I want to warn everyone about this casino! I won €34,000 there, but not a single cent was paid out! My withdrawal was denied with fabricated excuses! Overburdened finance department, external financia... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
AVOID Currently sat with 2 pending withdrawals 1 for £2500.00 and the other for £2400.00. My account is fully verified and they’re not paying me out my winnings. Been sat in queue over 24 hou... See more
Ive been using this site and enjoying the games, and withdrawals have been fast. Support very good. I had a good win yesterday of £6000 ish and so far not received my winnings whilst all previous cash... See more
I have had £5,000 of pending withdrawals for 48 hours. I was told there is a queue for withdrawals and withdrawl size and account balance will not make a difference. I am a VIP member so I apparen... See more
Company details
Written by the company
WinBeast Casino is an online gambling platform suitable for both new and experienced players. It offers a wide selection of games, along with convenient payment methods and helpful customer support. Players can benefit from welcome bonuses and regular weekly promotions. The casino also has a VIP program with perks such as free spins, cashback, and cash rewards. Overall, it provides a solid and easy-to-use gaming experience.
Contact info
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Attention for Simon account manager,
Attention for Simon account manager,
Thank you very much for all your support and assistance.
I would like to take the opportunity to say that Simon is an outstanding Account Manager. His professionalism, responsiveness, and commitment to resolving customer queries are exceptional.
He is always quick to respond, provides clear and helpful support, and genuinely goes the extra mile to ensure that issues are resolved efficiently.
I hope this feedback is helpful to others using the site and highlights the high level of customer support available.
Many thanks again for all your help, Simon.
Kind regards
Lee

Reply from Winbeast
FAKE CASINO
FAKE casino
SCAMMERS with no license to accept any deposits anywhere around the globe
They keep your deposits and winnings
Be very CAUTIOUS about this SCAM site operating as a casino to ROB you of your money
BE CAREFUL PLEASE
I have managed to get CHARGEBACK refunds on deposits from my bank for non delivery of goods
I did this because they WITHHELD my WINNINGS that I won with my own money as I never play with bonuses and they DID NOT PAY any of my winnings to me

Reply from Winbeast
I am not one for writing reviews…
I am not one for writing reviews however I have never came across a gambling website as bad as this one. 0 withdrawals after several deposits. None of the games bonus and when you build your coins up it throws you off so you have to start over again. At not one point was I up in any profit. This website is a complete scam!

Reply from Winbeast
More then 30 hours ago I did a witdraw…
More then 30 hours ago I did a witdraw of 2200 and it is still on pending a witdraw at this casino usually takes 6 hours I will keep you guys updated when the money has been send I will put in 5 stars..
'
Update today still not recieved it.

Reply from Winbeast
Scammers
Scammers, waiting 3 days for withdrawal approval. All my documents were verified and accepted. They are staling and lying, looking for way to avoid payout and hoping I will cancel withdrawal. DO NOT PLAY THIS CASINO, THEY DO NOT HAVE ANY LICENCE VISIBLE ON THEIR PAGE AND WHEN YOU ASK FOR IT, THEY SAY IT IS TEHNICAL ISSUE AND THAT THEY WILL PUT IT SOON. AVOID TO SAVE YOUR MONEY.

Reply from Winbeast
It pays sometimes
It pays sometimes really good but most of the time i lose

Reply from Winbeast
Ok so i was sent an text saying they…
Ok so i was sent an text saying they had tried to contact me 3 times as i was a winner!. I clicked the link and it sent me straight to their casino site!.. i then went to support that said.. it wasnt them that sent the message!.. i asked why somebody else would send me a message that directed me to their page!. Wont answer. This is a scam casino!!!! Do not use Win Beast..

Reply from Winbeast
Fast withdrawals
Fast withdrawals, plenty of bonuses and fairly decant pay rate!

Reply from Winbeast
Really good casino I’ve never had any…
Really good casino I’ve never had any issues when withdrawing I won 4k and got it no bother I’d highly recommend helpful customer service agents also 10/10 from me

Reply from Winbeast
Excellent customer service friendly…
Excellent customer service friendly staff always willing to help Excellent range of games and quick payout! Best casino!!

Reply from Winbeast
Really good site with plenty of games…
Really good site with plenty of games that pay. I have won a fair amount now so sitting on a large balance. I have had previous withdrawals before but this will be a test of their authenticity. I will report back on conclusion....

Reply from Winbeast
Worst casino ever
Worst casino ever.
I have asked them to close my account many times. But they give me cash back and they don’t want to close my account. Scammers !
⚠️ Withdrawals not possible. Account closure not possible. Please avoid
My experience with WinBeast has been extremely concerning.
I have been unable to withdraw my balance. When I tried to make a crypto withdrawal, I was told I needed to confirm the wallet address through a separate email. That email never arrived, and the withdrawal was then cancelled.
I also tried to make a fiat withdrawal, but that was cancelled with the message: “converting between fiat and cryptocurrency during withdrawals isn’t allowed”. This made no sense, as I had selected the fiat withdrawal option. Whatever the reason was, the explanation did not match what I had actually selected.
Support first sends you through an AI chatbot, and when you eventually manage to reach an agent, they are unable to resolve the issue. Instead, I kept receiving generic replies about wanting to “make your experience comfortable”, while also being told that the practical solution was simply to log out and not come back.
The most concerning part was trying to close my account. I repeatedly asked for permanent closure, but was told that this was “technically impossible”. I pointed out that their own FAQ clearly says accounts can be permanently closed, but I was still told it could not be done. For a gambling operator, refusing to process a customer’s request to close their account is a major red flag.
I had also opted out of communications, but still received an email from a VIP representative offering further incentives to deposit. Since I had specifically asked to stop receiving communications, I found this completely inappropriate.
The support experience was also incredibly frustrating. The repeated “we understand your frustration” responses, without actually doing anything to resolve the problem, came across as extremely condescending.
The games themselves seem legitimate, but that becomes somewhat irrelevant if you cannot withdraw your money. My experience has left me with serious concerns about the platform.
I would also recommend looking carefully at the reviews here before depositing. There appear to be multiple very similar five-star reviews posted repeatedly by the same reviewers. Some reviews also seem to promote specific offers or features rather than describe a genuine customer experience. I would therefore treat the five-star reviews with caution and make up your own mind.
Based on my experience, I would not deposit money with WinBeast now, or even if they manage to let players withdraw in the future. Once your money is in their hands, you should consider it already gone.
Where do I start with this site first…
Where do I start with this site first of all they say they take responsibile gambling seriously no they don’t in the terms and conditions it’s clearly states they have responsibile tools in place and to contact them on their email address when they come back to you they say there having technical issues now as a gambling site they are breaking there own terms and conditions and here is the proof 1. Breach of Mandatory Immediate Action
Their Terms State: Under their Cooling-Off Limit, Self-Exclusion Limit, and Session Limit sections, WinBeast explicitly guarantees that player protection restrictions take effect immediately or instantly upon request.
How They Broke It: They failed to block your access when you asked. Leaving your account open past the moment you requested closure violates their explicit promise of immediate enforcement. 2.2. Breach of "Self-Exclusion by Request" Obligations Their Terms State: Under Self-Exclusion by Request, their policy promises:We will take all measures to block your access to your account and make sure that you receive no promotional materials."How They Broke It: They took no manual measures to block your access. When their automated system failed, their compliance team was contractually obligated under their own policy ("all measures") to apply a manual administrative lock to your account immediately. Passing the responsibility onto you by telling you to simply "not access the account" directly violates this clause.3. Breach of Contract Due to Internal System Failure Their Admission: In their email, WinBeast wrote:We're currently experiencing an unexpected technical issue that is temporarily preventing us from processing account closures..."How They Broke It: Under general contract law, an operator cannot enforce the benefits of a contract (accepting your deposit money) while failing to deliver their contractual obligations (enforcing safety tools and account termination) due to an internal breakdown of their own software. Their internal glitch is a breach of service delivery.WinBeast breached section 'Self-Exclusion by Request' of their Terms and Conditions. They guaranteed immediate account access blocking upon request. They admitted in writing that an internal technical failure prevented them from executing this contractual duty, yet they continued to process financial transactions on my account while in breach of their own contract." DO NOT USE THIS SITE THEY WILL NOT CLOSE YOU ACCOUNT SNY BODY THAT WANTS TI REPORT THIS SITE HERE IS THE EMAIL TO DO SO THE MORE PEOPLE THAT REPORT IT THE BETTER Complaints cga.cw put the @ sign I better the complaints and cga as its not letting add the email on here that’s the email address to use then go to ur bank and tell them this You: "I am not disputing a gambling loss. I am disputing an explicit breach of contract by the merchant.
Under the merchant’s binding Terms and Conditions, they are contractually required to block account access immediately upon a self-exclusion or account closure request. I submitted a formal closure request, but the merchant failed to restrict my account.
Crucially, the merchant sent me an email admitting in writing that an internal technical failure prevented them from closing my account. Despite knowing their system failed, they continued to process deposits on my card instead of applying a manual block.
Because the merchant breached their contract and failed to enforce mandatory protection tools, every transaction processed after my initial request is a service failure. I need to submit this chargeback to your card disputes team along with my written evidence."Bank
When the dispute team opens your case, email or upload these exact items:
1. Proof of Closure Request: A screenshot or email showing the date/time you first asked WinBeast to close or exclude your account.
2. WinBeast’s Admission Email: The email where WinBeast states: "We're currently experiencing an unexpected technical issue that is temporarily preventing us from processing account closures..."
3. WinBeast's T&Cs: A copy or screenshot of their Self-Exclusion by Request policy highlighting where it states they will "take all measures to block your access."
4. Bank Statement: Highlight every deposit made after your initial request timestamp. GET THESE SCAMMERS OUT OUT BUISNESS
Do NOT use this company they refuse to…
Do NOT use this company they refuse to close your account
Nice games and fast answers with support
Nice games and fast answers with support

Reply from Winbeast
Wanted to close my account and they…
Wanted to close my account and they said I need to send documents with my ID . Just to close my account !! No way . I have never had this problem before .
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.