4 weeks now and my account is still open these scammers won't shut it iv asked 20 times iv emailed them but thay won't shut it. Please do not play here

20 May 2026
Unprompted review
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Reply from Winbeast

Dear Andrew,

Thank you for your feedback. We would like to address your concerns regarding our games and the account closure process directly.

When it comes to the games, all outcomes are completely based on chance. We only host licensed software providers, and every game operates on a certified Random Number Generator (RNG) to ensure fair and random results that align with standard Return to Player (RTP) percentages.

Regarding your request to close your account and your experience with our live chat, we take these matters very seriously. We strictly adhere to player safety regulations and want to assure you that we do not intentionally delay these requests.

If you are facing difficulties with our support chat, please contact us directly via email. Our team is fully ready to look into your situation internally and ensure your account is handled properly and immediately.

Best regards,
Winbeast Casino Team

Rated 2 out of 5 stars

Deposist

Sometimes the deposits are coming through like butter its instant on my balance but most of the time i have to wait 1-3 days thats not how it works if you want to play the deposit should be instant on your balance and also for the payouts sometimes it takes 5 minutes bust most of the time you have to wait very long

20 May 2026
Unprompted review
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Reply from Winbeast

Dear Matthijs,

Thank you for sharing your experience with us.

On our end, we process all transactions as quickly as possible. However, payment providers sometimes require additional processing time, which unfortunately can cause delays beyond our control.

We're grateful for your honest feedback and will continue working to enhance our service.

Best regards,
Winbeast Casino Team

Rated 1 out of 5 stars

Failure to process account closure and breach of social responsibility codes

I am writing to formally complain that my request to close my account has not been processed. I first requested a permanent account closure three days ago, on 17/05/2026.Despite this explicit request, my account remains fully active. I am still capable of depositing funds, and I am continuously receiving marketing emails offering bonus deals.Under the UK Gambling Commission (UKGC) Licence Conditions and Codes of Practice (LCCP) – which incorporates principles backed by organisations like GamCare – operators must act on self-exclusion and account closure requests immediately. Marketing materials must cease as soon as a restrictive action is requested. Allowing me to deposit and targeting me with incentives after a closure request is a severe breach of your social responsibility obligations.Please take the following actions immediately:Permanently close my account and block all deposit capabilities.Remove my details from all marketing, promotional, and bonus distribution lists.Refund any deposits made after my initial request on 17/05/2026.Provide written confirmation once these actions are complete.If this is not resolved immediately, I will escalate this matter directly to the UK Gambling Commission and the Independent Betting Adjudication Service

27/05/2026.

I am writing to formally reject your response. Your handling of my situation demonstrates a severe failure to uphold basic responsible gambling standards.I contacted your team daily via both email and live chat. Despite these continuous requests, it took over 10 days for my self-exclusion to be processed. A self-exclusion request should be actioned instantly to protect vulnerable players. It should never involve a 10-day delay during which a customer is still permitted to deposit and gamble.Furthermore, your marketing team continued to target me with bonus offers throughout this period. Most alarmingly, a customer service representative actively attempted to exploit my situation by asking if I "definitely" wanted to self-exclude, offering me 100 free spins to stay instead. Offering gambling incentives to a customer who is actively trying to self-exclude is predatory and unacceptable.Your company has failed in its regulatory duty of care and displays highly questionable ethics. I expect this matter to be escalated immediately to a senior manager. I require a formal review of my account, an acknowledgment of these systemic failures, and a full refund of all deposits made during the 10 days after my initial request.If this is not resolved satisfactorily, I will escalate this complaint directly to the relevant licensing authority and gambling commission.I look forward to your prompt response.

17 May 2026
Unprompted review
Winbeast logo

Reply from Winbeast

Dear Dan,

Player well-being and safety remain a priority for us, and requests related to account restrictions, self-exclusion, or permanent closure are never intentionally ignored.

If you are still experiencing difficulties or believe your request has not been fully addressed, we kindly ask you to contact our support team directly.

Kind regards,
Winbeast Casino Team

Rated 1 out of 5 stars

&40 spent did not let me withdraw a…

&40 spent did not let me withdraw a penny and not a single bonus on £1 spins and f all on the free spins will be closing my account asap

19 May 2026
Unprompted review
Winbeast logo

Reply from Winbeast

Dear Customer,

Thank you for your feedback. We would like to clarify that when it comes to withdrawals, everything is handled in strict accordance with our terms and conditions. We never hold onto or restrict player funds without valid reasons, such as pending verification or uncompleted wagering requirements.

Regarding the game sessions and bonuses, all outcomes are completely random and run on certified software, meaning we cannot influence the results or the frequency of bonus features.

Our team is fully ready to process your request immediately. Please contact our support team directly so we can assist you with the closure or look into your transaction history.

Best regards,
Winbeast Casino Team

Rated 1 out of 5 stars

Do not play on this casino

Do not play on this casino. I requested to permanently close my account weeks ago, but they continue to claim they are unable to do so due to “technical problems.” Despite this, there are virtually no gambling restriction tools available to protect vulnerable users.
For anyone struggling with gambling addiction, this is extremely concerning and irresponsible.
I’m also based in the UK, and from my understanding they should not even be allowing UK users to gamble on their platform.
Please stay far away from this casino. In my opinion, WinBeast appears highly untrustworthy and potentially fraudulent. Also to note I've been trying to deal with this over email and I have complete silence from them

30 April 2026
Unprompted review
Winbeast logo

Reply from Winbeast

Dear Brad,

Thank you for your feedback. We would like to firmly state that we do not support or tolerate any form of fraudulent activity, and we operate strictly within the regulatory framework.

We take your comments regarding player protection with the absolute highest seriousness. While our support team is fully available to manually assist players with setting limits, imposing restrictions, or processing permanent account closures, we are investigating your experience regarding the technical issues and email delay internally as a matter of urgency.

If you are struggling with gambling, your safety is our priority. We strongly advise reaching out to our live support chat immediately so we can prioritize and finalize your account closure manually without any further delay.

Best regards,
Winbeast Casino Team

Rated 5 out of 5 stars

Great site love it

Great site love it

19 May 2026
Unprompted review
Winbeast logo

Reply from Winbeast

Dear Shannon,

Thanks for the 5 stars!

We're happy you're enjoying everything here.

Best regards,
Winbeast Casino Team

Rated 3 out of 5 stars

Great games

Great games

16 May 2026
Unprompted review
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Reply from Winbeast

Dear Paul,

Thanks for sharing your thoughts with us.

It's encouraging to know our gaming library hits the mark for you.

We notice the 3-star rating though, so we'd love to know what could make your overall experience even better with us.

Warm regards,
Winbeast Casino Team

Rated 5 out of 5 stars

Good,quick payment Good customer service

18 May 2026
Unprompted review
Winbeast logo

Reply from Winbeast

Dear Mirela,

Thank you for the perfect rating!

It's great to see our cashout process and support team are delivering exactly what you need. We work hard to keep everything running efficiently behind the scenes.

Your feedback really motivates us to maintain these high standards!

Kind regards,
Winbeast Casino Team

Rated 5 out of 5 stars

I am happy with Winbeast casino

I am happy with the slots and the promotions i got from the company. Speaking with the service team helped me het exacly what i was looking for. I do recomend others to play at Winbeast.

18 May 2026
Unprompted review
Winbeast logo

Reply from Winbeast

Dear Rhoda,

We're thrilled to see that perfect rating from you!

It's wonderful to know our gaming library hits the mark and that our reward system delivers exactly what you're looking for. Our support crew takes real pride in connecting players with the right opportunities.

Your recommendation means the world to us and shows we're on the right track.

Kind regards,
Winbeast Casino Team

Rated 5 out of 5 stars

Is one of the best app for downloading…

Is one of the best app for downloading in your phone

15 May 2026
Unprompted review
Winbeast logo

Reply from Winbeast

Dear Esteban,

Thank you for the 5-star rating!

Knowing that our app delivers such an impressive experience right in your pocket really energizes our entire team.

Best Regards,
Winbeast Casino Team

Rated 5 out of 5 stars

Easy withdrawals

Easy withdrawals. Vip managers always help

16 May 2026
Unprompted review
Winbeast logo

Reply from Winbeast

Dear Mark,

Good to hear the VIP support is working well for you.

We keep our payment system streamlined so players can focus on what matters.

Your managers are there when you need them.

Kind regards,
Winbeast Casino Team

Rated 5 out of 5 stars

Great casino easy access variety of…

Great casino easy access variety of games

16 May 2026
Unprompted review
Winbeast logo

Reply from Winbeast

Dear Robert,

Appreciate you taking the time to write this.

Keeping things accessible while offering solid variety is something we focus on.

Sounds like our setup is working well for you.

Kind regards,
Winbeast Casino Team

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