We rent an apartment in Antalya Turkey in March 2016 for 3 weeks in June and july. We paid $1700 and one week before our departure Wimdu sent an email stating that your contract has been canceled and... See more
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Family agreed our holliday 2015. Booked, paid, our flat, flieght and traoin. In may we where contacted by the owner - NOT Wimdu, that that was not on anymore. Wimdy helped aftaer many... See more
Worst company that I dedt with. They do not care about client. Also do not scrutinize accomodation We book in unsafr, dangerious area. No refund. Got to place, drunk people under the influance,... See more
Don't use wimdu. There will be no customer service Rep to answer to call. I had hard time to contact their host after so many tries in two weeks. I was afraid of hoax apartment. I cancelled the re... See more
Company details
About Wimdu
Information provided by various external sources
More than 350,000 apartments and holiday homes worldwide
Contact info
Stadtberger Str. 99, 86157, Augsburg, Germany
- +49 (0) 30 7262 1560
- information@wimdu-meta.com
- wimdu.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Wimdu was a deal breaker for us
Wimdu was a deal breaker for us. The only platform that allowed us to find a flat for two months in Munich on a business stay.
Not What it Was
I have used Wimdu frequently though less so in the last 18 months. Why? Price. I have found your prices less competitive than your competition.
Last month we had a terrible experience with a Wimdu flat in Porto. I filled in a very negative review. I have had no response. This has soured me considerably on Wimdu and I may just write Wimdu off. The Porto flat had clearly never been I inspected by Wimdu or if it had, Wimdu has lowered its standards to a level I am not interested in.
my ideas by a wimdu stay.
sometimes there is to little kitchenware.
the cleaning of the appartment --in the time staying there--is not always
to understand.
the WIFI is sometimes weak. Probaly a cheap abonnement by the owner.
sometimes there is more noise , in the building or in the street, than said in the advertisement. ( I have only experience in Spain.)
I would like more discount by a long stay, ( a month or more )
I have to opt-out for every single…
I have to opt-out for every single notification on wimdu. This is really boring. I hate it to see unnecessary emails in my inbox...

Reply from Wimdu
My only real issue was they wanted…
My only real issue was they wanted 40.00 to use a piece of junl BBQ and 33.00 a daye if you wanted the pool heater thatas a bit much.
Dwayne Brewer
Karin the host is such a kind and warm…
Karin the host is such a kind and warm host. She gave me all the advice and information which made my stay easy and comfortable. The apartment is great and I enjoyed my stay. Thanks, Karin.
In general a good platform
In general a good platform, which I use as a host and guest. However, WIMDU charged me a cancellation fee recently which I am claiming back. In the mobile view of the website, I had rejected a booking which was sudently accepted (due to a technical error, I believe). It cost me some time and nerves to fix this by informing the guest inmediately and reaching out to WIMDU to cancel this booking. Now they charged ME a cancellation fee (they did reduce it from 50% to 15%) which I feel is incorrect. After all, I had rejected the booking and a system error led to a confrmation of the booking. I feel this is dubious.
Another point of critique is that WIMDU does not cover for damages and does not take care of a deposot but you have to arrange that with the guests themselves which can be a bit of a hassle.
Otherwise, good experiences.
the service charge should be included…
the service charge should be included in the quoted price.
In my country (Australia) it is a legal requirement to include all charges in quoted prices.
I'm really satisfied with Wimdu
I'm really satisfied with Wimdu. I rented apartment for very good price. I would recomended this site to my friends.
I'm glad I discovered Wimdu
I'm glad I discovered Wimdu - this way I found a very nice room in a well located apartment in Munich.
The chosen homes are worth the value as …
The chosen homes are worth the value as comfortable and Wimdu is the best media to reach them.The site and the staff are quite keen on details and practical when it comes to decide and/or find the right way . The communication means are very satisfactory.
Good offers
Good offers, nicely done website, helpful staff = smooth experience with very small bumps but I am sure when the Wimdu will mature everything is going to be great.
I like Wimdu because of their …
I like Wimdu because of their efficiency and big choice of various apartments.But i would like pay less for their services.
Best of the best
simply, quickly, safely and very reliably perform their mediation service in the apartment or hotel reservation. the only best ....
Overall very good
Whilst booking and contact with my host were perfect, I was asked to leave a review afterwards which I wanted to do. The link took me to Czech language page. I write in about this and Samuel, who replied, basically ignored my comments. Whilst I understand you do not like to interfere, I asked to be guided and after some misinformation found my own way to the review section. Somewhat unhelpful !
Overall though a damn good service.
Excellent organisation
Excellent organisation, 100% checked apartments and hosts. Very suggested. Far more better than other similar companies.
Locked out because listed phone number …
Locked out because listed phone number was not correct. Had to pay for a hotel for the first night. They actually did sent email the next day from the "home office" saying "i'm sorry" .....unlike Airbnb which never answers a complaint. I asked for them to pay for hotel and after 2 days of run around they finally admitted listed phone number was wrong. That I need to get the money directly from the OWNER. Well, who knows who the REAL owners are with these renta condos? Contact was a cleaning lady, like they always are. So, yes they will answer your email the next day....and no, you will be screwed out of money you deserve back. Still better than Airbnb hell.
Just wonderful and caring
Just wonderful and caring. I felt taken cared of and everything was arranged till the last detail. Wimdu is a great way to travel!
Very nice place
Wonderful, clean and cosy one room apartment. Not in the center but quite closet. Great host. Good price for Bern...
Excellent,..simple and always …
Excellent,..simple and always informative.
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