I orders from this company on May 10, 2025 off the Tic Tok shop the blouse where to big so I request a refund and they sent me a shipping label to send back and I sent back this is the longest proces... See more
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As I didn’t receive an email confirming my order, I wrote to the customer service, they answered my request correctly. Then I received my order two weeks later, the dress is so cute, exactly like the... See more
Company replied
Scam website. I placed an order on 1 Nov, no tracking provided after multiple emails. Raised a case with PayPal, yet to be resolved. Out of 2 items ordered, only 1 was shipped. It looks completely dif... See more
I saw this site on Instagram and was a bit hesitant since it’s a new company but honestly the three dresses I ordered came looking identical to the picture, plus the packaging was cute. I’m already br... See more
Company replied
Company details
Written by the company
About WIHOLL Founded in April 2018, the WIHOLL brand was created by a team of designers with a unique perspective on fashion and lifestyle. This team is dedicated to creating casual clothing that focuses on comfort, basics, and affordability, aiming to provide consumers with cost-effective and stylish options.
Contact info
New York, United States
- service@wiholl.com
- wiholl.com
2.5
Poor
29 reviews
Hasn’t replied to negative reviews
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Fast shipping and product looks like…
Fast shipping and product looks like photos!
10 August 2023
Unprompted review
Reply from Wiholl
Dear Laura,
Thank you for sharing your positive feedback!
We are happy to hear that you love your purchase! We are always working hard to make our customers satisfied. Do not hesitate to contact us if there are any questions
https://wiholl.com/pages/contact-us-1
Have a lovely day!
Team Wiholl
Just donate your money to charity instead
All 4 items I received were very different than the pictures and descriptions online.
Printed patterns were sewn unevenly, 30 undresses was on balanced, two of the dresses were more than 10% shorter than described. Threads were popping everywhere. Completely unwearable
What's worse is how wiholl handled it. They would not follow through on any part of their return policy because their "only warehouse is in China" and theyre "a brand new business" and theyre "following their dreams." Waste of $170.
They need to follow their return policy or rewrite it.
They take down reviews that aren't 4-5 star. This review came with an incentive to receive $30 if 5 stars. SCAM.
Scam.
31 August 2023
Unprompted review
Reply from Wiholl
Dear Bee Ridge,
First of all, we would like to express our heartfelt apology for any inconvenience caused to you. This is not the experience we want for our customers.
We truly understand how frustrated you might feel. Please do not hesitate to contact us here if there any questions:https://wiholl.com/pages/contact-us-1
We apologize once again for this unhappy experience and appreciate your understanding.
Best regards,
Team Wiholl
I fell in love with the dress i got…
I fell in love with the dress i got online before i even received it in person. Once I received the dress though, I fell in love all over again as it was even better in person, which I didn't think could be possible. The quality and fit are incredible. My only complaint is that had to reach out to them to get order/shipping confirmation and shipping was really slow. But I love the dress so much it was all worth it and I will order from them again.
22 August 2023
Unprompted review
Reply from Wiholl
Dear Rachel,
Thank you for sharing your positive feedback!
We are happy to hear that you are satisfied with your purchase! Your love and support mean the world to us. I hope you will be our regular customer!
If you have any other questions, please feel free to contact us: https://wiholl.com/pages/contact-us-1
Have a lovely day!
Team Wiholl
Great customer service!
8 September 2023
Unprompted review
Reply from Wiholl
Dear Elena,
Thank you so much for sharing your true feelings here, your recognition is the most tremendous encouragement and support for us. Offering you a satisfactory shopping experience has always been our goal. We will keep improving our products and services. Thank you for your review and I wish you a happy day!
Team Wiholl
Great experience! I saw this site on Instagram and was a…
I saw this site on Instagram and was a bit hesitant since it’s a new company but honestly the three dresses I ordered came looking identical to the picture, plus the packaging was cute. I’m already browsing the site for more items. The shipping wasn’t bad either, I actually expected it to take longer than it did. I have a Mexico vacation coming up, I can’t wait to style and wear my dresses. Oh and the sizing. I’m 69 inches 178 lbs US 10. I ordered a size large in my dresses, they fit perfectly with a lil wiggle room.
31 August 2023
Unprompted review
Reply from Wiholl
Dear customer,
Thank you for sharing your positive feedback!
We are glad to hear that you love your purchase! Your support mean the world to us. Our customer support team is always here for you if you have any questions. Do not hesitate to contact us.
https://wiholl.com/pages/contact-us-1
Have a lovely day!
Team Wiholl
Two of the three things I got were…
Two of the three things I got were amazing! And Wiholl made the return/refund process pretty easy.
15 July 2023
Unprompted review
Reply from Wiholl
Dear LR,
Thank you for sharing your true feelings here!
We are glad to hear that you love your purchase! We are constantly working hard to make our customers satisfied, Do not hesitate to contact us if there are any questions
https://wiholl.com/pages/contact-us-1
Have a lovely day!
Team Wiholl
As I didn’t receive an email confirming…
As I didn’t receive an email confirming my order, I wrote to the customer service, they answered my request correctly. Then I received my order two weeks later, the dress is so cute, exactly like the photos. I am satisfied of Wihol services. They’re serious in spite of missing the detail information about the shipping.
14 August 2023
Unprompted review
Reply from Wiholl
Dear Kim,
Thank you so much for choosing Wiholl, Your recognition is the most tremendous encouragement and support for us. We will keep improving our products and services. As for the problem you mentioned, we will offer you feedback to our relevant department,enmt and make an improvement soon, Thank you for your review again and I wish you a happy day!
Team Wiholl
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