Wilson Storage - Richmond Reviews 73

TrustScore 5 out of 5

4.8

Church Street 658, 3121 Richmond, Victoria, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

From start to finish, the manager Jim at Wilson's Richmond was a pleasure to deal with and bent over backwards to make the process as painless as possible.

Rated 5 out of 5 stars

the staff member Jim was very helpful and showed me a thorough lay out of the facility , he answered all my questions and made us all welcome . he also assisted with ensuring we made a good transfer i... See more

Rated 5 out of 5 stars

A very secure storage facility with well placed access controls. The store manager made sure the process is a breeze during the beginning and at the end as well. There was absolutely no damage to any... See more

Rated 5 out of 5 stars

I had a storage unit with Richmond storage over 5 years. I found the staff always very helpful and supportive of any needs and enquiries that I had. They went above and beyond to cater for my needs, f... See more


Company details

  1. #2 of 7 best companies in Self-Storage Facility
  2. #1 of 4 best companies in Automobile Storage Facility
  3. #1 of 4 best companies in Moving Supply Store
  4. #1 of 5 best companies in Packaging Supply Store
  5. #2 of 10 best companies in Storage Facility
  6. #1 of 1 best companies in Wine Storage Facility

Written by the company

Our Richmond location has the right solution whether you’re looking for residential or commercial storage options. If you’re in business, our range of BusinessPlus services will help keep your business moving. All of our self-storage units are secure and monitored for peace of mind 24/7 with regular nightly patrols. We also offer monthly parking, handy for those working nearby. We are conveniently located at 658 Church Street, Richmond for easy inner-city storage.

Wilson Storage

Written by the company

Pack. Store. Done.
Whether you're moving house, running an e-commerce business or looking for somewhere to keep your boat, Wilson Storage has the solution. Our dedicated team are always on hand to make sure you receive the very best service and have the most seamless storage experience.

Contact info

  • Church Street 658, 3121, Richmond, Victoria, Australia

  • 03 8535 7985

4.8

Excellent

TrustScore 5 out of 5

73 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and helpful

Very helpful and accommodating staff - thank you Jim

16 February 2026
Wilson Storage - Richmond logo

Reply from Wilson Storage - Richmond

Hi Eleni

We are so happy to hear that our staff was helpful and accommodating! We appreciate you taking the time to leave us this positive feedback.

The Team at Wilson Storage Richmond

Rated 5 out of 5 stars

the staff member Jim was very helpful…

the staff member Jim was very helpful and showed me a thorough lay out of the facility , he answered all my questions and made us all welcome . he also assisted with ensuring we made a good transfer into the storage unit by supplying us with a van and excellent unit , mark , and Brock

29 November 2025
Rated 5 out of 5 stars

Excellent Service

Jim was excellent to work with, he was super friendly, accommodating and extremely helpful. We had been using the service for over 5 years and couldn't recommend it enough.

2 November 2025
Rated 5 out of 5 stars

Quality facility

Without doubt, a quality, modern and very clean/dry storage facility with different size units depending on your needs. Friendly manager to help initial setup of storage unit. Easy to access with good security. Competitively priced. Has been an easy and smooth experience.

9 October 2025
Rated 5 out of 5 stars

10/10

Such an easy process. Cost efficient option to have belongings stored and every employee I ever spoke with was fantastic. I'd be back in a heartbeat. Wilson Storage is second to none.

3 July 2025
Rated 5 out of 5 stars

Excellent Staff

Super friendly staff who were very helpful advising on the various storage shed sizes available , access to facility etc

20 April 2025
Rated 5 out of 5 stars

A perfect storage facility for anyone who needs it

A very secure storage facility with well placed access controls. The store manager made sure the process is a breeze during the beginning and at the end as well. There was absolutely no damage to any goods kept for well over a year and everything was in pristine condition.

3 February 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look