Will's Vegan Store Reviews 

I have two pairs of shoes from Will's Vegan Store - a pair of waterproof boots and a pair of sneakers - that I bought about a year ago.

The boots are good, I'm not sure how long they will last. Looks like they get worn pretty quickly..

The sneakers I basically can't wear because they hurt my achilles so bad. I only use them for skating, because then I'm not walking so much in them - which is silly.

I like the idea of vegan foot wear, but it needs to be durable and "walkable", for it to be sustainable. Otherwise you buy to many shoes and that kind of takes the sustainable idea out of it...

Fantastic business and customer service. I love my carbon neutral, biodegradable, vegan shoes.

I've bought a few pairs of shoes and boots from Wills. All great quality and last for years. I've met Will at vegan fairs and he is a lovely friendly guy who cares very much about ethical and cruelty free footwear which looks good and is made to last. Will definitely purchase aagain. 100% happy with Wills.

Incredible company!!
Absolutely love the ethos and sustainability. The customer service is second to none. Super quick email responses and even helping and supporting me with an individual issue. The quality and feel of the shoes is strong.
Will definitely buy other shoes from here again!!
Thank you to this store so I don’t have to buy from unethical mainstream brands.

I love this brand sooooo much! Great products, better for the environment, comfortable, and cute!! Their return process is extremely easy and they are very quick in issuing the refund or sending out the different size! BEWARE: In my experience, shipping to the USA takes 1month+ which had me concerned my first order wasn’t coming. But now I know, and it’s worth the wait! If you need them right away it’s like $15 for 2 day shipping.

I still havn´t received my order from den 5th of Febuary,
I have contacted the company several times, and get the one excuse after another.

order: 1000136797

I put in a grocery order on 20 March and I am still waiting for it. The only information I receive is when I chase up about it. They then give me false information that it will be with be that week and it didnt turn up. If there is a problem then an email from them updating would sort the issue but to hear nothing is very bad management. If you are in a hurry dont order from them

Bought a pair of Wills Vegan hiking boots. They are so comfortable, but also very strong and sturdy. I'm delighted with the fit and the service. And happy to know that my purchase is ethical too.

I wear vegan shoes but I was nervous about buying shoes online, and sure enough when my shoes arrived they were too tight. So I had to do a return, and then another. But it was all very easy, the packaging is made for re-sending, and the staff kept me in contact by email straight away, no problems. Finally I've got well-fitting pair of "City Oxfords" that are like solid workshoes that will last for years. Well, they've lasted me a few months so far, but very comfy and strong.

Hello Together,

Thank you very much for the excellent shoes.
Your shoes are outstanding quality.
I will buy them at any time.
Kind regards

BS

6 years after purchasing a pair of grey dock boots that I’ve worn pretty much every day and they still look brand new! I’ve had so many compliments and it’s great that a vegan material can rival the durability of the non vegan competitors.

My first pair of Vegan Walking Boots, fit like slippers and great for walking the dog.

Love my belt and poncho. Great quality and product selections. I hope they continue to expand their clothing sector. It is quite difficult to get fully vegan clothing.

Thank you for such a wonderful, generous experience, clear links to all support needed and brilliant commutation, a lush company! Thank you all!

Hands down best customer service experience I’ve had with any company. I usually never leave reviews, but Will’s Vegan Shoes went above and beyond. I had an issue with my order, but it was quickly resolved. Love this company, their products and their standards/ethics. Shop WVS, you will not be disappointed!

Incredibly comfortable and beautiful shoes (Luxe Smart Chelsea Boots).
It feels like walking on a cloud and I'm so pleased to read that they're "non crush down insoles" so that it will always feel this way.
The boots are so aesthetically pleasing and just LOOK so well made. Worth every cent, and I will be purchasing more of their shoes.
I love their ethics as well (they even use paper tape).
The customer service is absolutely stellar, can't fault it at all.
The only thing I would say is I wish they had a size guide with shoe measurements. It's just a hassle doing returns even if it is free.

November 29, 2020: I ordered a pair of dark brown dock boots in size 6 uk/39 eu. The shipping and delivery was fast. The boots look exactly like in the picture. The size fits perfectly (my feet are 24cm long and I usually have to buy size 39). It's very comfortable and warm. Hope it will be durable, too! Thanks!!

Update (April 03, 2021): I have been wearing the boots during slightly rainy, snowy and cold weather multiple times now and they are still in perfect condition. Cleaning is easy, no stains, no marks. Warm. I highly recommend!

Update (December 28, 2021): Using it for a year now, even in snow it's warm. Cleaning is easy indeed, the boots are still in pretty good shape.

My girlfriend and I both ordered boots and I ordered a belt from Will's. I'm very satisfied with the overall experience from start to finish. Communication with Will's is easy and quick, shipping was all as expected, and so far we love the boots & belt.

I had to exchange my belt for a smaller size and the exchange was painless. I got a label (free), put the belt in a box, and dropped it off at my local post office. I had email updates along the way and received the replacement in a timely manor despite coming from overseas.

I've worn the boots around for about 2 weeks and they've comfortable and durable. I've been on many walks on unpaved forest trails. One day I tripped over/kicked several hidden tree roots and no damage was done to the boots whatsoever. They are breaking in nicely and clean up easily.

Had a slight problem with my order not arriving, but this was rectified swiftly by customer service & had a new order sent out with DHL express. Very thankful for this.

The shoes & belt are great, will be using Wills store again.