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Rated 5 out of 5 stars

I’ve tried several of Wild Science Lab, products, including hair care, and skin care mainly through beauty boxes, and am currently using their juice boost brightening serum, which is a great boost to... See more

Rated 1 out of 5 stars

Set up a subscription for head first shampoo and conditioner. Did not agree with my hair, left it limp and greasy. Did not receive a reminder about upcoming subscription. I have since returned produc... See more

Rated 5 out of 5 stars

Looking for a clean haircare brand that actually works can be a bit difficult but then I came across Wild Science Lab and their haircare range Leaf+Seed! I tried out their Root Range (pink bottles) sh... See more

Rated 5 out of 5 stars

I ABSOLUTELY LOVE this brand. Firstly, I love the beautiful colours and the packaging, it feels so luxurious. And I am obsessed with how everything is natural, no silicone, no parabens, no nasties... See more

Company details

  1. Cosmetic Products Manufacturer
  2. Cosmetics and Perfumes Supplier

Written by the company

Wild Science Lab is committed to producing high performance, botanical, sustainable product solutions that ensure exceptional performance while maintaining a continued promise of environmental responsibility. All products are cruelty-free in accordance with nature’s standards, made from the finest natural ingredients, vegan and developed to avoid commercially negative ingredients. All packaging is responsibly sourced, renewable and recyclable to ensure a sustainable natural footprint retaining functionality, elegance and conscience. We pledge to redefine your expectations, optimise your experience and connect with needs so often overlooked, to restore confidence and allow their skin, hair and wellbeing to flourish.


Contact info

3.9

Great

TrustScore 4 out of 5

117 reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simply incredible!

Incredible products! I honestly can’t believe such clean ingredients can feel so amazing. They leave no sticky residue and feel light and invisible. I always feel glowy and healthy after using them.

21 May 2023
Unprompted review
Rated 5 out of 5 stars

Loved the broad spectrum UV shield…

Loved the broad spectrum UV shield spf30 as it has a thick souffle creamy texture that smells amazing of fresh lemon. Sat perfectly on top of my other skincare and left a silky smooth finish. I really rate this one mostly because most tinted spf either dry too quickly or too greasy so this one is perfect and leaves a subtle glow. Love this brand and they have so many amazing products.

16 May 2023
Unprompted review
Rated 5 out of 5 stars

Great!

Amazing products, would recommend💕 fast delivery and good support

19 May 2023
Unprompted review
Rated 5 out of 5 stars

amazing products!

LOVE their products especially the hyperpigmentation serum! I have combination skin and suffer from breakouts. This serum has helped with me acne flares and my uneven tone has improved too. Love this!

10 May 2023
Unprompted review
Rated 5 out of 5 stars

Restructure and Define Shampoo and…

Restructure and Define Shampoo and Conditioner.
Both products have a natural clean formula. The main ingredients are avocado oil, marshmallow extract, organic shea butter, and are parabem and silicone free.

If you have damaged hair with split ends, then this duo is just what you need. I have thick haircare, and this duo works wonders on my hair. After drying my hair, it feels thoroughly nourished, hydrated, and much smoother.
I love how it has taken my hair from dull and damaged to, more manageable, frizz- free tame hair. The shampoo and condtioner are starting to help restore my split ends and give me more manageable hair .

16 May 2023
Unprompted review
Rated 1 out of 5 stars

Impossible to get a refund

I made a purchase online. Unfortunately it was no longer needed so I returned it the following day. It was received by wildsciencelab the following day and signed for. Since then they do not answer the phone, reply to emails or respond on the live chat. I am speaking with by bank to get my deserved refund. The company seem to have gone AWOL. Beware!!!

5 May 2023
Unprompted review
Wild Science Lab logo

Reply from Wild Science Lab


We've just come across your recent review on Trustpilot about your experience with Wild Science Lab, and we wanted to address it right away. We're ever so sorry for any inconvenience you faced whilst trying to obtain a refund, as well as for any communication delays.
We've responded to your email today, and we received the notification for your returned item this morning. We understand that our delayed communication must have been rather frustrating, and we sincerely apologise for that.
Once again, we apologise for any inconvenience and thank you for your patience and understanding.
Warm regards,
Wild Science Lab Customer Service Team

Rated 5 out of 5 stars

And where have you been all my life?

Soooo happy I stumbled across this brand, vegan, amazing effects on my hair and skin. This amazing shampoo and conditioner has made my hair bouncy and more manageable. I have the clarifying shampoo and the hair bonding shampoo but I use it all over my body… yes even down there, power of PH baby!! I bought this for my for my scalp as it was really irritated and needed a deep clean to strip all the antifrizz products drying out my hair. This sorted my scalp right out, after two washes … sore no more … and so since then I use this as body wash too- really calms the skin.

20 April 2023
Unprompted review
Rated 5 out of 5 stars

Great scalp care trio

I love the scalp care trio of Head first. From the first wash they helped my scalp by soothing. Really recommend these products.

11 March 2023
Unprompted review
Rated 5 out of 5 stars

Juice boost brightening serum

I recently bought the juice boost brightening serum. After using the same serum for a number of years and my skin starting to look lacklustre I decided it was time for a change. And I’m so glad I did!! My skin is absolutely glowing, the best it has looked for years!! Thank you so much wild science lab, you have made a 30 something very happy indeed

11 March 2023
Unprompted review
Rated 5 out of 5 stars

Love the duo sets!

Received the shampoo and conditioner duo set as a Christmas gift last year and I absolutely love it. Been using it each week and love how soft and shiny it makes my hair feel. Will definitely be repurchasing.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Healthy hair and scalp

Love the Scalp Relief Shampoo and the Scalp Recovery Conditioner. They have made my scalp and hair feel much healthier and less irritated. My hair also feels a lot more hydrated.

7 March 2023
Unprompted review
Rated 5 out of 5 stars

Hair serum

I have been using the leaf and seed hair serum for about 6 weeks.I find it to be a great product,its helped to lessen breakage and overall made my hair a lot stronger.I would love to try other products from this company as I find them good value for money

5 March 2023
Unprompted review
Rated 5 out of 5 stars

Best shampoo ever

root reboot shampoo makes my hair so soft and nourished. highly recommended this especially for limp hair

5 March 2023
Unprompted review

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