Wild View Cameras Reviews 

627
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service and the helpfulness of the staff, who are described as knowledgeable and friendly. Many appreciate the personalized approach and the willingness of the team to go above and beyond to ensure satisfaction. The products themselves are highly regarded for their quality, ease of use, and effective performance. Reviewers also frequently highlight the efficient delivery service, noting that items arrive promptly and are well-packaged. The overall service is consistently described as outstanding, making customers feel valued and confident in their purchases.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Service

Customers had positive experiences with service, consistently reporting great personal service and excellent... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as excellent, helpful,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting prompt and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not knowing anything about these cameras I needed help and advice. With one phone call I was given all the information I needed with the promise of any further help and support when needed. I purcha... See more

Company replied

Rated 5 out of 5 stars

We are repeat customers as we bought our very first camera from Michele at Wild View several years ago. We had no idea what to buy and our sum knowledge of cameras at the time was a rough figure of h... See more

Company replied

Rated 5 out of 5 stars

We have purchased a couple of trail cameras from Wild View Cameras. We chose them initially as we were new to trail cameras, had little idea how to chose something appropriate for our needs and the... See more

Company replied

Rated 5 out of 5 stars

Quick delivery of an excellent trail camera that gives near-real-time alerts straight to my phone when there is wildlife activity. I liked the range of products on offer and the quality of my chosen... See more

Company replied


Company details

  1. Camera Store
  2. Battery Store
  3. Binoculars Store
  4. Electronics Company
  5. Photo Shop
  6. Security Equipment Store

Written by the company

We are one of the UK's Leading suppliers of Trail Cameras, Bird Box cameras and Nightvision equipment for watching wildlife and for the detection and prevention of Rural Crime. A family run business established in 2010, we offer unrivalled customer service and after-sales care and have served thousands of satisfied customers. We provide 'free-for-life' telephone & email support to all our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

627 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(627)

132 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

You don't find companies like this one anymore. Fantastic customer service. 5 stars.

4 April 2025
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Reply from Wild View Cameras

Thank you so much for the fab review. Genuinely love helping and supplying our customers. 🥰

Rated 5 out of 5 stars

Received it quickly after they reassure…

Received it quickly after they reassure me when I checked about it fitting my camera. Very pleased with product and works really well.

11 April 2025
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Reply from Wild View Cameras

thank you for your positive feedback, glad to help

Rated 5 out of 5 stars

Personalised

Personalised, practical

7 April 2025
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Reply from Wild View Cameras

thank you for taking the time to leave us a 5* review. Glad you like your new cameras :)

Rated 5 out of 5 stars

Fabulous customer service

Fabulous customer service as always
This is the second trail cam I’ve purchased. I had a problem with it to start with, but Michele sorted it out quickly & smoothly
Highly recommend

5 April 2025
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Reply from Wild View Cameras

Glad to hear all is well again :)

Rated 5 out of 5 stars

Follow up phone call following placing…

Follow up phone call following placing order to check all ok and advice re using mounting spike

1 April 2025
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Reply from Wild View Cameras

thank you kindly for the positive feedback, we do care every customer has the right equipment and nothing is missed. Enjoy your new camera :)

Rated 5 out of 5 stars

Good trail cam swivel head adaptor and stake

Happy with the item. Arrived fast and it’s very strong and secure when attached to back of the camera, far better than a much smaller cheaper version I bought elsewhere. Works really well but take note that the stake is separate item. I ordered the adjustable stake as soon as I realised. Solved all my issues with trying to use the strap that comes with the camera, which often slipped in the wind. Stake and adaptor hold the trail cam steady and enables fine tuning of cam range.

23 March 2025
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Reply from Wild View Cameras

thank you for taking the time to give us a great review :)

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service, sorted out some issues brilliantly, and provided great advice.

17 March 2025
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Reply from Wild View Cameras

Thank you for taking the time to leave us a lovely review Eric. Glad it all went well and look forward to hearing from you if you need us again for anything. regards Michele

Rated 5 out of 5 stars

Michelle gave me all the information I…

Michelle gave me all the information I needed to select the correct camera as a gift. She was polite, friendly and had no rush in securing my order.
The order was sent efficiently and received with gratitude.
Thank you.

18 March 2025
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Reply from Wild View Cameras

thank you Sylvia, a pleasure helping and guiding you. Hope to help you again in the future , regards Michele

Rated 5 out of 5 stars

Faultless advice and service

Michelle was so friendly and informative on the phone, guided me to choose a trail camera that I’m extremely pleased with, and within my budget. When I changed my mind and rang back to add extra lenses to my purchase she sorted that out immediately. This was mid afternoon on. Friday, and my order arrived on Saturday morning. Great service with a personal touch, thank you!

7 March 2025
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Reply from Wild View Cameras

Thank you for your kind words, a pleasure helping you, regards Michele

Rated 2 out of 5 stars

Camera signal to receiver only works…

Camera signal to receiver only works when they are 1.5 metres apart if yiu put the bird box camera on an outside wall and the tv inside.
Distance rating very deceptive and misleading.

Further to the UPDATE of this review being posted(on 23/3/25) , I can confirm I have had 2 missed calls from the company. Both were missed because I work night shifts! They were not ignored.
The intention was to contact the company in reply to their calls during office hours on Monday 24th but as they could not wait to post, there now seems little point in making this call !
With regards the review, the invite was to review my purchase of the camera through the company.
At no point has any negative feedback been given about the company it was solely given on the camera , it drastic limitations and how it was advertised! If information was posted that distance could be reduced to as little as 1.5 metres, should you wish to use the camera in an outside bird box and view with an internal monitor, the there would be no need to contact the company.
Whilst I thank the company for their missed calls , listening to the message on the recording, I am conficted as to whether the initial call was to help me out or because it was 2 star instead of 5 as it started with "I am calling about the 2 star review that you gave us because prior to this we had a 5 star rating"
The camera is installed and things have been relocated within the property to address the very short connection distance so returning the item now is not really an option.

5 March 2025
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Reply from Wild View Cameras

Hi, I am saddened to see you have left us a 2* review.
Our Trustpilot is/was 100% 5* reviews, all about our top customer service helping our customers, not about a product that you have rated us on, but sadly not contacting us to help before you left your review.
We encourage our customers to call us to discuss the right products before ordering, especially Birdbox systems that vary greatly to the users requirements, and again with any issues they may have.
This camera kit does state by Greenfeathers (not us) that the "distances are greatly reduced going through obstacles". If you had contacted us before buying online, we would have discussed the suitability with you.
I have tried to contact you since you left your feedback, and left you 2 voicemails, wanting to help you improve your set up and experience, whether returning it and/or discuss a better solution for you, but i haven't heard back from you.
This is why i am saddened, as a small Family Business we care that our customers are happy with us and our products bought, but can only help you if you contact us to do so.
I do hope to hear from you to assist and give you the set up that works best for you.
Kind regards Michele @ Wild View Cameras 01225 703316

Rated 5 out of 5 stars

Customer service outstanding.

Customer service outstanding.
Michele dealt with my problem on phone and I received product the next day.
Thank you!
Keith

5 March 2025
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Reply from Wild View Cameras

thank you kindly , a pleasure helping you :)

Rated 5 out of 5 stars

Energizer AA Batteries

I needed some Energizer AA Lithium batteries for my Browning trail camera.
These batteries are becoming more difficult to find and also they are becoming expensive. So I decided to look on the Wildview Cameras website and they were in stock and at a sensible price plus they were delivered within a couple of days. Excellent service!
PS: My camera was also purchased from Wildview.

2 March 2025
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Reply from Wild View Cameras

thank you Graham for the kind review and your loyalty :)

Rated 5 out of 5 stars

Awesome.

Excellent service as usual.

28 February 2025
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Reply from Wild View Cameras

Thank you Mick, a pleasure helping you again

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