Wild Oak Boutique Reviews 

1,061
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 431 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, noting that the garments feel extremely comfortable and match the online descriptions perfectly. Many consumers also express deep satisfaction with how quickly their packages arrive, allowing them to enjoy their new items without any unnecessary delivery delays. However, some people mentioned issues regarding the return policy, experiencing frustrations with receiving store credit instead of direct refunds and facing difficulties obtaining return labels. A few reviewers also noted that the sizing guides could sometimes be misleading, which unfortunately resulted in unexpected fit challenges and exchanges.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the great quality,... See more

Quality

People report high satisfaction with the clothing quality, frequently praising the comfortable feel, great... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast shipping and timely... See more

Order

Reviewers express great satisfaction with the order process, highlighting quick delivery times, user-friendly... See more

Return policy

Reviewers highlight ambiguous aspects of return policy, as experiences with the process vary greatly among... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love all 3 jeans I purchased but after wearing them all day they do stretch out a lot, so I highly recommend sizing down a size. The unfortunate part is I took the tags off to wear them t... See more

Rated 5 out of 5 stars

I placed my first order and mistakenly didn’t add express shipping. When I panicked and realized my items may not arrive in time for my family photos, customer service was super helpful and quickly go... See more

Rated 5 out of 5 stars

This was my first time shopping with Wild Oak Boutique and it was amazing! Not only did my jeans arrive super fast but the communication along the way was top notch! Unfortunately one pair of jeans di... See more

Rated 5 out of 5 stars

Great service, quick shipping, and an easy exchange/return policy. I love my vervet jeans! It would be helpful if they listed plus size jeans as number sizes and not 1x, 2x, etc but I’ve figured it ou... See more


Company details

  1. Women's Clothing Store

Written by the company

At Wild Oak Boutique, our mission is to empower women through stylish and versatile clothing to enhance confidence and make women feel their best. We strive to provide women with trendy styles at an affordable price to reflect their personality through their wardrobe. With a commitment to exceptional customer service, affordable prices, and our fast shipping, we strive to create an effortless and fun shopping experience. Feel free to message us at any time with questions/comments/concerns on Facebook, Instagram, or email us (https://www.wildoakboutique.com/pages/contact-us) and we would love to help you!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.5

All reviews

(1,061)

431 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service.

Great customer service.
Pants run large and I had to exchange them for smaller size. The exchange was super easy and quick.

Jeans are great quality and stretchy. Very stylish. Love the light color.

26 December 2025
Rated 5 out of 5 stars

returning process and jeans!

I ordered the wrong size in 5+ items, they didn’t fit, it was my fault, i wasn’t sure what size was going
To be a good fit, so when I received them, finding this out. I immediately was dreading having to send them back because a lot of companies take forever or drag the process one. Not ‘Wild Oak’, the return process was super easy and they shipped my new package out with all my newly correctly sized items RIGHT AWAY. It was a breeze! And their jeans are fitting like a glove 🤤

22 December 2025
Rated 1 out of 5 stars

Charged more after check out without notification

Twice I was charged more for my order than I approved at check out. They removed the promo codes both times (that THEY sent to me via email) and tried to say they were not valid. Either way, they should not be charging more without notifying people. If you’ve order from here, check your bank account to make sure it matches. The first time I was charged $20 more than I was told and the second time it was $5. I brought it to their attention and they basically blew me off like it was no big deal. I asked them to cancel my order because I was so disappointed with them. Do not recommend at all.

24 December 2025
Wild Oak Boutique logo

Reply from Wild Oak Boutique

We’re sorry to hear about your experience and appreciate you bringing this to our attention.

We never intentionally charge more than what’s approved at checkout. In cases like this, the difference is typically related to promo code eligibility—some promotions (including certain email or platform-specific offers) only apply under specific conditions and won’t apply if those conditions aren’t met. The final total shown at checkout and authorized via Apple Pay is what is submitted for payment.

That said, we understand how frustrating this feels, and we’re sorry if this wasn’t clearly communicated. If you’d like, we’re happy to review the specific orders with you to explain exactly what happened and make sure everything aligns correctly.

Rated 5 out of 5 stars

Wild Oak was great to work with

Wild Oak was great to work with. It took me a few buys in sizes to finally figure out what size fits best from different brands. They took my exchanges each time and sent the new items out quickly. No hassles and always fast shipping. I have bought several pair of jeans and sweaters from Wild Oak and the quality of the clothing is always great. Will definitely order more items in the future. Probably near future they always have fun new merchandise to choose from. Oh and did I mention the clothing is not overpriced and free shipping on orders over 100.

22 December 2025
Rated 5 out of 5 stars

Awesome!

They ship fast and provide quality products! Will continue to buy from them. Awesome company.

22 December 2025
Rated 5 out of 5 stars

Exceptional experience

Shopping and shipping were great and timely. I love the quality of the clothes received as I've never shopped here before. I look forward to future purchases.

22 December 2025

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