Wildflower Beauty & Aesthetics Ltd Reviews 

83
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Hannah is absolutely amazing. She did my eyebrows and my lips and I love both of them. People are constantly asking me what lipstick I use because they just love it. I recommend Wildflower Beauty and... See more

Rated 5 out of 5 stars

Im so glad I put my faith in Hannah to do my lip filler. Nearly a year on, and over a series of multiple well-advised appointments, she has created a super natural, full and cushion soft effect on my... See more

Company replied

Rated 5 out of 5 stars

Hannah did my lips and nasolabial folds yesterday and made me feel incredibly relaxed. She talked through the procedure and the after care very thoroughly. I was nervous about any discomfort but the w... See more

Company replied

Rated 5 out of 5 stars

I can't understand these negative reviews ! Beautiful beautiful place ! I tried out getting my eyelashes done for the first time and was a little nervous , a girl called Hannah was very helpful and... See more

Company replied

Company details

  1. Beauty Salon
  2. Health and Beauty Shop
  3. Massage Therapist
  4. Registered General Nurse
  5. Skin Care Clinic
  6. Waxing Hair Removal Service

Written by the company

Hannah Louise Wagner is a NMC Registered Nurse with membership in ACE Group World (Aesthetic Complications Experts) & JCCP (Joint Council for Cosmetic Practitioners). Hannah prides herself on attention to detail, and aims to exceed the expectations of every client she has. She wants clients to feel comfortable in their own skin, so she takes great pride in advising people on how to improve their appearance in a responsible way. Hannah has been working in the beauty and aesthetic industry since opening the business in August 2021. Her post-graduate nursing experience includes emergency care, as well as forensic and legal medicine. Wildflower Beauty & Aesthetics is a small Beauty and Aesthetics business operating in Lemington, Newcastle Upon Tyne. We provide many treatments, such as Dermal Filler, Facials, Waxing, and much more. We are close to local bus routes and have free street parking available outside and within a short distance of the salon. We believe in treating everyone with compassion and kindness, and are proud to say we are LGBTQ+ community friendly. All products used are vegan friendly, and we are a wheelchair-accessible salon. We have toilet access within the salon, and we are happy to cater to individuals with neurodiversity who would like a silent appointment (we just ask for clients to put this in the appointment notes section on the booking so we can be aware prior to the appointment time). We provide free consultations with Hannah for all treatments to ensure they are the best choice for our customers' needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

83 reviews

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No history of asking for reviews

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4.6

All reviews

(83)

1 review in the last 12 months

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Rated 5 out of 5 stars

Really lovely experience

Really lovely experience. Therapist was professional, place was clean and relaxing. Would recommend!

4 June 2023
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Reply from Wildflower Beauty & Aesthetics Ltd

Thank you so much for your review ❤️

Rated 5 out of 5 stars

Really skilled nurse with years of…

Really skilled nurse with years of experience. Makes you totally at ease and an expert in aesthetics. Pain levels are minimal compared to other places I've had the same treatments.

9 June 2023
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Reply from Wildflower Beauty & Aesthetics Ltd

Thank you so much for your review! I look forward to seeing you again very soon, and I am so glad you had an amazing experience 💜

Rated 5 out of 5 stars

Excellent service

From start to finish excellent service, very welcoming. Highly recommend

2 June 2023
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Reply from Wildflower Beauty & Aesthetics Ltd

Thank you so much for your kind review 🤍

Rated 5 out of 5 stars

Hannah always makes me feel relaxed and…

Hannah always makes me feel relaxed and at ease with my treatments. I don’t enjoy the experience of beauty treatments and used to get my eyebrows done out of sheer necessity, now I also enjoy a facial and see it as a pamper rather than a chore thanks to Hannah.

7 June 2023
Unprompted review
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Reply from Wildflower Beauty & Aesthetics Ltd

Thank you so much for your kind words. I look forward to seeing you again soon 🤍

Rated 5 out of 5 stars

Hannah is lovely

Hannah is lovely and always provides the best and fast service. Will definitely return xx

7 June 2023
Unprompted review
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Reply from Wildflower Beauty & Aesthetics Ltd

Thank you so much for your kind review. I look forward to seeing you again soon 🤍

Rated 5 out of 5 stars

Very professional

Really my experience was very good. Very professional and polite.

11 May 2023
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Reply from Wildflower Beauty & Aesthetics Ltd

Thank you so much for your kind review. We hope to see you again very soon x

Rated 5 out of 5 stars

Hannah was fantastic

Hannah was fantastic, she is a very professional and kindly !!! All perfect

17 April 2023
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Reply from Wildflower Beauty & Aesthetics Ltd

Thank you so much for your kind review 💙

Rated 5 out of 5 stars

Filler top up

Hannah gave me a slight top up on my top lip as some of the filler didn't sit in the right place possibly due to being poorly with flu. Very friendly and professional. Happy to return at a later date. Highly recommended

7 April 2023
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Reply from Wildflower Beauty & Aesthetics Ltd

Thank you so much for you kind review. We glad you enjoyed your experience and look forward to seeing you again soon x

Rated 5 out of 5 stars

It was very relaxing & Hannah put me at…

It was very relaxing & Hannah put me at my ease & was chatty & friendly

7 April 2023
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Reply from Wildflower Beauty & Aesthetics Ltd

Thank you so much for you kind review. We glad you enjoyed your experience and look forward to seeing you again soon x

Rated 5 out of 5 stars

Lovely staff made me feel at ease

Lovely staff made me feel at ease, talked to me all the way through and explained what she was doing. Excellent service from start to finish.

23 March 2023
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Reply from Wildflower Beauty & Aesthetics Ltd

Thank you so much for your review. We hope to see you again soon x

Rated 1 out of 5 stars

Scammer.

Scammer.

We bought a Groupon for this company months ago for my mother in law, tried booking several times with the provided phone number and never managed to speak to anyone. Finally my wife was able to make the booking via email for the 8th at 3pm.

We've driven to pick up my mother in law and headed to wildflower only to be greeted with closed shutters, shop clearly closed and ofcourse, true to form, no one answering the phone as per usual.

Will be involving trading standards and Groupon.

Edit to reply to owner (as ive only just seen their response): We provided the screen shots of attempted phone calls and texts from my wife to yourself BEFORE 3PM. They arrived early nevermind on time.

So before you make up lies and slate people for poor time keeping when that was not even the issue we suggest you get your facts right.

Thankfully Groupon agreed with us. They refunded my wife in full, we purchased a treatment elsewhere and my mother in law was happy in the end.

Avoid at all costs is my honest opinion.

8 April 2023
Unprompted review
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Reply from Wildflower Beauty & Aesthetics Ltd

Good evening and thank you again for your review. We have already replied via Facebook and Google, please find our response again:
We are not scammers. We booked the appointment for 3pm, however 3pm came around and no-one attended. We was actually in the clinic until just after 15:15pm as we waited around as per our cancellation policy and still no-one attended and we did not recieve a phone call advising she was going to be late. We advise in the future you advise us of lateness and maybe familiarise yourself with the cancellation policy before slating a small business due to yuour own inability to time manage. We have advised Groupon of your persistant abuse towards us and our social media. We would have contacted your wife, however,m she also left us no number to contact her on. However, we hope you have a WONDERFUL Easter. Kind regards.

Rated 1 out of 5 stars

Stole my money

Stole my money! I've got a voucher for a facial for my mum as a gift as advertised that they are in Byker. When my mum tried to book it it transpired that they are now in lemington. We were unable to contact them via mobile and the last only ever replied via email. We've booked the facial for 8.04.23at 3pm but when we arrived the shutters were down and there was no one around. I tried to call but yet again it went to voicemail.

Edit. See reply by scammer. In short I was at the correct location in lemington half an hour early and NO ONE was there. Shutters were down. My mum and I waited and no one came. I even rang the mobile number associated with this place and it went straight to voicemail as it did every time I tried to contact them. I advised were here but place is shut and for them to call me asap. Still not received that call. So we we waited a bit longer and took a photo of closed shutters to prove it since I knew I'll have to have it in order to get my money back for service not provided.
I think it's very telling that I still haven't had a reply from owner to my phonecall and yet replied to a review in a matter of minutes.
Also just so we clear I've simply left a review on here and Google. That's all

8 April 2023
Unprompted review
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Reply from Wildflower Beauty & Aesthetics Ltd

Good evening and thank you again for your review. We have already replied via Facebook and Google, please find our response again:
We have NOT stole your money. We booked the appointment for 3pm, however 3pm came around and no-one attended. We advised you weeks ago we hjad moved from Byker as shown by the emails. I can forward these to you to refresh your memory if required. We was actually in the clinic until just after 15:15pm as we waited around as per our cancellation policy and still no-one attended and we did not recieve a phone call advising you was going to be late. We advise in the future you advise us of lateness and maybe familiarise yourself with the cancellation policy before slating a small business due to your own inability to time manage. We have advised Groupon of your persistant abuse towards us and our social media. We would have contacted you, however, you left us no number to contact you on. However, we hope you have a WONDERFUL Easter. Kind regards.
EDIT: We would like to add this individual and her husband has been reported to Groupon for bullying/harassment.

Rated 5 out of 5 stars

Lovely facial

Lovely facial, lovely atmosphere, and lovely person

28 March 2023
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Reply from Wildflower Beauty & Aesthetics Ltd

Thank you so much for taking the time to review us about your experience. We look forward to seeing you again soon x

Rated 5 out of 5 stars

made to feel at ease and welcome

made to feel at ease and welcome. Easy quick treatment. Will return

23 March 2023
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Reply from Wildflower Beauty & Aesthetics Ltd

Thank you so much for taking the time to review us about your experience. We look forward to seeing you again soon x

Rated 5 out of 5 stars

Luscious Lips.I was quite nervous before I went for…

I was quite nervous before I went for this treatment as was worried about looking too false. However Hannah explained everything and listened to what I hoped the outcome to be. She did a great job and am so happy with the outcome expect need a top up sometime so will be back. Great girls highly recommend.

17 March 2023
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Reply from Wildflower Beauty & Aesthetics Ltd

Thank you so much for taking the time to review us about your experience. We look forward to seeing you again soon x

Rated 1 out of 5 stars

That's quite a story

That's quite convenient and they could have done the appointment whilst texting on the phone for half an hour, i never got an apology kiss my butt or nothing, you said in one of your reviews that if we cancel we have to give you half the appointment money, so what compensation did you give me nothing and it cost me £160 for petrol and a days holiday not to mention my dads time, its bad customer service

1 March 2023
Unprompted review
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Reply from Wildflower Beauty & Aesthetics Ltd

Did you go in to the salon and speak to the lady you stated was texting? The girl that you state was texting on her phone is the owner of the salon, and works under a different business name. If you were to enter the salon and speak to her, you would have been advised of this. You originally advised through text it was £16 and 1 hours travel, which you are now stating is £160. Please can contact us directly at 07444894233 to advise where you travelled from so we can follow this up with Groupon. When contacting you and advising of cancellation, we did give our apologies. We have tried to resolve this issue privately with you, please contact us directly, or through Groupon who will be able to refund you as previously mentioned. This could be resolves easier and quicker through direct contact instead of multiple negative reviews. Kind regards.

Rated 5 out of 5 stars

Hannah was so welcoming and friendly

Hannah was so welcoming and friendly. Went through everything she was going to do. Couldn't fault her.

20 February 2023
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Reply from Wildflower Beauty & Aesthetics Ltd

Thank you so much for your review. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Couldn’t recommend Hannah enough

Couldn’t recommend Hannah enough, she explains everything step by step with her treatments and make sure you are happy.
She is so friendly, warm and welcoming. I would definitely recommend her.

23 October 2022
Unprompted review
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Reply from Wildflower Beauty & Aesthetics Ltd

Thank you so much for your review. I look forward to seeing you again soon x

Rated 5 out of 5 stars

Back wax

I recently had a back wax at wildflower. It was fab! Hannah was fantastic and knew exactly what was she doing, the room was perfect, comfortable and warm, clean and very well kitted out, I shall definitely come back for another treatment. Thank you.

21 April 2022
Unprompted review
Wildflower Beauty & Aesthetics Ltd logo

Reply from Wildflower Beauty & Aesthetics Ltd

Thank you so much for you review. I look forward to seeing you soon x

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