Wilkins Chimney Sweep Reviews 

25,979
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exemplary service, noting the professionalism and efficiency of the staff. Many reviewers highlight the meticulous attention to cleanliness, ensuring no mess is left behind after the job. The staff are frequently described as friendly, polite, and highly knowledgeable, offering valuable advice and making interactions pleasant. The booking process is consistently noted as easy and efficient, with timely arrivals and clear communication throughout. Customers are very satisfied with the quality of the work, often mentioning that their stoves and chimneys are left in excellent condition, feeling confident in the thoroughness of the service provided.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as professional, efficient, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that work is always executed well... See more

Booking process

Consumers find the booking process to be positive, with many describing it as easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used the services of your representative for several years now. He always arrives on time. He is extremely careful about completing the job leaving no soot or grime anywhere and removing all a... See more

Rated 5 out of 5 stars

Ian from the Tyneside branch did a brilliant job, gave me some good advice about placing the carbon monoxide alarm, and left the living room fireplace as clean as a whistle. He's also really friendly.... See more

Rated 5 out of 5 stars

This is the 2nd time Andrew has been round to service our Stove & Sweep the Chimney. Being new to a multistove last year following our house move he has been very patient in giving knowledgable advice... See more

Rated 5 out of 5 stars

Our next door neighbour was having her chimney swept, as we have an open fire we were in desperate need of having our chimney swept before the winter use. I nipped out to get the number and started c... See more


Company details

  1. Chimney Sweep

Information provided by various external sources

Local Friendly & Professional Chimney Sweep


Contact info

5.0

Excellent

TrustScore 5 out of 5

26K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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5.0

All reviews

(25,979)

183 reviews in the last 12 months

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Rated 5 out of 5 stars

Wouldn't use anyone else

This is the 2nd time Andrew has been round to service our Stove & Sweep the Chimney. Being new to a multistove last year following our house move he has been very patient in giving knowledgable advice. He is professional throughout his visit and after he left it was like he'd never been here. Wouldn't use anyone else.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Can recommend

Straight forward booking with competitive pricing. Very professional service and excellent advice given on various issues.

1 October 2025
Rated 5 out of 5 stars

slick operation

It is a slick operation from booking an appointment to the follow up with a certificate of the work done. The operator was very knowledgeable about the use of appropriate wood types, to the service they can offer if your fire/stove needs parts including the specialist glass needed in the door.

30 September 2025
Rated 5 out of 5 stars

A first class service.by a friendly man.

The man who came to my friends house was punctual and efficient.she is 86 and I do most of her organising.she said he even wiped down the door for her.another friend of ours was there and was so impressed he asked me for your phone no.well done Wilkins.see you next year.

30 September 2025
Rated 5 out of 5 stars

Excellent Service All Round

This is the third time I've used Mark from Wilkins. Excellent communication both before and after the sweep, he's always on time and does a thorough job at a reasonable price. I have more than one chimney and they are always cleaned at the same time, with no fuss. Highly recommended

30 September 2025

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