Hello, For many years I have ordered the Raquel Welch, "Enchant" Wig Colour: RL56/60 Silver It is natural looking, stylish & just lovely. Easy care & the quality makes for a long lasting, re... See more
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Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
5055 Keller Springs Road, Suite 300, 75001, Addison, United States
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My apologies to Wigs.com. I went to UPS this morning and they were running low on ink on their computer printer for the receipt and I didn’t read it correctly. I am so sorry.

Reply from Wigs.com – The Wig Experts™
I am so happy with my new wig. Great overall experience and it was shipped very quickly.

Reply from Wigs.com – The Wig Experts™
The site gave me the false impression that I could return the wig at no cost to me. However, that was not the case I had to pay UPS just under $18.00 for the shipping label to return the wig. So in my opinion, wigs.com is not clearly explaining how a return will work! I felt deceived and would like a refund of the shipping costs!!!! I have bought many wigs and I cannot recommend this company. I will not buy anything from them again unless I get a refund for the shipping costs! What about your deceptive wording on your site?????

Reply from Wigs.com – The Wig Experts™
Very fast delivery. I like how you have brand names. So many to choose from and sales are great. My brand always works for me and with my go to color it makes it easier to select.

Reply from Wigs.com – The Wig Experts™
Easy to order online! I was notified of delivery and it was right on time!

Reply from Wigs.com – The Wig Experts™
I purchased two stunning wigs that arrived swiftly and well-packaged. The return process was straightforward, making the overall experience very positive. I highly recommend this seller and would happily order from them again.

Reply from Wigs.com – The Wig Experts™
The return process is a relief. I don’t have to worry if the purchase wasn’t right for me.

Reply from Wigs.com – The Wig Experts™
My latest wig fit nicely and is easy to style.

Reply from Wigs.com – The Wig Experts™
Loved how fast my order arrived and very pleased with my product. Will definitely order again.

Reply from Wigs.com – The Wig Experts™
This is the 4th wig that I have purchased from wigs.com. I am very happy with the speedy delivery. I ordered it on a Sunday. The order was shipped on Monday. I received it on Thursday. The quality is excellent and passed the “not looking like a wig” test with acquaintances. I highly recommend wigs.com.

Reply from Wigs.com – The Wig Experts™
I ordered Alicante after reading several reviews and am totally satisfied. The price was good and delivery was prompt

Reply from Wigs.com – The Wig Experts™
Best in class company. User-friendly website, great inventory, outstanding customer service, and returns are a snap. Love this retailer.

Reply from Wigs.com – The Wig Experts™
The color of the wigs are different than they appear. Some are lighter, some are darker than appear in picture

Reply from Wigs.com – The Wig Experts™
Fast service and fast refund. I need a large-size cap wig. They are hard to find. This style did not suit me. I'm a Bob person and always looking for one that is not layered.

Reply from Wigs.com – The Wig Experts™
An exceptional product that holds true to the brand.

Reply from Wigs.com – The Wig Experts™
It was a great fit and didn’t have too much hair on the top. It was just right. The color was a bit darker than I thought it would be,however that is just minor.

Reply from Wigs.com – The Wig Experts™
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